Have any feedback for us? We'd love to hear it! Call us at (610) 595-9072 and let us know how we are doing.
Overall Experience
Quality
Price
Convenience
DiBiase is the company to trust. You get email and text notifications for everything, so you can see who will be arriving and when. They are conscientious about their clients and their employees, as well as prompt and neat. Technician wore a mask, booties and gloves and I felt completely safe while they did their job. Chris had a great personality too!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
After 23 years of maintenance, they replaced my HVAC this month. And I believe they always did their best to maintain my previous system. They responded quickly when my tenant said the A/C wasn't working right. Great consistent service in 2020 and always.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Kurt was very helpful - as always. Quick response to an emergency was much appreciated. However, I only wish that a member of the DiBiase home service team had strongly recommended to us (prior) to deploy the new Ez trap with the safety valve shut-off float; if we had that unit inserted (prior) we would not have incurred the very significant flooring repair/replacement cost that we now face due to water damage!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Many thanks to DiBiase Heating and Cooling for sending Luis to service our A/C unit after working hours. Luis was very informative right from our phone conversation. Once on the scene he diagnosed the problem and stated what the cost would be. He completed the task and tested the unit in timely manner and we were cool once again.Highly recommend Joe DiBiase and his team.
Overall Experience
Quality
Price
Convenience
Reclaimed and removed old ac and coil. Removed furnace and installed a new Amana gas furnace in existing location. Put a new Amana coil on n top and adapted supply ductwork as needed. Reattached return drop and upgraded the filter to an HE filter . Installed a new condensate drain with a ez trap wired in and installed a condensate pump and pumped over to sump pump. Ran new copper lines from indoor coil to outdoor ac unit. Installed ac unit on a new plastic pad and new disconnect box and electrical wiring to unit. Brazed and leak checked with nitro and soapy bubbles. Adapted gas piping as needed and added a shutoff valve. Taped and sealed all ductwork. Caulked and sealed all penetrations into the house. Installed a t6 thermostat and walked threw everything with customer. Tested unit in all modes.
Performed precision heat pump tune up on whirlpool heat pump and Mitsubishi heat pump. Cleaned washable filter. Checked all electrical conections and components. Checked refrigerant pressures on main heat pump system. Blew out condensate drain. Checked temperature rise at both units. Found old Aprilaire humidifier not working, gave October promotion pricing for installation of a new Aprilaire 600m. Both heat pump systems are working fine at time of inspection.
Performed Precision Heating Tune Up on Lennox Heat Pump system. Replaced 20x20x1 Air Filter. Inspected electrical components on indoor and outdoor units. Put system into operation to test heating and outdoor unit was going out in a Short Cycling Error Code. Cycled system and unit would revert to the short cycling error code immediately upon start up. Tested compressor and tested Pressure switches on system. Determined that the Defrost Control Board on the outdoor unit is not working properly. While cycling system, unit began operating. Measured refrigerant charge and tested system. The Defrost Board will need to be replaced or the system may not operate properly. The system is about 15 Years old. Due to age and current issue, replacement of entire system over repair would be recommended.
Performed Precision Heating Tune Up on Trane Heat Pump system. Checked 413 Filter. Filter was clean and did not need to be changed. Inspected and tested electrical components on Air Handler and Outdoor Unit. Found blower capacitor testing below rating. Found Dual Capacitor on outdoor unit testing within rating but towards the lower end of the rating. Replaced 15 Mfd Blower Motor Capacitor. While inspected system, found Growth forming inside of Air Handler. Showed Homeowner and recommended installation of a REME Air Purifier for system. Put system in Heating Mode and measured refrigerant charge. Tested Auxiliary Heat Kit and measured Amp Draw on elements. With warmer outdoor and indoor temperature switched system over to cooling mode to verify refrigerant charge. Also noted while onsite that the Hot Water Heater is about 10 Years old. Average life of water heaters is 10-12 Years. Would recommend begin planning for replacement before any issues occur.
No heat. Found unit off upon arrival, set unit to run on heat, check low, medium, and high stage of heat, furnace is running over 3000 co ppm, unit is Bryant and secondary heat exchanger has failed, would recommend replacing system due to fact this particular model fails very often, emailed proposal to replace heat exchanger, some parts not under under parts warranty joe to come out tomorrow at 12 pm for system evaluation
Preformed heat tune up, checked emergency heat for proper amps, checked pressures on regular heat. Checked temperature rise. Made sure defrost works properly, inspected all electrical components. Checked air filter and inspected line set. Does not need surge protector
Performed indoor coil cleaning on York air handler. Brushed out fins with coil brush and removed the majority of the dirt. Then used coil cleaner spray and ran unit in a/c mode to wash off remaining debris. Coil is clean and will now have better air flow thru the coil.
Performed precision heat tune up 4 carrier gas furnaces. Replaced 4 Aprilaire air filters.( homeowner provided) turned on 2 humidifiers and tested, both pads are clean. Checked all electrical conections and components. Checked temperature rise. Checked gas pressure . Performed combustion test. Blew out condensate drain and pressure switch tubing. All gas furnaces are working fine at time of inspection.
Performed Precision Heating Tune Up on Lennox Heat Pump system. Checked High Efficiency Air Filter. Filter was clean and in good condition. Performed Humidifier Servicing and cleaning. Cleaned Humidifier drain line and Condensation Pump. Filled and tested pump. Tested humidifier and set control to 35% Humidity. While performing tune up, found outdoor unit was running when the system was not calling for Heating/Cooling. After testing components, found the Contactor at the outdoor unit was seized in the closed position. Also found Oil on and around Dual Capacitor. Installed a new Single Pole 40Amp Contactor and a new 45/10 Mfd Capacitor for the Outdoor Unit. Completed all wiring connections and put system back in operation. Measured refrigerant charge in Heating mode and tested Auxiliary Heat Kit on Unit. System is operating but is 17 years old. Due to age and overall lower efficiency of the system, would recommend replacement of the Heat Pump unit before any refrigerant or component f
Performed precision heat pump tune up on Payne heat pump with York air handler. Replaced air filter with 18x24x1 air filter that customer provided. Homeowner is going to look into a 17 1/2x24x1 to work better inside cabinet. Found indoor coil very caked up with dirt due to air filter not fitting correctly. Checked temperature rise of system at air handler. Blew out condensate drain. Checked operation of emergency heat. Checked refrigerant pressures and temperatures at indoor and outdoor units. Head pressure is 288 on high side for r-22 system. This is most likely caused by debris on indoor coil. Recommend to start thinking about replacement of system to a newer more efficient system. System is working at time of inspection.
Performed 6 month inspection on oil furnace, check all settings electrical low and high ok, replaced air filter, performed combustion test and a smoke test ok temp rise ok cycle unit ok
No ac, found system off upon arrival ran unit and test operation check refrigerant pressures ok cycle unit and check temp split 290/130 with 15 super heat and 18 sub cooling indoor and outdoor meter device are piston did not find any issues with unit cycle ok
Performed 6 month inspection on heat pump check all settings ok, test back up heat ok test pump, inspect filter 313 ok outdoor unit electrical connections ok cycle heat pump ok
Performed precision heat tune up on Rheem gas furnace. Electrostatic filter. Checked all electrical conections and components. Cleaned flame sensor. Checked gas pressure. Blew out condensate drain . Found inducer motor not starting when gave furnace a call for heat. Had to hit inducer motor to get it running. Inducer motor can stick and lock up again recommended to ethier replace inducer motor or to start thinking about replacement of furnace due to being 23 years old. System is functioning at time of inspection.
Performed a 6 month inspection. Check all high volt and low volt wiring. Cleaned ez trap and condensate pump. Changed 213 filter. The unit was making a whistling noise so I found where the noise was coming from and taped it. Checked ac pressures and split. Tested humidifier and set up for winter. Checked cap and looked over board to make sure no wires were chewed , burnt or etc.