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Knowledgeable and polite as always. All questions thoroughly answered. Excellent service provider that we will stick with.
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Barry fixed the thermostat and carefully explained what had gone wrong with the outdoor temperature sensor.
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Barry did an excellent job servicing our system, he was honest about pricing, respectful and a pleasure to work with.
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Great communication for scheduling and status updates; fast, efficient, knowledgeable. They never disappoint!
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DiBiase has a great team, and Shawn was awesome! Love the ease of booking appointments, test reminders and arrival message with photo. Shawn took the time to explain the system, improve at that can be done, and showed me how to change the air filter. He was kind, professional, and an asset to the Company. Thank you!
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Barry was incredible, not only did he solve my issue late at night but he was willing to hang tight for a bit to ensure my hot water heater remained on. Outstanding service.
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Removed old evaporator coil and condenser. Alone with lineset condensate pump vinyl tubing and pvc. Install new 4 ton heat pump with evap coil with new lineset 8wire Vinyl tubing condensation pump, ez trap, made Tranzitions in between oil furnace and coil. Taped and seal all holes. Installed new high temperature evaporator pan in new coil. Tested out all stages of heating and cooling
Ductless system leaking water, check indoor head removed cover and inspect drain, noticed drain line not pitch correctly adjust drain, pour water on drain pan, water flowing correctly, explained to customer is issues continues to happen, we need to removed head and check behind ductless. We would quote as needed.
Plan member AC maintenance for 3 Ton System: Replaced 20x20x1 Filter Measured temperature split and static pressure. Checked wiring, controls, electric motors and components. Both indoor and outdoor coils are in good condition. Checked refrigerant pressures and diagnostics. Water softness/hardness test Results: 20 gpg CaCO3>> Very Hard. Provided (2) Estimates. 1 for NOVO Water Softener 1 For Water Softener and Filtration System. Air conditioner is operating well at the time of this maintenance.
Performed precision a/c tune up on trane a/c system. Replaced Aprilaire 201 air filter. Checked all electrical conections and components. Cleaned out ez trap. Checked temperature split. Checked refrigerant pressures and temperatures at indoor and outdoor units. Heat pump system is working fine at time of service.
Arrived to do two ac maintenance’s one in the attic for an ac only and a heat pump in basement. Attic system: Checked thermostat for operation, checked and changed filter, primed and cleaned EZ trap, checked blower motor amp draw, tightened all electrical connections, checked temperature split. Went outside and checked compressor amp draw, condenser fan motor amp draw, checked dual capacitor and refrigerant pressures. System is working correctly at this time. Basement system: Checked thermostat for operation, checked and changed filter, primed and cleaned EZ trap, checked blower motor amp draw, tightened all electrical connections, checked temperature split. Went outside and checked compressor amp draw, condenser fan motor amp draw, checked dual capacitor and refrigerant pressures. System is working correctly at this time.
Plan member AC maintenance for 3 Ton AC system: Replaced 16x20x1 filter. Checked wiring, controls, electric motors and components. Measured temperature split. Measured static pressure. Cleared drain and EZ trap. Tested condensate pump. Both indoor and outdoor coils are in good condition. Checked refrigerant pressures and diagnostics. Homeowner renewed plan membership. AC system is operating well at the time plan member maintenance service.
Performed QA inspection on Amana Heat Pump/Air Handler. Homeowner had a Nest thermostat that they put in but wasn’t sure about the wiring. Went through the NEST thermostat and rewired. Checked all programming and tested system in Heat Pump, Cooling, and Emergency Heat. Completed checklist form in system. Corrected any issues that were found. Rewired Humidifier because it was wired to only come on when the Emergency Heat ran. Tested humidifier, condensation pump, and ez trap safety. Reviewed the installation with the homeowners. This install did not pass the QA inspection: Outdoor unit not level, trash around outdoor unit, wall penetrations not fully sealed, humidifier not wired correctly and wasn’t sealed. Customers very happy and the wife talked about how good Bill was and how he drew out all his Efficiency diagrams!
Arrived to do AC maintenance, checked thermostat for operation, checked and changed filter, checked temperature split, checked amp draw of blower motor. Checked compressor amp draw, checked condenser fan motor amp draw, checked refrigerant pressures. System is working correctly at this time. Found Reme Halo Bulb is still lighting but it is over two years old, the cell loses its efficiency and the cell needs to be replaced, per the manufacture.
Checked no cooling complaint, found no call to the outdoor unit. Found a broken thermostat wire connection to the outdoor unit. Repaired wire. Started air conditioner, checked operation and temperature drop across coil.
AC Tune Up 2 Ton Amana AC/ Heat Pump system: Replaced filter. Measured temperature split. Checked wiring, controls, electric motors and components. Checked condition of both coils: Good, Tested drain, EZ trap and wet switch. Checked refrigerant pressures and diagnostics. Discussed plan membership. Emailed estimates. Even if heat pump is not the primary source of heat in the home I recommend AC/Heat pump plan which will give you piece of mind regarding heat pump should you begin to use it. AC system is operating well at the time of this maintenance.
Arrived to do maintenance’s on two ac units one on right side basement, other on left side of basement. Went ahead and started in the right side, started system, tested thermostat for operation, checked temperature split, checked filter which was still good, checked fan motor amp draw system was running, then shut off. Found system to have shut off on high pressure. Went out and checked error codes found multiple but most were related to the fan not running and causing high pressure and temperature as well as high inverter temperature. Cycled system and fan came on and ran until house had satisfied without faults again. Followed directions to check the fan to make sure it is working correctly and everything is working correctly at this time. Compressor amp draw, condenser fan motor amp draw, and refrigerant pressures all were good Left side of house, checked thermostat for operation, checked temperature split checked blower motor amp draw, checked compressor amp draw, checked refr
Found supply temperature of 54 and suction pressure 66F(outdoor dry bulb temperature 68F) during maintenance. These are indications of a leak. Thoroughly searched for leaks. Found leak using electronic leak detector at capillary tube at bottom left of evaporator coil. Onfirmed with bubble test. Comfort Consultation is scheduled for system replacement. Collected for plan renewal.
Estimate to move outdoor unit from side of the house to the back side, new 50 foot line set, new outdoor disconnect and whip, running new 10/2 wire from electrical panel to new disconnect location, outdoor pad, pump down unit, cut line set and move unit to back side, we will need to run line set, new disconnect, whip and new electrical wire from panel to disconnect, electrical disconnect is 10 feet from future location of disconnect, run new low volt wiring, pressure test unit, evacuation and add refrigerant 410A if needed. Wall is brick wall with stucco on the outside. I called mike and he will send an estimate to customer.
Plan member AC maintenance; 3 Ton AC: Filter ok. Checked drain. Measured temperature split and static pressure. Both indoor and outdoor coil are in good condition. Checked wiring, controls, electric motors and components. Checked refrigerant pressures and diagnostics: GOOD Recommended 9V water alarm as both air conditioner equipment and water heater are in mechanical room adjacent to a finished room in basement. Water alarm will notify homeowner in the event of a leak. AC is operating well at the time of this maintenance.
Plan Member AC Maintenance 2nd Floor AC (attic): Replaced both filters (20x20x1) and (12x12x1’ Measured temperature split. Measured static pressure. Checked wiring, controls and electric motors. Both indoor and outdoor coils are in good condition. Checked EZ trap and drain. Checked refrigerant pressures and diagnostics. Plan member AC maintenance 1st Floor AC (basement): Replaced filter (16x25x1) Measured temperature split and static pressure. Checked wiring, controls and electric motors. Both indoor and outdoor coils are in good condition. Checked EZ trap and drain. Checked refrigerant pressures and diagnostics. Both AC systems are operating well at the time of this service.