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Overall Experience
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Chris and Alex performed the Quality Assurance Review of our recent HVAC installation. Their review was very thorough, and all of my concerns/questions were addressed to my satisfaction.
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Paul, Mike and Andy were courteous, respectful and efficient in the installation of our new HVAC system.
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Overall Experience
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Overall Experience
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Brian is very thorough and explains everything he has done.
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Luis was excellent in checking my air conditioner. He showed me the old filter and the new one he was putting in. He was careful of my floors by wearing booties over his shoes. Appreciate him adjusting the thermostat and fixing the times I want it to go on etc. Very pleased. Thank you
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My window was 8:00am to 10:00 am which with most other Co. that means ether 10:30am or we get a call there running late but with Lois the door bell rang at 8:01am. He was very professional and very polite. Explained everything he did to were I could understand what he was saying. I hope to see him again.
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Overall Experience
Quality
Price
Convenience
DiBiase team is organized and makes scheduling and rescheduling service appointments a breeze. They email a pic of the technician for peace of mind - nice touch. Techs are respectful and knowledgeable.
Overall Experience
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Price
Convenience
Performed Quality Assurance On Amana Gas Furnace/AC system. Reviewed Installation with Homeowner and corrected issues/concerns. Completed Checklist Form in System.
Performed heating maintenance, replaced standard air filter. Cleaned burners and flame sensor. Inspected heat exchanger. Blew out condensate trap. Checked voltage, amperage and electrical connections. Measured capacitor values. Started gas furnace, tested limit and safety switches. Measured fuel pressures. Performed combustion test. Checked operation and temperature rise
Performed heating maintenance, checked media filter. Serviced humidifier and started for heating season. Cleaned burners and flame sensor. Inspected heat exchanger. Checked voltage, amperage and electrical connections. Started gas furnace, thermostat said heat is on but no call. Rebooted thermostat. Set to heat same result. Replaced warranty thermostat. Set up thermostat. Cycled thru heat and cooling. Started gas furnace, measured fuel pressures. Performed combustion test. Checked operation and temperature rise
Performed gas heat check up check electrical low and high ok check filter ok clean sensor and burners gas pressures low and high ok combustion test cycle heater ok also service humidifier new pad and test HU ok
Performed precision heat tune up on trane 80% gas furnace. Replaced 16x20x1 airfilter. Checked all electrical conections and components. Checked gas pressure and performed combustion test. Serviced humidifier with #35 Aprilaire pad, and tested operation of humidifier. Trane gas furnace is working fine at time of service.
Performed precision heat tune up on Lennox 80% gas furnace. Replaced 20x25x1 air filter. Checked all electrical conections and components. Checked gas pressure and performed combustion test. Checked temperature rise. Lennox gas furnace is working fine at time of service.
Installed nerw 80 percent furnace with coil and ac unit. We installed new ez trap and condensate pump and wire both into r to break thermostat. New lineset and thermostat wire was installed for the outdoor unit. We ran vinyl to the discharge line for the pump both systems condensate into downstairs pump. Unit was brazed in with nitrogen and pressure tested for ten minutes triple evacuated and vacuumed down to 98 microns and held for 10 minutes Unit was charged and tested out ok. 14x25x1 filter installed hooked up back up. Reconnected plenum using flex collar and metal duct used furnace feet under return for support. Look at uv light consider re wiring.
Performed precision heat tune up on amana 80% gas furnace. Checked all electrical conections and components. Checked gas pressure. Performed combustion test. Checked flame sensor. Also checked temperature rise. Gas furnace is working fine at time of service.
Replaced zone board and zone dampers. Ran a/c and gas furnace. Both in heating and cooling mode dampers actuated correctly. System is working correctly again.
Performed heating maintenance, checked air filter, left new filter. Inspected heat exchanger, cleaned flame sensor and burners. Checked voltage, amperage and electrical connections. Started gas furnace, measured fuel pressures, performed combustion test. Checked operation and temperature rise. Christina complained that the basement is cold during the summer when running the air conditioner, checked basement damper, found opening and closing. Checked minimum position is closed. Ran heat checked blow by found very little air blow by.
Found 3 amp glass fuse blown on transformer powering zone board. Used an auto fuse and found that with both zone dampers disconnected from circuit, it was still blowing fuse. Found that when both zones were calling it wasn’t sending 24 v to zone dampers. One damper is 16x8 and one damper is 14x8. Found fuse only is blowing when a call from the thermostats to open the dampers. Issu is in the zone board. Recommended to Karen we replace entire zone package. Will get back to her tomorrow.
Installed compressor sound blanket and also made return duct hole bigger after repairs test system seems to help little on air noise inside, on compressor sound is much lower
Found unit off upon arrival, start ac on both thermostats, found outdoor fan motor not running compressor over heating, hose off compressor and fan motor, both running but fan motor is running at 1.5 amps rated at 1.4 compressor takes seconds to start, and also found contactors coil sticking quotes for repair emailed quote Refrigerant pressures look ok 200/75
Performed cooling maintenance, checked air filter ok, cleaned condensate drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Removed jumper from unit and tested operation. Checked noise again from system.