Have any feedback for us? We'd love to hear it! Call us at (610) 595-9072 and let us know how we are doing.
Dave and team were great. Worked hard to complete the project with quality. They were on time-thorough - responsive-knowledgeable. Ac unit came with broken part from factory. That is disappointing.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
DiBiase is the company to trust. You get email and text notifications for everything, so you can see who will be arriving and when. They are conscientious about their clients and their employees, as well as prompt and neat. Technician wore a mask, booties and gloves and I felt completely safe while they did their job. Chris had a great personality too!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
After 23 years of maintenance, they replaced my HVAC this month. And I believe they always did their best to maintain my previous system. They responded quickly when my tenant said the A/C wasn't working right. Great consistent service in 2020 and always.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Kurt was very helpful - as always. Quick response to an emergency was much appreciated. However, I only wish that a member of the DiBiase home service team had strongly recommended to us (prior) to deploy the new Ez trap with the safety valve shut-off float; if we had that unit inserted (prior) we would not have incurred the very significant flooring repair/replacement cost that we now face due to water damage!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Found no surge protection on ecm blower motor. Installed ecm surge protector. Also gave homeowner a quote to install a supply register for basement area. Performed precision heat pump tune up on amana heat pump system. Replaced Aprilaire 413 air filter ( homeowner provided). Checked all electrical conections and components. Checked operation of emergency heat. Checked temperature rise is heating mode. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine at time of inspection.
Went up to 4th floor to rooftop system and found wireless thermostat saying no conection. Took open disconnect and checked for power, no power. This is a three phase system. Also found no power at wireless module. Let Lynn know at the front desk the situation. Checked electrical breakers in front room panel could not fine one labeled for roof top system. Also there is individual electrical panels on each floor of the hotel. Looked in electrical room on 4th floor and could not find the breaker. They are probably going to call an electrician at this point to trace out the circuit to find out if the breaker is tripped or just turned off . Will let us know if they have any further problems once power is back on to system.
Went over with customer his plans on renovation on the home. Went over ideas on where to relocate return located in half wall. Best solution would be to keep the return in exsisting panned off bay and relocate return in floor with a brown drop in grill in same bay. Bay that is panned off is 14†wide. Will cut hole in hard wood flooring and end of living room.
Checked no complaint heat on first floor furnace , found 3 fault pressure switch not closing, found a seized inducer motor, bearings failed. Replaced inducer motor, performed heating maintenance, cleaned burners and flame, inspected heat exchangers. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started gas furnace, performed combustion test. Checked operation and temperature rise.
Checked no heat complaint, found no blower or outdoor running, have a call from the thermostat to w. Called tech support they had me check the outdoor unit, I found a lock out code for hi pressure switch open. Tech support had me look for ant shorts to ground. I found the low pressure switch wires rubbing apron the vapor line and may be grounded to the copper. Moved wires away from all pipes, and isolated. Started heat pump, checked refrigerant charge and temperature rise across coil.
Heat tune ups for 2 3 Ton heat pump systems. Filters ok. Aux heat amps ok. All electric motors mechanically sound. Capacitors ok. Cycled and verified tstat operation. 30 and 28 degree temp rises. Upstairs Air handler/Trane Outdoor is form 1; Form 2 is basementAH with Lennox outdoor. Both systems are operating well at the time of this maintenance/tune up.
Heat Tune Up for York Heat Pump. Changed Filter. Electric motors good. All capacitors good. Compressor amp draw good. 28F temp rise with outdoor air temp 40F. Heat pump is operating well at the time of this maintenance/tune up.
Performed heating maintenance, replaced standard air. Checked voltage, amperage and electrical connections, measured capacitor values. Tested electric back up heaters. Started heat pump, tested defrost cycle, measured btu output. Checked operation and temperature rise across coil.
Water leak, found unit off in float switch, check drain for humidifier and condensation pump ok ok, vinyl tubing is going to main sewer, change direction and re routed to sump pump test pump ok, customer has a problem with main sewer, customer will contact a plumber
Performed precision heat tune up on trane gas furnace roof top system. Replaced (4) 16x25x2 air filters. Checked all electrical conections and components. Cleaned flame sensor. Checked gas pressure. Checked belt for blower motor. Tested operation in heating mode on roof top. Performed combustion test. Roof top unit is working fine at time of service. Furnace heat exchanger is becoming rusted and corroded.
Performed heating maintenance, replaced standard air filter. Cleaned burners and flame sensor, inspected heat exchanger. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started gas furnace, tested limit and safety switches. Performed combustion test. Checked operation and temperature rise.
PECO Heat Pump Tune Up for 3 Ton Trane Heat Pump. 24F temp rise.Aux heat ok. Filter ok; maintained by homeowner. Transformer voltage/ amp draw of indoor equipment ok. Refrigerant pressures good (75 Lo; 275 Hi; OAT 37F). Compressor amp draw good. All electric motors mechanically sound. Heat pump is operating well at the time of this maintenance/ tune up.
Performed heating maintenance, checked media air filter ok. Checked voltage, amperage and electrical connections, measured capacitor values. Tested electric back up heaters. Started heat pump, calculated btu output getting 36644 BTU’s @ 38 degrees. Tested defrost cycle. Checked operation and temperature rise across coil.
Heat Tune Up for single stage 100k BTU natural gas furnace. Replaced 20x25x1 filter. Cleaned flame sensor verified HSI. Heat exchanger visual/flame/gas pressure good. Verified thermostat/cycling of furnace. Cleaned flue piping and inducer motor housing. 45F temp rise. Combustion analysis good. Furnace is operating well at the time of this maintenance/tune up.
Performed Six Month Heating Inspection on American Standard Natural Gas Furnace. Replaced 16x25x1 Air Filter. Inspected all electrical connections. Reviewed programming setup on system. Checked Condensation Pump and tested. Put system in operation and performed a combustion Analysis. Tested system in Low Stage and High Stage Heating. Measured Gas Pressures in each heating stage and adjusted as needed. Cycled system and unit is running to standards upon completion.