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Overall Experience
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Brian is very knowledgeable and did a thorough job on our annual AC tuneup.
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Showed up on time and completed work thoroughly!!
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As in all of our experiences with DiBiase, Brian did not disappoint. He was prompt, courteous, and professional, completing the HVAC tune-up and software update without issue, as expected.
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I made a call on Saturday morning for a water leak and I was very happy to see Bryan at my home 2 hours later. Great service, very professional and take time to explain the problem and provide solution. Thanks so much!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Luis is the man. He explained everything that could be problematic in the future and what needs to be done now.
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Curt from Dibiase HVAC fixed the issue with our thermostat and was very thorough, courteous, polite and friendly. Jennifer at Customer service was also very helpful and understanding on setting up our appointment as quickly as possible and keeping us up to date on the schedule with icy road conditions. Overall 5 STAR service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Plan member AC maintenance: 3.5 Ton R410A Daikin AC (TXV): Filter ok. Measured temperature split. Measured static pressure. Tested condensate pump. Both indoor and outdoor coils is in good condition. Checked wiring, controls, electric motors and components. Checked refrigerant pressures and diagnostics. AC system is operating well at the time of this maintenance.
Plan member AC tune up for 4 Ton AC system (2 zones): Replaced Aprilaire 413 filter. Measured cooling temperature split. Measured static pressure. Checked condition of both indoor and outdoor coil: Good. Checked drain. Checked wiring, controls, electric motors and components. Checked refrigerant pressures and diagnostics. AC system is operating well at the time of this maintenance.
Plan membership AC tune up for 3 Ton York R410A piston system. Replaced filter. Measured temperature split. Measured static pressure. Checked condensate pump and drain. Checked wiring, controls, electric motors and components. Checked refrigerant pressures and diagnostics. Checked condition of both indoor and outdoor coil: Good Provided estimate to relevel outdoor unit. AC system is operating well at the time of this maintenance.
AC Tune Up for 3.5 Ton R410A Amana AC system with Piston. Replaced 16x25x1 filter. Measured static pressure Measured temperature split. Checked and tested EZ trap and drain. Checked wiring, controls, electric motors and components. Checked refrigerant pressures and diagnostics. Recommended ECM surge protector. Emailed estimate. AC system is operating well at the time of this maintenance.
Performed precision a/c tune up on Goodman a/c. Replaced 20x25x1 air filter. Checked all electrical conections and components. Found weak 45/5 mfd capacitor, replaced. Checked temperature split at indoor unit. Cleaned out ez trap. Checked refrigerant pressures and temperatures at indoor and outdoor units.
Plan member AC Tune Up for Trane split system: 413 Filter ok Tested condensate pump, checked trap and drain. Measured temperature split. Measured static pressure Checked all wiring electric motors and controls. Found weak 7.5 MFD capacitor @ outdoor equipment. Checked refrigerant pressures and diagnostics: Good Recommended homeowner replace weak capacitor and install of ECM surge protector @ blower motor and 240V surge protector at outdoor disconnect. Homeowner renewed plan and agreed to replace capacitor and install surge protectors.
2 Plan member AC tune ups. Both 20x24x4 filters ok. Checked condensate drains and pumps. Measured temperature rise. Measured static pressure. Checked controls, wiring, electric motors and components. Measured amp draw of electric motors during operation. All coils are in good condition. Checked refrigerant pressures and diagnostics. Recommended installing ECM surge protectors in each system to protect ECM blower motors. Homeowner agreed. Installed surge protectors. Both systems are operating well at the time of this maintenance.
Arrived to do ac maintenance, checked thermostat for operation, checked temperature split, checked blower motor amp draw, checked blower capacitor amp draw, checked compressor amp draw, checked condenser fan motor amp draw, checked dual capacitor. Found dual capacitor to have failed, 45mfd capacitor reading 13mfd and was unable to give compressor the torque to start and was going off on locked rotor. Replaced dual capacitor under warranty. Checked refrigerant pressures. System is working correctly at this time.
Plan member AC Tune Up for 3 Ton Amana AC system: Replaced filter; checked drains; shut humidifier bypass damper and set humidistat to 0. Checked condition of both indoor and outdoor coil; Good Measured temperature split. Checked all wiring, controls, electric motors and components. Checked refrigerant pressures and diagnostics. Homeowner agreed to install ECM surge protector for blower motor Installed surge protector.
Performed six month quality check, replaced media air filter. Updated cool cloud software. Tested water safety’s. Checked furnace setup. Cycled furnace, checked operation temperature rise. Switched to cooling, checked refrigerant charge. Balance by sub cooling.
Performed cooling maintenance, replaced media air filter. Shut off humidifier for the summer. Cleaned eztrap and drain. Checked voltage, amperage and electrical connections. Started air conditioner, checked refrigerant charge. Checked operation and temperature drop across coil. Replaced air scrubber bulb. Tested air scrubber.
No error codes at furnace. Checked temp rise. Checked static pressure. Checked flame sense. Observed thermostat complete the call fo heating. Checked for 24V at gas valve during appropriate point trial for ignition. Checked condition of burner. Tested condensate pump; noticed slightly weak performance. Found kink on vinyl that was partially limiting flow. Cut zip tie and freed kink. Retested condensate pump twice: ok. Although it did not occur during my time on the call the case could very well be that the pump safety was opening causing loss of voltage to stat. System is operating well at the time of this service.
Homeowner described pattern of furnace running and shutting off intermittently without satisfying thermostat set point. There were no error codes at control board of Amana furnace. Checking supply temperature found temp of 140 and climbing. Thoroughly inspected system: Checked pressure switches/ inducer draft. Checked wiring. Found very dirty 413 filter. Explained to homeowner that dirty filters restrict airflow and cause high supply air temperature and causes heat exchanger to reach temperatures higher than the limit of the high limit switch. High limit has been opening and unit has shut down on soft lockout through the day. Homeowner mentioned that some remodeling work was done re entry which could have contributed to dirty filter. Recommended becoming plan member and replacing filter. Homeowner agreed to replace filter and renew plan membership. After replacing filter tested system checking temperature rise and static pressure; GOOD. System is operating well at the time of
Performed six month quality, replaced air filter. Tested water safety’s. Checked furnace setup. Cycled furnace. Started air conditioner, balanced refrigerant charge. Checked operation and temperature drop across coil.
Performed cooling maintenance, replaced media filter. Cleaned condensate trap and drain. Shut off humidifier. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioners, checked refrigerant charge. Found second floor air conditioner getting low on charge. Checked operation and temperature drop across coils