Overall Experience
Quality
Price
Convenience
My technician Brian did a great job. He found and repaired my issue quickly. I really appreciated his professionalism .
Overall Experience
Quality
Price
Convenience
Luis is polite and efficient-always request him
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Technician was friendly, knowledgeable took the time to answer all of my questions and gave me vital information about the unit in the home I just purchased.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I recently had my whole system replaced b/c of the untimely demise of both my furnace and air conditioner. Sales Rep. Bill Duffy came out and evaluated my home and explained what size system I needed and gave me several options to choose from. He was not pushy and did not try to try to sell me anything, he just advised me of what they could offer. The prices were competitive and I was eligible for a great financing option. There were cheaper options I could have went with but at the end of the day, DiBiase guarantees their work and his staff have always been highly skilled professionals who treat my home with care on service calls. A Williamson Trade School classmate of Joe DiBiase recommended him years ago based on his work ethic in school and I've used him ever since. I've never been disappointed with the service. (And i usually don't fill these out!)
Overall Experience
Quality
Price
Convenience
This company is the best. Terrific service. Excellent employees. The office the technician all top notch
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
After our heater checked out okay, Chris discovered that our humidifier wasn’t working. He rewired it correctly and fixed the problem.
Overall Experience
Quality
Price
Convenience
Luis is always pleasant, reliable and thorough. He is an asset to Di Biase!
Overall Experience
Quality
Price
Convenience
Estimate for mini-split to make upstairs bedroom more comfortable
Out for a QA. No Tony. Ran system and checked pipe temps. Turned on zone to lower level and watched room temp increase after 10 mins. Tested voltage at new transformer. Ran GAS mate around gas line no leaks present. See pics attached.
Reviewed equipment that is on site in server room to be replaced. recorded information and will prepare a quote and send over by email.
Performed quality assurance visit on gas furnace and a c installation. Overall job looked good. Glenn was very happy with the installation. There were some p v c filings on top of an inside, a furnace that should have been cleaned. Electrical connections outside on the outdoor unit were not taped. Unit was wired as a single stage furnace due to there, only being five wires to the thermostat. System passes quality assurance inspection.
Reviewed home to determine best solution for adding ac to the home. Heat pump option is preferred. Neednto perform load calculations on the home. Create proposal for 5 units in the home and using basement as area to pull lines. Panel is in the basement and it is a new panel.
Reviewed home with Bernie and discussed ways to cool the 2nd floor more effectively and also condition the server room in the basement. Possibly using a ductless heat pump. joe to perform load calculations on the building to determine if the existing system can handle the capacity of the building and provide proposals.
Reviewed home and equipment with Glen. Discussed options for ac furnace and water heater replacement.
Reviewed home to determine the best solutiion to condition the basement. Recommend ductless for lower level and modifying ductwork to make one a return and relocating it.
