Have any feedback for us? We'd love to hear it! Call us at (610) 595-9072 and let us know how we are doing.
Overall Experience
Quality
Price
Convenience
Kurt was very helpful - as always. Quick response to an emergency was much appreciated. However, I only wish that a member of the DiBiase home service team had strongly recommended to us (prior) to deploy the new Ez trap with the safety valve shut-off float; if we had that unit inserted (prior) we would not have incurred the very significant flooring repair/replacement cost that we now face due to water damage!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Many thanks to DiBiase Heating and Cooling for sending Luis to service our A/C unit after working hours. Luis was very informative right from our phone conversation. Once on the scene he diagnosed the problem and stated what the cost would be. He completed the task and tested the unit in timely manner and we were cool once again.Highly recommend Joe DiBiase and his team.
Overall Experience
Quality
Price
Convenience
Technician Luis Tenorio was amazing. He did thorough checking and change our old ugly looking thermostat to new brand one. They are well priced and do the quality work.
Overall Experience
Quality
Price
Convenience
Been a customer for 8 years or so. Kurt was great and represented what I expect from this company. Thank you for all you are doing during this challenging time for us customers!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The crew came in and cleaned up my entire heating and air conditioning system as well as installing air scrubbers for additional safety during the Corona Virus pandemic. They were neat, careful and they stuck to the agreed pricing with no pressure for upsells. Very professional and knowledgeable outfit.
Overall Experience
Quality
Price
Convenience
Thank you DiBiase team!
Overall Experience
Quality
Price
Convenience
Found that at end of 3/8†vinyl hose there was a piece of copper to weigh down the line. Found that after talking to homeowner that the pump whould kick on and off on and off pump was overflowing. Removed copper from end of line and water began to flow freely. Told homeowner that it will take several days for all the water to dry up. Cleared blockage and tested condensation pump. Back up and working fine again.
Performed cooling maintenance, checked air filters. Blew out condensate traps and drains. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioners, checked refrigerant charge, found first floor air conditioner low on charge. Topped off charge and balanced by superheat. Checked operation and temperature drop across coils.
Performed cooling maintenance, checked media filter. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Performed Quality Assurance inspection on a newly installed 3 headed ductless system. Checked level of all three heads. All good. Outdoor unit and disconnect level. Operating great at time of QA. Indoor head that was leaking stopped yesterday. Investigated the leak issue. Condensate drain looks to be pitched properly. Customer said it was leaking mainly during storm. Checked drain outside. Drain terminates close to the ground. Poured water into indoor head and pan filled up with water and drained extremely slow. Went back out and sucked on end of drain and had restriction then suddenly bunch of debris came out. Debris more than likely blew up drain from tropical storm and clogged drain. Poured 16oz of water into head again and this time drain pan kept up and drained properly. Did raise up drain off the ground some. If water leak happens again we will need to take down line hide and inspect further.
Found water all over the floor in kitchen next to where air handler sits. Found water backed up in condensation line. Also found that it taps into sewer pipe. No what we don’t know is if 2†pipe was clogged or just condensation drain line but blew out with nitrogen. Suggested we install the new ez trap with float switch for water protection. Installed ez trap with float and tested with several gallons of water drain is now taking water. Put a/c back into operation. Told homeowner it will take a long time for all the water to dry up under the flooring.
Performed two ac tune up, packed rooftop unit and unitary lobby heat pump check up, replaced air filters, flushed drain ok check electrical low and high ok check temp split, check refrigerant pressures capacitor and contactor ok cycle systems ok both units are working under manufacturer’s data
Noise coming from outside unit, found unit off upon arrival, informed customer to set thermostat to 65 ac mode, check ac operation, after a minute of running unit started making noise, noise is coming compressor, compressor is making grinding noise when it runs, check refrigerant cycle, pressures r22 are 200/70, noticed line set has two liquid line filter driers, one of them could be damaged that could’ve cost compressor failure, piston as meter device, based on today’s findings final diagnostic malfunctioning compressor, new compressor is needed, removed old filter driers and installed New filter drier...emailed proposal to make repairs, due to high costs in repair And unit being r22 would recommend replacing system
Installed 3 head mini split installed outdoor unit on new plastic pad on feet . Made all connections leak checked with nitro . Checked all drains . Ran main power to panel and put in new breaker . Tested in all modes.
Performed cooling maintenance, checked media air filter ok. Cleaned condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started air conditioner, measured refrigerant charge and temperature drop across coil.
Pump down refrigerant into condenser, replaced indoor coil, reuse existing indoor thermal expansion valve, pressure test system at 250 for 20 mins ok no signs of leaks, triple evacuation down to 450 microns, release refrigerant from outdoor unit and ran unit for 30 mins check refrigerant charge 410 pressures high side and low side ok system is running at manufacture standards 10 sub cooling 320 high side with 88 liquid line temp low side 135 psi suction line 59 degrees 11 degree super heat supply temp 50 return air 74 cycle unit ok flushed drain check drain operation ok pump test ok
Reclaimed and removed old coil and ac. Installed a new American standard coil on top existing ductwork. Ran new copper lines from indoor coil to new outdoor American standard air conditioning unit. Brazed and leak checked all joints with nitro and soapy bubbles . Taped and sealed all duct. Ac unit is in a new leveled plastic pad . New disconnect box and electrical wiring to unit. Tested unit and it is running good
Performed ac tune up, check electrical low and high ok filter ok check temp split supply 70 return 50 flushed drain test pump ok, check outdoor unit refrigerant pressures capacitor and contactor ok cycle unit ok
Service call that the AC was not cooling and the Auxiliary drain pan underneath the air handler was full of water. Upon arrival found system turned off. Proceeded to air handler to troubleshoot. Vacuumed water out of auxiliary drain pan and poured water into Coil Pan to test drain line. After pouring water through pan multiple times found a crack on the Drain Pan Fitting. Removed the PVC drain line and found the Coil Drain Connection was broken and pieces of the threaded fitting could be removed. Spoke to homeowner about issue. At this time she decline attempting to fix the fitting, and she does not want to operate the AC until it can be repaired. We will call the manufacturer tomorrow and get pricing to replace the Coil and Drain Pan. Air Handler is a Whirlpool. The AC is shut off at the main breaker panel and the Blower Fan is set to on.
Found nothing running, found ez- trap clogged and filter is very dirty. Let Lynn know the situation. Un- clog drain and replaced 20x25x1 air filter. Poured water down drain to test. Checked temperature split at indoor unit. Had a 21 degree temperature split. Checked r410 a pressures at 93 degrees outside air temp. Pressures were 263/141 with 9 degrees of subcooling. System is working fine at time of service.
Found when I first arrived compressor was not pumping at all , checked compressor amp draw with a meter and found compressor having an amp draw of 0. Had to cool down compressor with garden hose to be able to get compressor running again. Explained to homeowner that when a system is low on charge compressor is not receiving adequate oil from the refrigerant. After getting compressor to run at 6.9 amps added 1 lb 14ozs of r-22. Now refrigerant pressures are 190/75 with 7 degrees of subcooling, system is cooling at time of service but explained to homeowner that we do not know how long charge will last in the system.