Have any feedback for us? We'd love to hear it! Call us at (610) 595-9072 and let us know how we are doing.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Luis Tenorio was extremely knowledgeable and extremely helpful in diagnosing and recommending solutions. Would highly recommend
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Long time customer and always have experienced exceptional service & work!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Technician was very knowledgeable and helpful on diagnosing the situation and advising.
Overall Experience
Quality
Price
Convenience
excellent service, very professional, on-time, reasonable price, with courtesy. Much appreciated. Thank you.
Overall Experience
Quality
Price
Convenience
Performed oil boiler tune up cleaning, removed flue pipe and clean it, also clean heat exchanger from behind boiler, can’t get trough the front, replace oil filter new nozzle new strainer, check for oil flor ok performed smoke and combustion test ok, check draft boiler is over 20 years, noticed all valves are old and could leak at any time, check water pressure and temp Based on boiler pressure gage, could not use field supply gage due to risk of valve starting to leak, current gage is reading 20 psi
Upon arrival found low volt fuse to be blown. Replaced fuse and immediately blew again. Disconnected loads and replaced fuse. Reconnected loads to determine the problem. Outdoor wires were blowing fuse. Turned off power to both units and started to diagnose outdoor unit. Found red wire shorted to ground. Narrowed short down to low pressure switch wires. Found both wires rubbed through. Removed condenser fan and repaired wires and secured. Jumped w1 and w2 together. Tested system and changed air filter. System running well at time of service.
Found locked up field controls exahaust motor. Found 123 volts going to exahaust motor , but motor not running and proving pressure switch. Called distributer and will not be able to get till next week.
Found that they mainly get the pipe shaking noise whenever they 2nd floor zone opens and nothing else is calling, this is caused by with the way this boiler operates is the pump runs all the time at the boiler and valves are shut and this creates a pipe shake. Before there was a zone valve that always let the water bypass to the second floor, we eliminated this beacause it was over heating the second floor this way. Zoning is working correctly at this point. Told homeowner the only way we could try to change this is by changing the boiler control which is not worth it beacause it operates fine.
Performed heat pump check up, check electrical low and high test back up heat 20 kw ok, replace filter, noticed customer has humidifier currently not working due to wet switch malfunctioning tripped and would not reset, did not performed service on the humidifier, check outdoor unit capacitor and contactor ok. Check 410 pressures and noticed low side is very low high side is 200 psig, explained customer that we need to add some refrigerant for further troubleshooting, quoted to add refrigerant for further troubleshooting and customer decided to get pricing on system replacement
Performed heat pump check up check electrical low and high ok replace air filter check humidifier and test ok, check electrical low and high ok test electric heat back up 15 kw ok check outdoor unit pressures ok capacitor ok cycle unit ok
No heat found unit off code 32 inducer problem, reset unit and furnace would run for a minute or two then goes off on same code, check inducer operation, motor is overheating and locking out, quoted for new inducer, customer has a home warranty and they will contact them for repairs
No heat found system off upon arrival, turn thermostat to call for heat and check operation p, heater would not run, found inducer assembly defective, motor would not run, seized motor, quoted for new inducer, customer ok price, went and get new inducer and installed motor, check operation and cycle furnace ok performed combustion test ok informed customer about furnace condition is 26 years,
Installed a new 50 Gallon Bradford white Electric Water Heater with Drain Pan and Water Alarm. Installed an expansion tank and valve. Tested elements and power consumption. Readings were within specifications. Tested pressure at tank drain and found pressure was 138 psi which is extremely high. Pressure should only be around 60 psi. Advised customer on repair. Grabbed part from supply house. Installed new pressure reducing valve and tested pressure again. Set valve to 50 psi. Tested temperature at 115f. Water heater working fine at time of install.
Found 2002 trane heat pump completely frozen up. Also found unit had settled pretty bad, and top hood broken. Told homeowner at this point the unit would have to un thaw to determine if it Is a defrost issueor if system could be low on charge also. Told homeowner that it is not worth fixing at this point and heat pump should just be replaced. Set up appointment with bill to come out to give replacement quote.
Checked all electrical connections and made sure all wiring was tight . Checked gas pressure and ran a combustion test. Checked filter. Tested inducer motor capacitor. Blew out hoses. Checked gas line. System is running well at time of service.
Installed Honeywell wireless thermostat and module. When we first arrived found that 24v transformer reset was tripped. Reset. After installing wireless module and thermostat furnace is back up and running. Found board that we had was the ignition board not the blower control board. Need to order correct board and return to install. 1/2/20 installed blower control board and cycled on roof top. Roof top is running fine at time of service.
Upon arrival I noticed zone valves not working, and expansion tank full replace 2 zone valves and expansion tank and preform tune up on system. Customer put deposit down on repairs
Completed Quality Assurance on American Standard Heat Pump. Reviewed installation with Homeowner and answered all questions. Measured Refrigerant charge and checked Humidifier Operation. Completed Checklist Form in system.
Replace contactors for heat pump and indoor air handler electric heat, also repaired burnt electrical connections on air handler for heat pump