Have any feedback for us? We'd love to hear it! Call us at (610) 595-9072 and let us know how we are doing.
Knowledgeable and polite as always. All questions thoroughly answered. Excellent service provider that we will stick with.
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Barry fixed the thermostat and carefully explained what had gone wrong with the outdoor temperature sensor.
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Barry did an excellent job servicing our system, he was honest about pricing, respectful and a pleasure to work with.
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Great communication for scheduling and status updates; fast, efficient, knowledgeable. They never disappoint!
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DiBiase has a great team, and Shawn was awesome! Love the ease of booking appointments, test reminders and arrival message with photo. Shawn took the time to explain the system, improve at that can be done, and showed me how to change the air filter. He was kind, professional, and an asset to the Company. Thank you!
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Barry was incredible, not only did he solve my issue late at night but he was willing to hang tight for a bit to ensure my hot water heater remained on. Outstanding service.
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Reviewed indoor and outdoor equipment and discussed options for repair or replacement. Looking for most economical solution but one that fits the budget. Unit outside is 3 ton 3 phase ac unit. Will email proposals.
Reviewed equipment and installation. Send quote for 3 ton Bosch 20 and 18 and 17 Trane heat pumps.
Reviewed job with Bill to look at adding 1 or 2 ductless heat pump units to Bedroom area with one being in plant room and 1 being in master bedroom.
Reviewed home with Darla. Looking to add Ro system to home for refrigerator and teed off to island sink. Also looking for whole house treatment system. Maximum effectiveness.
Reviewed home with Dan and looked at heater and ac unit and water heater as well as incoming water line for automatic water shutoff. Proposals will be sent after I look into history of account.
Fully assessed humidity situation. Found humidifier running when I arrived. Measured humidity in the basement and 1st floor with psycrometer. Found humidity was at about 50% today in the basement and 47% on the first floor. Found that the automatic control was set to auto mode which is using the outside sensor. Put humidistat into manual mode to ignore the outside sensor and moved the humidistat set point from between 5-6 to 7 which is set for 45%. This should help increase the humidity in the home. Called Aprilaire and got information on the logic of how the control functions. If there is a call for heating the humidifier will automatically come on if the humidistat is calling for humidity. If there is no call for heat the humidistat will automatically go into a 1 hr off cycle to give the humidifier some off time to help dry off the water panel. Then it will also go into a 2 hr off cycle. Also reset change water panel timer. This will come back on again once the timer goes off again.
Reviewed equipment and controls to determine why unit would not control heating and cooling in different areas. Right now, they are turning off hall and yoga room so gym can be run in Cooling during spring and fall. Recommended low ambient controls for outdoor unit feeding gym. Need to determine capabilities of 3 zone panel for auto switchover and need to install better filter on unit as it is getting used into unit
Reviewed home and discussed existing system performance and expectations with clients. Oil furnace is 30 years old and ac is old and stopped working efficiently to cool the home over the last few years. Looking for the best options to replace the system. Discussed hybrid options using oil and propane and also oil and ac options. Looked at the entire home from the attic to the basement to ensure we were going to perform accurate calculations. Need to perform load calc and present options.
