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My technician Brian did a great job. He found and repaired my issue quickly. I really appreciated his professionalism .
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Luis is polite and efficient-always request him
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Technician was friendly, knowledgeable took the time to answer all of my questions and gave me vital information about the unit in the home I just purchased.
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I recently had my whole system replaced b/c of the untimely demise of both my furnace and air conditioner. Sales Rep. Bill Duffy came out and evaluated my home and explained what size system I needed and gave me several options to choose from. He was not pushy and did not try to try to sell me anything, he just advised me of what they could offer. The prices were competitive and I was eligible for a great financing option. There were cheaper options I could have went with but at the end of the day, DiBiase guarantees their work and his staff have always been highly skilled professionals who treat my home with care on service calls. A Williamson Trade School classmate of Joe DiBiase recommended him years ago based on his work ethic in school and I've used him ever since. I've never been disappointed with the service. (And i usually don't fill these out!)
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This company is the best. Terrific service. Excellent employees. The office the technician all top notch
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Overall Experience
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Overall Experience
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After our heater checked out okay, Chris discovered that our humidifier wasn’t working. He rewired it correctly and fixed the problem.
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Luis is always pleasant, reliable and thorough. He is an asset to Di Biase!
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Reviewed home for adding zoning. Counted dampers and discovered how we would do zoning. We will provide estimate for zoning and air scrubber
Reviewed commercial building to determine best solution to heat and cool teh space. The space is a market with high ceilings and a lot of volume. Recording measurements for building to perform preliminary load calculations on the building. Reviewed ductless installations. 2 of the 3 units are not working correctly, the one in the back of the building has frozen lines and the one in center has an error on the screen. The Fujitsu system is the only one working correctly. Recommend having all ductless units serviced and to record information on systems to determine capacity of all systems. Original design was a steam oil boiler in the basement for heat with ducted split system (approximately 10 tons) with unit on the roof and air handler in the basement. Will follow up with load calculations and plan for replacement.
Reviewed equipment to provide pricing options for Goodman furnace and ac system. Adam just moved into the home 2 days ago so maybe in the home for 10 years or so.
Reviewed home with Todd to determine what is most important to him regarding the system replacement. Would like something priced fair and that is still reliable and has good warranties. Will prepare and email Goodman options
