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My technician Brian did a great job. He found and repaired my issue quickly. I really appreciated his professionalism .
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Luis is polite and efficient-always request him
Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Technician was friendly, knowledgeable took the time to answer all of my questions and gave me vital information about the unit in the home I just purchased.
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Overall Experience
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Convenience
I recently had my whole system replaced b/c of the untimely demise of both my furnace and air conditioner. Sales Rep. Bill Duffy came out and evaluated my home and explained what size system I needed and gave me several options to choose from. He was not pushy and did not try to try to sell me anything, he just advised me of what they could offer. The prices were competitive and I was eligible for a great financing option. There were cheaper options I could have went with but at the end of the day, DiBiase guarantees their work and his staff have always been highly skilled professionals who treat my home with care on service calls. A Williamson Trade School classmate of Joe DiBiase recommended him years ago based on his work ethic in school and I've used him ever since. I've never been disappointed with the service. (And i usually don't fill these out!)
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This company is the best. Terrific service. Excellent employees. The office the technician all top notch
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
After our heater checked out okay, Chris discovered that our humidifier wasn’t working. He rewired it correctly and fixed the problem.
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Luis is always pleasant, reliable and thorough. He is an asset to Di Biase!
Overall Experience
Quality
Price
Convenience
Performed duct leakage test on supply and return ductwork during rough in phase without equipment yet installed. Leakage rate was passing. Filled out form form duct leakage for township.
Reviewed furnace and tested operation. Measured pressure at pressure switch port. After research it was discovered there is a service bulletin on this model furnace from the manufacturer SF-067 stating to jump out wires if there is an intermittent issue. Measured pressure at port, was acceptable, possibly caused due to attic location and drain piping. Also notice venting goes out side and exhaust is terminated through roof which can impact pressures on a windy day.
Reviewed home for options for adding ac or heat pump to the home. Currently electric baseboard heating installed. Measured home and took pictures to provide load calculations.
Estimate for cooling only suggested to evaluate eating to offset oil