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Worst Nightmare! No hot water. I called about 9:00 am and spoke to the most professional receptionist. She assured me that even though all of the technicians had full schedules I would be taken care of today. Through out the day she called me to up to update me on probable arrival time. The technicians we're prompt, courtious, highly professional and informative. By 2:00 pm the hot water was flowing. Great team effort!
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Brian was very professional and answer my questions.
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From the sales team to installation to post service all has been exceptional. Very happy to have chosen DiBiase.
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Very thorough, professional, and honest. Go over what you have, the status, and any recommendations. Highly recommend.
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Overall Experience
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Overall Experience
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Installation went smoothly. The workers took care to protect flooring/carpeting and left things spotless!!! EXCELLENT job!!!!
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Luis was on time, professional, efficient and explained his findings/recommendations clearly to me. A pleasure to have him provide service.
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Performed Precision Heating Tune Up on Amana Gas Furnace. Replaced High Efficiency 413 Air Filter. Cleaned and serviced Humidifier. Tested operation of Humidifier. Set Humidifier at 35% at Control. Cleaned Furnace Drain Lines and Condensation Pump. Inspected Electrical Components on System. Performed Combustion Analysis Test on Furnace while measuring Manifold Gas Pressure. System is operating to standards at this time.
Found older vinyl hose brittle and a lot of build up. Replaced vinyl hose. Performed precision tune up on amana gas furnace. Replaced 16x25x1 air filter filter. Checked all electrical conections and components. Checked gas pressure and performed combustion test. Blew out condensate drain and tested pump with water. Also performed maintenance on Aprilaire humidifier with # 35 humidifier pad. System is working fine at time of service.
Found relief valve blew off at water heater due to failed pressure reducing valve for house water main. Removed pipe off of relief valve from water heater and found that the relief valve had blown off into the pan. Will replace pressure reducing valve and re check water pressure after installation. 9-20-19 Luis and Zach removed old pressure reducing valve for the main water entrance and installed new pressure reducing valve check for water flow after Installation and check water pressure ok, pressure is set to 52 psi check all faucets good flow
Performed peco heat tune up, check electrical low and high ok filter ok test 20 kw back up heat ok indoor and outdoor coil are clean, check split capacitor and contactor ok refrigerant pressures ok cycle unit ok
Performed Quality Assurance On Amana AC/Coil System. Reviewed installation with Homeowner. Replaced the Air Filter. Completed Checklist Form in System.
Drained and removed old water heater. Replaced with new Bradford white electric water heater. Placed in metal pan on bricks. Installed new water alarm. Reconnected piping and electrical. Purged air and tested temperature.
Checked no cooling complaint, found coil iced up and no blower. Checked blower found bearings good, checked run capacitor, found open. Replaced blower run capacitor. Started blower. Air conditioner will need time to thaw coil recommend waiting 2 hours before running air conditioner.
Performed gas heat inspection check electrical low and high replace filter, clean flame sensor, check blower cap ok check gas pressure combustion test ok cycle heater , performed a combustion test heater is 15 years old, recommended replacing
Performed gas heat tune up, filter 413 ok,,,check electrical low and high clean flame sensor ok check gas pressures low and high ok combustion test cycle heater ok test humidifier and also replace pad test ok, flame signal ok
Performed heating and cooling maintenance, pulled and cleaned burners and flame sensor, inspected heat exchanger. Blew out condensate drain. Replaced air filter. Started gas furnace, performed combustion test. Serviced air conditioner, blew out condensate trap inspected cooling coil. Started air conditioner, checked refrigerant charge and temperature drop across coil
Performed precision heat tune up on gas furnace. Homeowner just replaced 16x20x1 air filter. Checked all electrical conections and components. Checked gas pressure and performed combustion test. Blew out condensate drain and pressure switch tubing. Cleaned flame sensor. Gas furnace is working fine at time of service.
Performed Quality Assurance On Amana Heat Pump Hybrid System. Reviewed error with the Date/Time on Thermostat and corrected. Reviewed installation with homeowner and reviewed Hybrid System with Homeowner. Completed Checklist Form in System.
Performed cooling maintenance, replaced standard air filter. Inspected cooling coil. Cleaned eztrap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Found open start assist. Replaced start kit. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Performed quality assurance, customer signed all necessary paperwork for financing
No ac found system calling for ac upon arrival, blower not running, found ecm blower motor making noise, pulsating DC voltage, motor stopping and running for seconds, needs new ECM blower, 251 volts present st the blower and DC voltage pulsing back and forth, customer declined repairs at this moment .. emailed quote