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Always great service from DiBiase! Luis was great!!
The service was excellent and the Service Tech did a great job.
I have used DiBiase before, when my previous HVAC vendor let me down because "it was inconvenient". My tenants texted me this morning, and the team was there by noon, and done in an hour. But best of all, they were courteous and communicated with the tenant. So, my tenant is impressed, and happy with a warm home. And that makes me happy.
Technicians very knowledgeable
Highly Recommend DiBiase for their service. Their technicians are very knowledgeable and professional. They prepared a proposal before the work was completed so we knew the cost upfront. The technicians were on time and friendly and we liked getting a text knowing they were on the way.
From the first phone call to DiBiase to the tech’s house call, this has been an excellent experience.
This is the first time that Brian, the technician serviced some rental property heaters, as part of the maintenance plan. There are no surprises, and a lot of communication before, during and after the appointment. DiBiase wants to know that the customer is satisfied....and I am!
Excellent technician, on time and very polite.
Replaced blower relay and gave thermostat a call for a/c. Found that as soon as new blower relay picked up it chattered and blew 3 amp fuse. Disconnected g wire at air handler and outside unit came on normally. As soon as I attached g wire to terminal block at air handler relay chattered and blew fuse, found a blew wire going from thermostat to air handler. Switched out blue wire from green wire that was on g terminal, still blowing 3 amp fuse. Checked over low voltage wiring going to blower motor found no knocks. As soon as it was getting 24 volts to t4 motor terminal, it would blow fuse. Removed low voltage speed tap from terminal block and cycled on fan on at thermostat. A/c came on . As soon as I reconnected low voltage wiring to x13 blower motor. Fuse would blow. There is a short in the x 13 blower motor. Motor will need to be ordered and replaced.
Checked no cooling complaint, found low voltage fuse blown, checked for shorts, found a shorted blower relay.
Heat tune up on Lennox furnace. Cleaned flame sensor, checked pressure switch and tubing. Burners are in good condition at this time. 4 MFD inducer capacitor reading 4 MFD at this time. Gas pressure ok. Combustion analysis proved furnace is running at good efficiency (83.5%). 58F temp rise. Replaced humidifier pad and cleaned housing. Verified humidifier/humidistat operation. Replaced 16x25x1 filter. Cycled heating on and off using Ecobee thermostat. ECM Blower motor is surge protected.
Performed heating maintenance m replaced media air filters. Serviced humidifiers, cleaned and replaced water panels. Started and checked operation. Cleaned burners and flame sensors, inspected heat exchangers. Blew out condensate traps and drains. Checked voltage, amperage and electrical connections. Started gas furnaces, tested limit and safety switches. Performed combustion test. Checked operation and temperature rise.
No heat, found thermostat off upon arrival, set thermostat to call for heat and found no call signal, jumper w and r at the thermostat, unit came on, performed smoke test on furnace and failed safety test, performed combustion test and informed customer unit should be replaced for safety purposes
Performed Quality Assurance inspection on a newly installed gas furnace and air conditioning system. Checked over entire system. All wiring proper and secure. No gas leaks. No air leaks, all duct connections sealed. Penetrations sealed. Water heater re-installation proper and no leaks. Outdoor unit and disconnect level and proper. System running great at time of QA. Will need to schedule a 6 month inspection in the spring. Gave customer financing paperwork but his name and his wifeâ€™s name are on for a signature. She will not be home till this evening. He is going to scan it after signing and send it to us in email.
Performed heating maintenance, checked air filter ok. Cleaned burners and flame, inspected heat exchanger. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started gas furnace, tested limit and safety switches. Measured fuel pressures. Performed combustion test. Checked operation and temperature rise
Installed a new amana gas heater. Installed new amana coil on top and adapted all supply metal as needed. Taped and sealed all duct. Installed new ac on a new plastic pad and installed a new electrical box and electrical wiring to outdoor. Adapted gas piping as needed. Reattached flue piping. Tested unit in both modes and unit was running great
Found blower running when I arrived but not inducer motor. Found a call for heating between c&w, but no power going to inducer motor. Found all saftey closed. Found control board not supplying 120 volts to inducer motor. Furnace is not in great shape. After talking to customer recommend replacement of the entire system. Contacted office, they will send over a replacement quote.
Upon arrival found boiler relief valve leaking, check water pressure and temp and found pressure reading 30 psi with temp at 180 check expansion tank and found no air inside tank filled with water, quoted to drained expansion tank at atmospheric pressure customer ok repairs, also made a note about some valves are old and shows signs of corrosion customer is aware after draining expansion tank performed combustion test and cycle boiler test limit ok currently water pressure is set to 12 psi and temps is registering 180 cycle boiler ok
Performed six month quality check, checked air ok. Checked furnace setup. Started propane furnace, checked fuel pressures. Performed combustion test. Started heat pump, checked refrigerant charge, tested defrost cycle. Measured BTUâ€™s. Checked operation and temperature rise across coil.
Service call that there was water on the floor around the water heater. Upon arrival, found water on floor in basement. Checked Relief Valve pipe and found water in pipe indicating the relief had opened. Checked water pressure with the water heater fully heated and no water running which was at 75 PSI. Tested outside hose bib which was around 75 PSI with the Water Running and 65 PSI when the hose bib was closed off. Homeowner also noted intermittent water pressure problems throughout the house. Also noted the thermostat was turned up to â€œBâ€ setting which was testing at 142 Degree water temperature at the kitchen sink. Turned Water Heater setting down to â€œHotâ€. Also found Rust along bottom side of water heater opposite to where the Relief Valve is. Was informed by homeowner that there was a previous issue that had been corrected with the old abandoned flue pipe leaking onto the water heater. Pushed the jacket aside to look further into the rust damage and found the insulation wa
Found that circulator pump was constantly running. First found digital thermostat for second floor does not have a common and is a battery thermostat. Customer supplied new batteries still thermostat did not work , he is going to replace the thermostat himself. So just touched the wires together for now and found zone head not working correctly, homeowner had just purchased one so installed zone head and cycled on. Turned on both zones independently of each other and now pump is shutting down correctly.
Found no surge protection on ecm blower motor . Installed ecm surge protector. Also performed precision heat tune up on amana gas furnace. Replaced 16x25x1 air filter. Checked all electrical conections and components. Blew out condensate drain and tested condensation pump. Cleaned flame sensor. Performed combustion test. System is working fine at time of service.
Note: We will pressure test, evacuate, and charge system in accordance with manufacturers specifications. If there are any leaks present, or if there is additional work that is required, we will provide pricing on the additional repairs. No warranty is provided for these services as the equipment and materials were not supplied by us. 8/20/20. Flared every flare joint at all thre indoor heads and outdoor heat pump and added rings on flare joints. Pressure tested system at 300 psi nitrogen and soap checked. Pumped down system with vaccum pump down to 310 microns. Released charged and tested 410a system in cooling mode at 81 degrees outside temp. Refrigerant pressure was 133 psi. And checked temperature split at indoor units had a 20 degree temperature split. System is working fine at time of service.