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Our Spring service was today with Brian and it was another great experience with DiBiase Heating and Cooling. I really appreciate Brian showing up just as scheduled, explaining the service, and being respectful of our home. We are now set for the summer!
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One of my LG mini splits is problematic. Luis fixed it! Luis is a genius! He is also one of the best customer service technicians I have ever met in my long history of owning various real estate‘s
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Very happy with the visit to be sure the air conditioner is ready for summer weather!
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Shawn was friendly, efficient, and knowledgeable. Answered my questions thoroughly and did a great job
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Luis explained everything that was needed to get our heating / cooling up and running. Service was prompt, will continue getting service with this company
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I appreciate the level of professionalism and quality of service. It's obvious that Luis cares about his work and building trusting client relationships.
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Whoever has ever been sent here has been courteous and professional. Thanks..
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Initially I was happy the individual scheduling could fit me in on the very day I called DiBiase for HVAC service. I had service the day prior from another company and was not happy with the diagnosis and the suggestions which were proposed to me. These suggestions were made without being able to produce a valid reason (in my mind) for the replacement of my entire HVAC system. Kurt and Shawn from DiBiase were on time and very personable. They were attentive to my description of the issue with my HVAC. They both explained every thing they were doing, diagnosed the issue and suggested an affordable and effective remedy, where the other vendor suggested a complete replacement of the entire system. Very happy I got a “second opinion” from DiBiase. DiBiase will be my HVAC vendor moving forward.
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Brian was on time, professional and courteous. I couldn’t ask for more from a service professional.
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Everyone I’ve met so far is polite, professional and personable.
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Cleared condensation drain line and pump, upon arrival found blank thermostat, check all electrical low and high voltage , found open circuit on low voltage circuit, condensation ez trap float switch open, indicating drain blockage, provided an estimate to cleared drain line and test pump customer approved repairs, after clearing and cleaning drain line test condensation pump ok, flushed one gallon of water and add tabs to drain ok started ac unit, replaced customer supplied 423 filter, check supply and return temperature, 68/48 cycle unit ok.
Install Blower Motor and Control board, after repairs check operation check blower speed ok check supply and rerun air on cool mode. Would recommend installation of air cleaner and air purifier provided an estimate
Performed preventive ac inspection on 2004 carrier ac system, check electrical low and high voltage crane components, check filter ok at this time, flushed drain line and test pump, pump does not sound ok would recommend replacement of pump, check temp split 16 degree split, check outdoor unit capacitor and contactor, capacitor reading ok with terminals being corroded, contactor making buzzing sound, refrigerant pressures are low, ac system will not work properly with this current condition, unit is from 2004, would recommend system replacement, also provided option on recommendations home comfort consultant to come out on Friday between 4 and 5 pm
Performed cooling maintenance. Checked media filter ok. Cleaned condensate drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge. Checked operation and temperature drop across coil.
No ac, second floor unit found system off asked customer to lower temperature on thermostat check operation no delta at all 69 supply 69 return, check outdoor unit and pressures are super low, 180/45 unit does not have low pressure switch installed, system has a refrigerant leak last year we identified one leak on outdoor pipe connection, we need to performed protest using nitrogen to see if other leaks developed over the year, provided estimate to perform leak search using nitrogen, if no other leaks are found other than the one from last year provided an estimate to repair the one leak, if other leaks are found we will provide separate quote to repair leak. Customer decided to just add refrigerant he takes fully responsibility if refrigerant does not last long, could be anytime, depends on leak rate. Adding refrigerant to system, added 5 lbs of 410A check super heat and sub cooling ok 68/48 delta split 20 degrees
Checked no cooling complaint, found no call to the outdoor unit. Checked furnace wiring, found that the air conditioner was never wired. Wired low voltage to the outdoor unit. Started air conditioner, checked refrigerant charge and checked temperature drop across coil.
Found both indoor heads flashing a single flash. Code is a u4 error code which means ( signal transmission error between indoor and outdoor units). Reset power and tested out system in cooling mode. Hooked up gauges and found pressure to be Only 36 psi. As the system ramped up it did come up to about 115 psi. System took about 15 minutes to fully ramp up to full capacity. No more errors at this time and getting a 22 degree temp split. At this point both indoor heads are cooling, told homeowner how to reset breaker if issue occurs again but to let us know.
Performed cooling maintenance, cleaned air filters. Inspected coils. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pumps, checked refrigerant charge. Checked heat pump operation and drop across coils.
Performed precision a/c tune up on York a/c system. Replaced 15x20x1 air filter. Checked all electrical conections and components. Found drain trap not accessible to clean out. Talked to homeowner about installing an ez trap for drain protection and a trap that can be cleaned out. Checked temperature split. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c system is working fine at time of inspection.
Performed cooling maintenance, replaced air filter. Cleaned condensate drain. Shut off humidifier for summer. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge. Found air conditioner low on charge. Found indoor coil leaking. Recommend replacing coil or replacing the 11 year old system. Topped off charge for temporary cooling. Need to schedule a consultation
Arrived to do ac maintenance. Checked thermostat for operation, checked and changed filter supplied by customer, primed and cleaned EZ trap, checked blower motor amp draw, tightened all electrical connections, checked temperature split. Went outside and checked compressor amp draw, condenser fan motor amp draw, checked dual capacitor and refrigerant pressures. System is working correctly at this time.
Performed cooling maintenance, checked media filter ok. Cleaned eztrap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pump, checked refrigerant charge. Checked operation and temperature drop across coil.
Found 240V Breaker shut off. Turned on breaker. Completed plan member AC maintenance: Homeowner renewed AC/Oil Heat plan membership. Replaced 16x25x1 Filter Measured temperature split. Measured static pressure. Checked wiring, controls, electric motors and components. Both indoor and outdoor coil are in good condition. Checked refrigerant pressures and diagnostics. AC system Is operating well at the time of this maintenance.
Performed cooling maintenance, checked air filter ok. Cleaned condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge. Checked operation and temperature drop across coil.
Replacement of filters, and performed ac tune up on three rooftop units and belt replacements for units. 5/10/22 Found dirty filter at all (3) Rooftop systems. Replaced filters and A36 belt for rooftop #3; filters are ordered for the other two units. Completed maintenance for RTU#3 Found 30A 3 pole Contactor burnt and pitted at electric heat compartment of RTU#2. We will Provide estimate to replace. Will return to complete maintenances for RTU#1 and RTU#2.