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Great service and siggestions
Service is key and they are the best in the area!
Having a SUPERTEAM to install our new system is beyond any service group we have ever had. From the minute they arrived, I knew we were in great hands & they exceeded all our expectations. I recommend this stellar team to all your customers. Mike, Zach & Andy are true professionals.
The technician was prompt, professional and very courteous
Technician was on time and through
Mike and Andrew were great at making my furnace and air conditioner install go smoothly. They explained how to maintain my system and answered every question I had. Friendly and skilled A great combo! Bill and Britney in the service department were quick to respond to my inquiries and give great customer service. And the price was right in my budget. I highly recommend this team.
Found very very small leak at packing on valve coming out of the bottom of the tank. Leak is not even dripping. Applied a small amount of pipe dope on threads and re tightened. Canâ€™t completely get oil shine off of knob. Tank is outdoors.
Performed precision heat tune up on Gibson gas furnace. Replaced very dirty 16x25x1 air filter. Found inline drain assembly nub for drain broken off. Called distributer for price and availability. Blew out condensate drain. Temporary placed drain hose up against drain assembly till we can come back and replace. Lot of rust inside from this leaking for a while. Also found burners very rusted on the end recommended we replace those also. Homeowner is considering replacing entire system in the spring. Checked gas pressure and performed combustion test. Gas furnace is working at time of service. Found 2â€ drain assembly drain nub broken off flush. Need 2 2â€ 45s and 2 feet of 2â€ pipe. 11/21/19. Installed new inline drain assembly. Re- worked vent exahaust pipe to adapt to new drain assembly. Checked for leaks.
Performed precision heat tune up on amana heat pump system. Replaced 20x25x1 air filter. Checked all electrical conections and components. Found mold in air handler cabinet, recommended installing a reme air scrubber. Checked temperature rise across indoor coil. Talked to homeowner about keeping the thermostat zones both set on 68 and not taking it down to 64 and bringing it back up. Checked refrigerant pressures and temperatures at indoor and outdoor units. Heat pump is working fine at time of service.
Performed gas heat check up check electrical low and high ok customer has two thermostats, but no zoning both are connected to same heater ac unit, we would check all wiring to see how the system is wires in, check burners ok clean sensor and gas pressure ok combustion test check blower cap ok cycle heater ok air filter ok replace customer supplied humidifier pad, informed customer about thermostat situation and quoted to find out what both thermostats do
Performed Quality Assurance on Amana Heat Pump system. Completed Checklist Form in system. The old Auxiliary Drain Pan was sitting in the basement near the new unit. Spoke to homeowner on phone who was going to save it but said we could throw it away bc he is not going to use it.
Performed heating maintenance, replaced standard air filter. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started gas furnace, measured fuel pressures, tested limit and safety switches. Performed combustion test and checked temperature rise.
Found leak at exahaust vent will repair with piece of 2â€ pvc and 2 couplers. Repaired pipe glued joint and added high temp silicone. Ran furnace for a while and had no leaks. Also performed precision heat tune up on older amana gas furnace. 16x25x1 filter was just replaced. Checked all electrical conections and components. Blew out condensate drain. Cleaned flame sensor. Checked gas pressure. Performed combustion test. Gas furnace is working fine at time of service.
Performed Quality Assurance on Amana Gas Furnace. Completed Checklist Form in system. Reviewed installation with homeowner.
Performed heat pump check up, check electrical low and high ok, test 15 kw back up heat ok air filter was just replaced, indoor coil is clean check outdoor unit capacitor and contactor, capacitor reading below the Minuit rating and contactor is wearing out, would recommend replacement of those two parts, check refrigerant pressures ok test defrost cycle unit ok outdoor coil is clean, helped customer set up current thermostat, was set to heat pump lock out at 30 degrees and emergency heat lock out at 0, switched those two number to 0 for heat pump and 35 for emergency heat, customer passed on recommend repairs
Service call that the Boiler was not firing. Spoke with Landlord upon arrival about issue. System was set to heat but the Oil Burner was on a Hard Lockout. Turned system off and inspected. Was unable to remove the Oil Filter because the shut off valve on the Oil Line is after the Oil Filter. Checked Nozzle and Electrodes. Checked Oil Pressure through the pump and found no Oil Flow. Removed the Oil Strainer and found it was completely clogged. Replaced Oil Strainer and Oil Nozzle. Cleaned and set Electrodes. Put system back in operation and tested. Performed Combustion Analysis, Smoke Test, and Draft Test. Found Water Pressure higher than normal. Bled some water from the system to reduce pressure. Would recommend replacement of the Water Fill Valve and the Expansion Tank to insure that the water pressure does not increase higher than recommended. Also recommend Installing a Shut Off Valve before the Oil Filter. Currently there is no way to shut the Oil Off and replace the Oil Filter
Purge boiler system completely, all air is out of the system, check every baseboard and all getting hot, noticed outdoor reset sensor reading 54 currently temp is 51 measured outdoor temp with two different thermometers and both 51, adjust boiler curve soft ware to go from 130 min water temp to 150 minimum, boiler pressure need to be 20 psi for second floor to get heat, replaced feed valve old valve could not get up to 20 ps, for customer to get 100 heat of the baseboard, all baseboard fin needs cleaning, some of the them have no airflow passing through them, and not releasing water heat
Performed heating maintenance, replaced standard air filter. Cleaned burners and flame sensor, inspected heat exchanger. Blew out condensate trap. Checked voltage, amperage and electrical connections, measured capacitor values. Started gas furnace, measured fuel pressures, tested limit and safety switches. Performed combustion test and checked temperature rise.
Found that humidistat was set on 35 %. Turned up and humidifier came right on. Homeowner is just going to turn up humidistat between 40 and 45% to achieve better humidity levels. There is no issue with the humidifier itself.
Performed precision heat tune up on 2 carrier gas furnaces. Replaced 2 16x25x1 air filters. Checked all electrical conections and components. Cleaned flame sensors. Blew out condensate drains. Checked gas pressures, and performed combustion tests on both systems. Both systems are working fine at time of service.
Performed Quality Assurance on Amana Gas Furnace only install. Scrap guy had come earlier in the day and collected the old equipment. Checked Yard for leftover debris/trash. Installed Drip leg on Gas Line and checked fitting for leaks. Gas Pressures not set on system. Set Board for 2 Stage with 5 Minute stage delay and measured Gas Pressures and Combustion for High and low stage. Corrected all issues with system. System is operating to standards. Completed checklist Form in system. **This install does NOT pass QA inspection. Please see checklist notes.**