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Overall Experience
Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Luis is the man. He explained everything that could be problematic in the future and what needs to be done now.
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Quality
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Convenience
Curt from Dibiase HVAC fixed the issue with our thermostat and was very thorough, courteous, polite and friendly. Jennifer at Customer service was also very helpful and understanding on setting up our appointment as quickly as possible and keeping us up to date on the schedule with icy road conditions. Overall 5 STAR service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Found 50 gallon Natural Gas Atmospheric hot water heater with internal leak. Used wet vac to dry 10 gallons from floor and pan. Closed valve on cold side of tank. Homeowner agreed to plan membership and new water heater install. Collected half of balance for plan membership, dispatch fee and new Bradford White 50 gallon natural gas atmospheric hot water heater. Includes expansion tank, all piping, pan, and 9V water alarm. URGENT: Schedule Hot Water Heater Install for Monday. House has no hot water. Homeowner is aware the earliest we can do install is Monday.
Expansion tank that is installed on tank now is compromised. System pressures can exceed design limits. This estimate is for replacement of expansion tank. 10/21/21. Installed new st5 expansion tank, checked for leaks and checked water pressure. No leaks.
Performed Quality Assurance on Amana Gas Furnace/AC system. Reviewed installation with homeowner. Completed Checklist Form in the system. This install overall was good, but a couple issues were noted: Outdoor Unit was visibly not level, Lineset hole was not sealed, trash and a tub of screws were left behind that the homeowner found.
New Maintenance Plan 2021-2022 Heat tune up for 40K BTU single stage natural gas furnace. Checked filter. Cleaned flame sensor. Checked hot surface ignitor ohms. Set humidifier bypass damper to open, opened water valve, tested humidistat operation. Humidifier pad ok. Found high gas pressure, adjusted to 3.5†W.C. Performed combustion test. Passed. Checked temp rise Completed Gas Furnace Inspection Form Furnace is operating safely at design conditions at the time of this maintenance.
Heat Tune Up for 80K BTU furnace. Replaced filter. Checked temp rise. Checked static pressure. Performed combustion test. Visually inspected heat exchanger and burners. Performed combustion test. Checked wiring. Opened bypass on humidifier and set humidistat to 35%. Explained humidifier operation with homeowner. Inspected air scrubber cell. It is at 40% capacity. Strongly recommended replacement. Provided estimate for replacement cell. Furnace is operating well at the time of maintenance.
Performed heating maintenance, replaced air filter. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections, measured capacitor values. Started gas furnace, tested limit and safety switches. Measured fuel pressures and performed combustion test. Checked operation and temperature rise.
Performed Quality Assurance on Amana AC/Coil Install. Reviewed installation with homeowner. Completed checklist form in system. This Install did not pass the QA Inspection: Schrader Caps missing, Outdoor Unit not level, some trash around the outdoor unit.
Heat Tune Ups for 8 systems at rim rose clubhouse. Filters are replaced by maintenance staff. Checked hot surface ignitor ohms. Cleaned flame sensors. Visually inspected heat exchanger and burners. Performed combustion test on each furnace. Checked temp rises. Made estimate for duct modifications for control of rec are ducts and to use a lead from larger system to office. Unit 1 continues to have ignition problems as previously noted by us. John said he will keep an eye on it. Completed Gas Furnace Inspection form for all (8) Furnaces. Furnaces are working well at the time of maintenances with the exception of Unit 1 with ignition problems.
Heat Tune ups for (3) Furnaces. Filters were changed by maintenance staff. Cleaned all flame sensors. Visually inspected burners and heat exchangers. Checked gas pressures. Performed combustion and draft tests on each furnace. Checked hot surface ignitor ohms. Checked all electric motors and components. Checked temp rises. Completed (3) Gas Furnace inspection Forms. Furnaces are operating safely at design conditions at the time of this maintenance visit.
Performed heating maintenance, checked media filter ok. Checked voltage, amperage and electrical connections, measured capacitor values. Tested electric back up heaters. Started heat pump, calculated btu output. Tested defrost cycle. Checked operation and temperature rise across coil.
We replaced indoor coil yesterday, customer ran the ac unit and noticed water dripping from coil, found some frost/small layer of ice on indoor coil and around txv, outdoor unit cycling on and off, cleared coil and check refrigerant pressures 220/60 added 2 lbs of refrigerant to bring up pressures, ran unit for 20 minutes check super heat and sub cooling also supply and rerun air system is running ok, 6 degree sub cooling 16 super heat with supply temp 50 return air 68.
Pump down remaining refrigerant from Coil and disconnect and remove. Install a new Evaporator Coil and braze connections. Pressure test system and evacuate to below 500 Microns. Reconnect Coil Drain Piping. Add refrigerant charge to system using Subcooling/Superheat standards. Coil is covered under a Manufacturer's Parts Only Warranty until July 2022. If further leaks are found in the system we will assess the additional repairs needed. Removed old warranty coil. Installed a new amana coil On top existing furnace. Installed a new txv and brazed joints. Pressure tested and checked for leaks. Adapted drain as needed. Tested unit in cooling and charged unit as needed.
Removed old system and line set and hard pipe flu, removed old outdoor unit. Installed new gas furnace and ac coil, installed new outdoor unit and set it on a level pad. Readapted the plenum to the new unit and same with the return duct. Installed new gas to the gas line, installed new electrical box with switch and outlet. Installed new eztrap and condensation to the sump pump. Pressure tested the line set then set it on vacuum and the release the king valve. Installed new 3 inch intake and flu and ran it to the outdoor area. Tested out and went over install with the homeowner
Heat Tune Up for Weil McClain Ultra 105 Boiler. Inspected heat exchanger and ignition components. Verified thermostat operation. Measured temp rise between supply and return piping temperatures. Checked circulator amps and mechanical. Inspected for water leaks. Checked for gas leaks. Combustion test good. Completed Gas Boiler Tune Up Form. Heat tune Up for 80K BTU 95% natural gas furnace. Inspected heat exchanger and burners. Cleaned flame sensor. Checked gas pressure. Performed combustion test. Measured temp rise. Verified thermostat operation. Checked filter; Left 24x24x1 filter for homeowner. Checked all electric motors and components. Checked all field and manufacturer wiring. Completed Gas Furnace Inspection Form Both The Ultra Boiler and gas furnace are operating safely at design conditions at the time of this tune up. Found ST-5 failed expansion tank on domestic hot water piping. Provided estimate for replacement. Explained to landlord that if tank is not replaced High p
Heat Tune Up for 80k BTU propane furnace. Checked filter and drain. Checked all electric motors and components. Checked ignitor ohms. Cleaned flame sensor. Checked burners and heat exchanger. Measured temp rise. Checked thermostat operations. Combustion test: good. Completed Gas Furnace Inspection Form. Furnace is operating safely at design conditions at the time of this maintenance.