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Everyone I’ve met so far is polite, professional and personable.
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Quality
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Tech was professional & thorough in checking out water softener & explained everything!
Overall Experience
Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Luis came for my complimentary 6 month service after installation. He was considerate and thorough. He even fixed the broken damper rattle we’ve had. I would recommend DiBiase without a doubt.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Chris Boas is professional, courteous and addressed the Quality Assurance concerns post installation of our new AC unit.
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Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
He’s just one of the reasons why you have the reviews you do, which is why I chose you! Thank you too Jennifer!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Chris Boas was professional and thoroughly checked the system and answered all my questions.
Overall Experience
Quality
Price
Convenience
Performed two gas furnaces tuneup/cleaning, check electrical low and high voltage connections, check blower ecm motor speed ok, cleaned flame sensor and check manifold gas pressure low and high stage ok performed combustion test check supply and rerun air temp ok cycle both furnaces both systems are working ok, customer takes care of filters and also humidifiers.
Performed heating maintenance, replaced media air filter. Tested electric back up heaters. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pump, tested defrost cycle. Calculated btu output and checked temperature rise across coil.
Performed six month quality check, checked air filter ok. Tested electric back up heaters. Checked voltage, amperage. Started heat pump, checked refrigerant defrost cycle. Calculated btu output and checked temperature rise across coil.
Performed heating maintenance on 2 heat pumps. Cleaned filters. Tested electric back up heaters. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pumps, tested defrost cycle. Calculated btu output and checked temperature rise across coils.
Performed six month quality, replaced air filter. Checked furnace setup. Updated cool cloud . Cycled gas furnace, tested limit and safety switches, performed combustion test. Checked temperature rise. Checked air conditioner ok.
Performed oil boiler tune up check electrical low and high voltage, cleaned heat exchanger and flue pipe, rep led oil filter and nozzle, new pump strainer, check soil flow, test transformer and cleaned cad cell ok, noticed water pressure was low and relief valve was leaking, added water to boiler loop quoted to replaced pressure relief valve customer approved repairs after repairs check water pressure ok performed smoke and combustion test ok cycle boiler ok.
Performed precision gas boiler tune up on 80% peerless gas boiler. Burners are clean. Checked chimney base. Checked expansion tank. Cycled on all three zones and made sure each loop was getting hot. Performed combustion test. Gas boiler is working fine at time of inspection. Found 50 gallon natural gas water heater heater is 11 years old recommended replacement of water heater, provided estimate to replace.
Checked over entire water softener system and filled out water treatment form. Found water softener is working very well. Hardiness level was a 2 and free chlorine was none. Aqua just replaced the water meter recently and after they did the flushed the house water system for a while and after this now they are not noticing and of a salty tase in the water. Regen time is set for 2:00 am. Talked to Cindy and her mother about my findings. If the water becomes more of a salty taste again, they are going to run the sink for about 10 minutes to see if it would clear up. System is working fine at time of service.
Performed precision heat pump tune up on Lennox heat pump system. 20x20x1 air filter is clean. Checked all electrical conections and components. Tested emergency heat. Checked temperature rise in heat pump mode. Found some mold growth inside air handler, explained the benefits of installing a reme uv air scrubber. ( provided estimate). Tested outdoor capacitor. Checked refrigerant pressures and temperatures. System is a 2004 would recommend replacing heat pump system due to age of the system. Heat pump system is working at time of service.
Replaced temporary tstat with “American Standard 824 Control†thermostat. Verified low volt wiring at furnace. Programmed stat for single stage AC with 2 stage gas furnace with variable speed blower. Cycled cooling. Cycled heat. Will return original AS 824 Control to shop for warranty processing
Performed Quality Assurance on Amana Gas Furnace/Heat Pump Installation. Reviewed installation with the Homeowner. Completed Checklist Form in system. Ran system in Cooling and Heating Modes to ensure the Heat Pump was switching over properly. Tested all Water Safeties and test Condensation Pump. Performed Update on Cool Cloud for the Control Board. The Cool Cloud App was glitching and each time I went to check the Furnace Settings the App would Shut Down. Checked Compressor Lockout Temp and Outdoor Unit settings. This Install did not pass the QA Inspection: The issues with the Outdoor Unit were the main reason this did not pass.
New Maintenance Plan 2021-2022 Performed cooling maintenance, checked air filter ok. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connectors. Found American Standard Nexia thermostat blank. Thermostat has power but no display. Thermostat is 4 1/2 years old and should be under warranty. Installed temporary thermostat until we can check on warranty. Started gas furnace, tested limit and safety switches, measured fuel pressures and performed combustion test. Need to check warranty on thermostat see pictures for model and serial number. Please schedule cooling maintenance in the spring.
Performed heating maintenance on main house basement gas furnaces. Checked media air filters. Blew out condensate trap and drains. Checked voltage, amperage, measured values. Cleaned burners and flame sensor, inspected heat exchangers. Started gas furnaces, tested limit and safety, performed combustion test. Checked operation and temperature rise 10-12-21 luis performed two gas heat tune ups for second floor units check electrical electrical low and high voltage connections lenses flame sensor check gas pressure check both filters check temp rise combustion test on both furnaces ok, also insulate both plenums for basement units.
Talked to homeowner about situation with the boiler. Customer had an indirect hot water tank installed and is now not using the domestic coil of the oil boiler. Homeowner did not see any visible water leaks anywhere but did climb up in crawspace to check, found no water leaks. After running boiler found loop getting hot and just some water noise when pump first comes on. No air in the lines. Did find spiro vent very corroded though, provided estimate to replace air bleeder.
Performed heating maintenance, checked air filter ok. Checked voltage, amperage and electrical connections, measured capacitor values. Tested electric back up heaters. Started heat pump, calculated btu output, tested defrost cycle and checked temperature rise across coil.