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Our Spring service was today with Brian and it was another great experience with DiBiase Heating and Cooling. I really appreciate Brian showing up just as scheduled, explaining the service, and being respectful of our home. We are now set for the summer!
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One of my LG mini splits is problematic. Luis fixed it! Luis is a genius! He is also one of the best customer service technicians I have ever met in my long history of owning various real estate‘s
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Very happy with the visit to be sure the air conditioner is ready for summer weather!
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Shawn was friendly, efficient, and knowledgeable. Answered my questions thoroughly and did a great job
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Luis explained everything that was needed to get our heating / cooling up and running. Service was prompt, will continue getting service with this company
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I appreciate the level of professionalism and quality of service. It's obvious that Luis cares about his work and building trusting client relationships.
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Whoever has ever been sent here has been courteous and professional. Thanks..
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Initially I was happy the individual scheduling could fit me in on the very day I called DiBiase for HVAC service. I had service the day prior from another company and was not happy with the diagnosis and the suggestions which were proposed to me. These suggestions were made without being able to produce a valid reason (in my mind) for the replacement of my entire HVAC system. Kurt and Shawn from DiBiase were on time and very personable. They were attentive to my description of the issue with my HVAC. They both explained every thing they were doing, diagnosed the issue and suggested an affordable and effective remedy, where the other vendor suggested a complete replacement of the entire system. Very happy I got a “second opinion” from DiBiase. DiBiase will be my HVAC vendor moving forward.
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Brian was on time, professional and courteous. I couldn’t ask for more from a service professional.
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Everyone I’ve met so far is polite, professional and personable.
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Checked no cooling complaint, found no call to the outdoor unit. Checked furnace wiring, found that the air conditioner was never wired. Wired low voltage to the outdoor unit. Started air conditioner, checked refrigerant charge and checked temperature drop across coil.
Found both indoor heads flashing a single flash. Code is a u4 error code which means ( signal transmission error between indoor and outdoor units). Reset power and tested out system in cooling mode. Hooked up gauges and found pressure to be Only 36 psi. As the system ramped up it did come up to about 115 psi. System took about 15 minutes to fully ramp up to full capacity. No more errors at this time and getting a 22 degree temp split. At this point both indoor heads are cooling, told homeowner how to reset breaker if issue occurs again but to let us know.
Performed cooling maintenance, cleaned air filters. Inspected coils. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pumps, checked refrigerant charge. Checked heat pump operation and drop across coils.
Performed precision a/c tune up on York a/c system. Replaced 15x20x1 air filter. Checked all electrical conections and components. Found drain trap not accessible to clean out. Talked to homeowner about installing an ez trap for drain protection and a trap that can be cleaned out. Checked temperature split. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c system is working fine at time of inspection.
Performed cooling maintenance, replaced air filter. Cleaned condensate drain. Shut off humidifier for summer. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge. Found air conditioner low on charge. Found indoor coil leaking. Recommend replacing coil or replacing the 11 year old system. Topped off charge for temporary cooling. Need to schedule a consultation
Arrived to do ac maintenance. Checked thermostat for operation, checked and changed filter supplied by customer, primed and cleaned EZ trap, checked blower motor amp draw, tightened all electrical connections, checked temperature split. Went outside and checked compressor amp draw, condenser fan motor amp draw, checked dual capacitor and refrigerant pressures. System is working correctly at this time.
Performed cooling maintenance, checked media filter ok. Cleaned eztrap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pump, checked refrigerant charge. Checked operation and temperature drop across coil.
Found 240V Breaker shut off. Turned on breaker. Completed plan member AC maintenance: Homeowner renewed AC/Oil Heat plan membership. Replaced 16x25x1 Filter Measured temperature split. Measured static pressure. Checked wiring, controls, electric motors and components. Both indoor and outdoor coil are in good condition. Checked refrigerant pressures and diagnostics. AC system Is operating well at the time of this maintenance.
Performed cooling maintenance, checked air filter ok. Cleaned condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge. Checked operation and temperature drop across coil.
Replacement of filters, and performed ac tune up on three rooftop units and belt replacements for units. 5/10/22 Found dirty filter at all (3) Rooftop systems. Replaced filters and A36 belt for rooftop #3; filters are ordered for the other two units. Completed maintenance for RTU#3 Found 30A 3 pole Contactor burnt and pitted at electric heat compartment of RTU#2. We will Provide estimate to replace. Will return to complete maintenances for RTU#1 and RTU#2.
AC Tune Up 3 Ton Amana AC system. Checked filter, checked drain, flushed drain ok checked Tstat and operation. Checked condition of both coils, checked electric motors and components. Checked all wiring. Checked refrigerant measurements. Completed AC Tune Up Form cycle ac unit ok. Provided estimate on indoor air quality and thermostat upgrade.
Installation of surge protector for ecm motor performed ac tune up on trane system check electrical low and high voltage connections check filter 413 customer takes care of filter, flushed drain test pump would recommend replacement of pump and vinyl tubing customer passed on those recommendations, check supply and return air temperature, check outdoor unit refrigerant pressures capacitor and contactor ok cycle unit ok
Performed precision a/c tune up on (2) systems (1) amana a/c (1) Lennox heat pump system. Both air filter are clean. (1) 16x20x1, (1) 20x25x5 air filter. Checked all electrical conections and components. Blew out condensate drains. Found no surge protection on Lennox variable speed blower motor, recommended installing surge protector. Also found burnt and worn contactor on Lennox a/c recommended replacing contactor. Checked refrigerant pressures and temperatures at indoor and outdoor units. Both systems are working at time of service.
AC Tune up for 2.5 Ton Amana AC system: Checked temperature split. Checked static pressure. Cleared EZ trap and tested condensate pump. Both coils are in good condition. Checked wiring, controls, electric motors and components. Checked refrigerant pressures and diagnostics. Installed ECM surge protector. AC system is operating well at the time of this maintenance.
No ac LG ductless system, found code CH27 upon arrival, called tech support to do some troubleshooting, we checked Reactor compressor fan motor and board, based on their side everything is within working range, all electrical components checked ok, per tech support let the unit run and called them if issue continues. Unit is cooling ok after power was reset.