Knowledgeable and polite as always. All questions thoroughly answered. Excellent service provider that we will stick with.
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Barry fixed the thermostat and carefully explained what had gone wrong with the outdoor temperature sensor.
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Barry did an excellent job servicing our system, he was honest about pricing, respectful and a pleasure to work with.
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Great communication for scheduling and status updates; fast, efficient, knowledgeable. They never disappoint!
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DiBiase has a great team, and Shawn was awesome! Love the ease of booking appointments, test reminders and arrival message with photo. Shawn took the time to explain the system, improve at that can be done, and showed me how to change the air filter. He was kind, professional, and an asset to the Company. Thank you!
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Barry was incredible, not only did he solve my issue late at night but he was willing to hang tight for a bit to ensure my hot water heater remained on. Outstanding service.
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Reviewed home and concerns with Neal and Steve. Found 3rd floor and front room on second floor office not comfortable and temperatures in excess of 80 degf with thermostat temperature set to 74 and maintaining 74 degf. Found basement excessively cold possibly due to duct leakage. Inspected duct system and found several dampers that were adusted by Steve to increase comfort. Recommend running system fan in circulate or on for now to measure temperature difference. Recommend sealing duct system in basement and measuring airflows from ducts and air balancing. Gathered data to perform room by room Manual J load calculations on the home to determine how much air is needed to front office to maintain 74 degf cooling temperature. Estimates for recommendations will be provided after load calculations are completed.
Reviewed installation to determine if it is possible to convert unit to 230 volt and provide additional options.
Reviewed indoor and outdoor equipment and discussed options for repair or replacement. Looking for most economical solution but one that fits the budget. Unit outside is 3 ton 3 phase ac unit. Will email proposals.
Reviewed equipment and installation. Send quote for 3 ton Bosch 20 and 18 and 17 Trane heat pumps.
Reviewed job with Bill to look at adding 1 or 2 ductless heat pump units to Bedroom area with one being in plant room and 1 being in master bedroom.
Reviewed home with Darla. Looking to add Ro system to home for refrigerator and teed off to island sink. Also looking for whole house treatment system. Maximum effectiveness.
