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My technician Brian did a great job. He found and repaired my issue quickly. I really appreciated his professionalism .
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Luis is polite and efficient-always request him
Overall Experience
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Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
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Convenience
Technician was friendly, knowledgeable took the time to answer all of my questions and gave me vital information about the unit in the home I just purchased.
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Overall Experience
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I recently had my whole system replaced b/c of the untimely demise of both my furnace and air conditioner. Sales Rep. Bill Duffy came out and evaluated my home and explained what size system I needed and gave me several options to choose from. He was not pushy and did not try to try to sell me anything, he just advised me of what they could offer. The prices were competitive and I was eligible for a great financing option. There were cheaper options I could have went with but at the end of the day, DiBiase guarantees their work and his staff have always been highly skilled professionals who treat my home with care on service calls. A Williamson Trade School classmate of Joe DiBiase recommended him years ago based on his work ethic in school and I've used him ever since. I've never been disappointed with the service. (And i usually don't fill these out!)
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This company is the best. Terrific service. Excellent employees. The office the technician all top notch
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Overall Experience
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Overall Experience
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After our heater checked out okay, Chris discovered that our humidifier wasn’t working. He rewired it correctly and fixed the problem.
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Luis is always pleasant, reliable and thorough. He is an asset to Di Biase!
Overall Experience
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Convenience
Checked thermostat problems, found thermostat display frozen. Removed power from thermostat, installed thermostat and same thing happened. Replaced thermostat with customer provided thermostat Honeywell th8000. Setup thermostat and started heat pump. Set thermostat to 74 degrees. Setup Wi-Fi connection.
Perform AC tuneup on a 2003 ac system replace air filter check electrical low and high voltage connections components flush condensate drain check supply and return air temperatures 16 delta degree split, Check outdoor unit capacitor and contactor check refrigerant pressures refrigerant pressures are low we added refrigerant about 4 years ago, system is r22 we no longer carry that refrigerant, would recommend system replacement, home comfort consultant to come next week May the 26th between 9 and 10 for a proposal on a new system.
Heat pump split system, breaker for outdoor unit keeps tripping, found compressor shorted to ground, new compressor is needed, unit is from 2019 we will verify status from manufacture once we verify we can provide an estimate for compressor replacement.
Performed ac tune up on 2005 American standard unit, replaced air filter, check electrical low and high voltage ok, tried to flush drain there is no access to flushed drain it goes into floor, check supply and return airflow. Check blower motor and capacitor, capacitor reading below ratings, check outdoor unit refrigerant r22 pressure capacitor and contactor, contactor is pitted, cycle unit, during visual inspection on indoor coil noticed a crack/split on heat exchanger, furnace should not be in use until is repaired or replace, provided, provided estimate for recommendations. At this time I have turned gas off to furnace, called land lord to explained situation about heat exchanger and also preventive repairs in the air conditioning side, recommended system replacement, we will provide estimate to replace full system and also repairs estimate.
Found AC locked out LO Pressure. Reset and tested. Initial running LO pressure 36 PSI. Bubble tested for leaks. Found leak at externally mounted LO pressure switch. Tightened with 16mm box wrench. Bubble tested all visible joints. Charged system to design conditions. Replaced 213 Filter. Final temp split (51-69) 18 System is operating well at the time of this service.
Performed precision a/c tune up on amana a/c system. Replaced 16x25x1 air filter. Flushed out eztrap with water. Checked temperature split at indoor unit. Checked refrigerant pressures and temperatures at indoor and outdoor units. Installed ecm surge protector at indoor blower motor. A/c system is working fine at time of service.
Performed QA on Amana AC/Coil install. Installed a Company sticker on the outdoor unit. Reviewed installation with homeowner. Tested system in Cooling mode. Tested EZ Trap safety and filled condensation pump to test. Completed checklist form in system. This install passed the QA: 2 Yellow Mark for the Low Voltage wiring at the Furnace. Another note, they used vibration pad to level the one side of the outdoor unit.
Arrived to do Furnace certification, checked thermostat for operation, checked filter, checked drain, checked blower motor amp draw, checked run capacitor, cleaned burners and flame sensor, checked flame sensor readings, checked hot surface igniter ohm reading, checked and adjusted gas pressure to correct operating pressure, checked temperature split, did a combustion analysis and checked heat exchanger. System is working correctly at this time.
Performed ac tune up, check electrical low and high voltage connections, replaced air filter, flushed drain, noticed lot of water accumulation in drain pan from evaporator coil, drain pipe not pitch away from coil, check airflow blower motor and capacitor Temperature drop across coil 24 delta, check outdoor unit capacitor contactor and refrigerant pressure R22 found existing super boost is not helping compressor anymore, unit is from 2004 and uses freon r22 one of the options is to replace system, customer decided to change super boost on outdoor unit and repair drain line so is pitch correctly, Repair condensation drain line 3/4 pvc Replacement of super boost check drain and draining correctly cycle ac unit. Customer is aware of air conditioning age and condition, outdoor unit is leaning downhill, once customer gets new system installed we will need to level ground or set unit on brackets.
Arrived to do ac maintenance, Checked thermostat for operation, checked filter recommend replacement of filter, primed and cleaned EZ trap, checked blower motor amp draw, tightened all electrical connections, checked temperature split. Went outside and checked compressor amp draw, condenser fan motor amp draw, checked dual capacitor and refrigerant pressures. System is working correctly at this time.
Performed ac tune up on heat pump, check electrical low and high voltage connections, replaced filter, flushed drain and test pump, vinyl tubing is in bad shape would highly recommend replacing vinyl, inspect indoor coil and blower, I can see some bacteria inside air handler, would recommend installing air purifier to prevent any further bacteria growth, also is a finished basement and it does not have wet switch around uni, would recommend installing water sensor wet switch wired into the unit, check outdoor unit and check refrigerant pressures capacitor and contactor, check wiring, some of the low voltage wires are miss ingredients insulation bare wires exposed to ground and other wires, informed customer about wiring issue provided an estimate to repair wires and customer decided to passed on wire repairs. Emailed proposal for recommendations
No ac, system was installed one year ago, found outdoor unit locked out on low pressure switch, reset codes and test unit, found blocked 413 filter, re owned filter and statutes unit, unit came on, check airflow 1200 cfm, check supply and return air ok, 68/46 check refrigerant pressures 240/120 with 7 super heat and 9 sub cooling cycle unit ok found outdoor coil dirty customer will cleaned coil, provided an estimate to cleaned coil, replaced filter with new one. would recommend replacement of filter every 6 month customer has three dogs, also emailed estimate to install air purifier.
Checked no heat complaint, found no 120 volts to the furnace. All switches are closed and the breaker is on. Checked wiring, found a failed furnace service switch. Replaced service switch. Started gas furnace, checked air filter ok. Checked operation and temperature rise.
Disconnected and removed condenser and evaporator. Installed new Amana condenser and evaporator with TXV. installed new supply plenum and flex collar from evaporator to existing ductwork. Reconnected line sets. Install pad new ez trap, condensate pump, and vinyl tubing. Installed new pad under condenser and leveled with stone. Installed new electrical whip at condenser. Tested AC operation and condensate pump.
Performed precision a/c tune up on Lennox a/c system. Replaced 16x25x5 box filter with1†16x25x1 air filter. Checked all electrical conections and components. Tested condensation pump. Found no water protection on system. Installed eztrap on condensation drain. Checked temperature split. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c system is working fine at time of inspection.