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Luis was very professional and efficient in his work! I am giving this service call a five-star rating assuming that my furnace issue has been resolved and will not require any return visits.
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Overall Experience
Quality
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Convenience
Serviced my central AC unit. Everything was done to my satisfaction. Was able to schedule my appointment quickly. Received photo of Tech that was coming out and reminder of appointment. Brian and Zach were friendly and very professional. Spoke with Chris on the phone and he gave me some very useful information about my system. Would very definitely recommend DIBIASE. The best I've run across in many years as a homeowner.
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Overall Experience
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Convenience
Chris and Alex performed the Quality Assurance Review of our recent HVAC installation. Their review was very thorough, and all of my concerns/questions were addressed to my satisfaction.
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Paul, Mike and Andy were courteous, respectful and efficient in the installation of our new HVAC system.
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Overall Experience
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Overall Experience
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Brian is very thorough and explains everything he has done.
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Luis was excellent in checking my air conditioner. He showed me the old filter and the new one he was putting in. He was careful of my floors by wearing booties over his shoes. Appreciate him adjusting the thermostat and fixing the times I want it to go on etc. Very pleased. Thank you
Overall Experience
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Performed precision heat tune up on carrier gas furnace. Replaced 16x25x1 air filter. Checked all electrical conections and components. Cleaned flame sensor. Cycled on both zones. Checked gas pressure, performed combustion test. Carrier 80% gas furnace is working fine at time of service.
Performed gas heat check up check electrical low and high ok filter ok clean sensor and burners ok gas pressures low an high ok combustion test cycle furnace ok replace humidifier pad and performed service check feed tube and orifice ok good water flow, all electrical connections are nice and tight, blower connector had some play, was able to clip it correctly
Performed gas heat tune up check electrical low and high ok clean sensor and check burners ok gas pressure low and high ok combustion test ok filter looks ok cycle heater ok
Performed gas heat tune up, check electrical low and high ok, clean sensor, check burners ok, gas pressure low and high ok combustion test cycle heater replace air filter by 20x25x1 the 20x25x5 it really hard to remove, would recommend replacing by the one in filters, customer has decided to replace filters with the one in filter every month cycle unit ok
Checked no heat complaint, found thermostat set to heat and is calling for heat, found furnace short cycle, found call from zone board drop out each time furnace light. Rebooted zone control board. Furnace got call from board and ran, cycled all zones. If problem persists we will need to replace 3 zone control board.
Performed 6 month check, checked air filter ok. Started gas furnace, measured fuel pressures, performed combustion test. Adjusted blower heat from tap5 to tap 4. Checked operation and temperature rise
Performed precision heat tune up on 8 gas furnaces. Replaced all air filters ( they supplied) checked all electrical conections and components. Checked gas pressure and performed combustion test . Found furnace #1 not lightning constantly ( possible failing gas valve) they want to let it completely fail in order to replace valve. Cleaned flame sensors. Gas furnaces are working fine at time of service.
Performed precision heat tune up on 3 Lennox 80% gas furnace. Replaced all 3 16x20x1 air filters (they provided). Checked all electrical conections and components. Cleaned flame sensors. Checked gas pressures. Performed combustion tests on all 3 systems. Gas furnaces are working fine at time of service.
Performed gas heat check up check electrical low and high ok clean sensor and check burners ok check filter ok, check low an high stage furnace ok gas pressures ok combustion test cycle heater ok check all settings ok furnace working ok
Upon arrival found heater off. And gas turned off, peco said gas valve was leaking, did no find any leak at the gas valve check outlet no detection, found two leaks at the union and gas cock small leaks quoted for repair customer, repair gas leaks And performed heat check up gas pressure ok 3.5 wc clean sensor burners ok and combustion test ok blower cap ok new air filter 16x20x1 cycle heater ok,
Performed heating maintenance, checked media air filter ok. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections. Started gas furnace, measured fuel pressures. Tested limit and safety switches. Performed combustion test and checked temperature rise.
Performed heating maintenance, replaced media filter. Cleaned burners and flame sensor, inspected heat exchanger. Started gas furnace, tested limit and safety, measured fuel pressures. Performed combustion test. Checked operation and temperature rise.
Performed heating maintenance, replaced standard air filter. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started gas furnace, measured fuel pressures, performed combustion test. Tested limit and safety switches. Checked operation and temperature rise.
Upon arrival water heater wasn’t working we disconnected old unit from power and gas shut off the water and cut out the water pipes. Installed 2 shut offs one on supply and return roughly 3 ft above water heater. Re connected gas supply and checked for leaks. None ran water heater til water reached temperature. No leaks. Unit was installed on bricks inside a metal pan. A water alarm was also installed for water protection inside pan next to pressure relief valve. Old water heater had lots of build up and would not drain. Set to a warmest temp was at 130 so we moved it down a little and told customer if it isn’t hot enough for him he can adjust and showed how.
Performed heating maintenance, replaced standard air filter. Cleaned burners and flame sensor, inspected heat exchanger, see rust in spots. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started gas furnace, tested limit and safety switches. Checked fuel pressures and performed combustion test. Checked operation and temperature rise.