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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Luis did a great job. He was prompt, courteous, and got the job done quickly. I would definitely call DiBiase for future service needs
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Kurt was very professional in his visit today. Very happy and pleased.
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Convenience
Continued great service-Polite and neat workers
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I appreciate the texts about when technicians are coming and the photos.
Overall Experience
Quality
Price
Convenience
Performed Quality Assurance on Amana Heat Pump. Reviewed Thermostat settings and adjusted Setpoints. Reviewed with Homeowner. Tested Aux Heat and Heat Pump to insure it was switching over properly. Completed Checklist Form in system.
Performed oil boiler tune up, check low And high ok clean heat exchanger and flue pipe, replace nozzle and adjust electrodes, showed customer condition about boiler, flue pipe should get replaced, also heat exchanger top cover is falling apart, cycle and test boiler operation boiler is about 21 years, boiler is running but running in poor condition, highly recommend replacing boiler cycle and test limit ok
Checked blower running continuously, checked call, got no call to g or y. Found electric heat sequencer stuck closed and had 5 kw and blower powered. Replaced 2 pole sequencer, wired and tested. Set thermostat to heat.
Performed Six Month Inspection on Amana Furnace. Homeowner informed me upon arrival that we had recently been out to repair a leak on the vent pipe and it was still leaking. The Exhaust Pipe had a Tee Fitting with a Drain Connection. The Barbed drain fitting was cracked and when I tried to remove the fitting it broke. Attempted to remove the broken piece from the threaded fitting but was unable to. Due to the Drain being on the Exhaust which naturally drains through the furnace, eliminated the Tee Fitting and repiped a section of 2†Vent Pipe. Tested operation of system in Low Stage Heat and High Stage Heat while checking Gas Pressures. Updated Control Board Via the App. Inspected Condensate Pump and tested. Checked System settings and increased Air Flow trim by 5%. Checked Air Filter which was clean and in good condition. System is operating to standards at this time.
Performed oil boiler cleaning/tune up, check electrical low an high ok, clean heat exchanger and flue pipe, also cleared chimney base, replace nozzle and oil filter, check pump strainer ok, flushed oil line, performed smoke test then combustion analysis cycle boiler ok test limit ok co and draft ok, no smoke during testing found expansion tank has failed, and pressure relief bale is leaking informed customer about situation and quoted for repairs, replace expansion tank set pressure to 12 psi same as boiler water pressure,
Performed two peco heat pump check ups, check electrical low and high ok both filters are clean, also indoor and outdoor coils are clean, test electric heat back up ok check airflow ok check outdoor unit electrical ok, capacitor and contactor ok check pressures 410 ok test defrost ok cycle both units ok
Performed 6 month inspection on amana heatpump. Replaced 16x20x1 air filter. Checked all electrical conections and components. Tapped up low voltage wiring conection at outdoor heat pump. Checked refrigerant pressures and temperatures at indoor and outdoor units. Amana heat pump is working fine at time of service.
Found an exahaust smell when I walked into the house. Found oil furnace cycling on and off at burner. Found exhaust pipe so rusted I could push my fingers through it. Did a room co test in the duct work but did not get a reading, but could smell exahaust coming out the vents, oil furnace needs replaced set up appointment with bill to give estimate. Homeowner has a fire place. Disabled the furnace for saftey reasons.
Clicking noise customer was concerned about is normal. It is heard when humidifier is activated and shut off. The solenoid makes this noise during operation. It is a little louder than normal when shutting off due to length of water line. Was not heard in beginning of heating season due to humidity not dropping below the set point of 35 percent. System operating great at time of service call.
Performed precision heat tune up on heating equipment. Found belt on air compressor needed replaced, replaced with new belt that was on site. Put compressor back into operation. Cycled on thermostat in basement to air handler with hot water coil and checked temperature rise in air duct , and supply and return water temps. Replace (2) 16x25x2 air filters and checked belts. Air handler in basement is working fine. Also serviced Weil McLain gas boiler. Main water pump is working fine. Performed combustion test. Also checked supply and return water temps and boiler pressure. In the attic checked belts for ware. Checked temperature rise. Replaced (8) 20x25x2 air filters.
Performed quality assurance on two daikin mini split systems. Found that one 12,000 btu head that does the living room had a vibration issue when the head ran at a certain speed. Homeowner removed washable air filter and re- installed and now noise issue has went away. Completed quality assurance form.
Performed precision heat tune up on Rudd gas furnace. 20x25x1 air filter is clean. Checked all electrical conections and components. Cleaned flame sensor. Checked gas pressure, and performed combustion test. Rudd gas furnace is working fine at time of service.
No heat from left side furnace, upon arrival found furnace out on code 33 rollout, inspect heater noticed inside of burner box is all black, signs of flames rolling back, reset furnace and check operation, furnace is costing super high co, and flames bouncing big change when blower come on, also co is over 2000 ppm, secondary heat exchanger has failed, system needs to be replaced informed customer about findings
No heat, upon arrival found there calling for heat, heater lockout on retries exceeded, reset furnace and check operation found malfunctioning problem with flames sensing device, not sending flame rectification back to board, informed customer about findings, and quoted for repairs customer ok the repairs, after repairs were made, cleaned flame sensor, blew all drain lines and pressure switches hoses, test furnace micro amps are 2.6 back to board, and also performed combustion test ok recommend getting into service plan, to maintain in good working order the air Conditioning and heater, also recommended replacing water heater is over 15 years
Performed gas boiler check up check electrical low and high ok, cleaned sensor and igniter, noticed sensor is little loose on the ceramic part, cleaned boiler condensation trap and filled back up with water, check water pressure and temp ok test limit ok, performed combustion test ok piping ok cycle boiler also drain line is leaking coupling has to be replaced