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great service, knowledgeable technicians, everyone is very pleasant
Both Kurt and Zac were professional and honest. Great customer experience.
The DiBiase crew did an excellent job on a very difficult installation.
I really like this company. They know what they are doing and do not try to sell you things you don't need. I have been calling them for the last 2 years to service my heater and air conditioner and wish I has found them sooner. It is easy to schedule a call and they send a text with a picture of the person that is coming to your door.
Technicians were fantastic. Very neat and professional. I would recommend them to everyone
I have used several different companies over the years and I think DiBiase is the best. The techs have a degree of knowledge that I have not seen before and they do not try to sell you stuff that you don't need.
Reclaimed and removed old equipment. Installed new Amana high efficiency gas furnace, evaporator coil and condenser. Reconnected supply drop. Fabricated new supply plenum and insulated. Installed txv. Ran new condensate line and tied into existing floor drain. Installed intake drain and reconnected intake and exhaust venting. Reconnected gas and leak checked. Installed new outlet and switch. Wired ez trap to break r circuit. Brazed in coil and condenser with nitrogen and pressure tested to 300, then evacuated down to 97 microns. Installed new whip and disconnect. Installed new condenser pad. Adjusted charge and gas pressures. Performed combustion test. System is operating at manufacture specifications.
Installation of a new 50 Gallon Bradford White Electric Water Heater. Installation requires shutting off main water supply and power to the existing Water Heater. We will drain down the Water Heater, disconnect, and remove. Install a new 50 Gallon Electric Water Heater elevated on bricks in an Auxiliary Drain Pan with Water Sensing Alarm. Adapt and reconnect Water Piping and Electrical. Set Thermostat temperatures and test water pressure.
After arriving found thermostat set on 70 degrees and thermostat reading 59 degrees room temp. Nothing was running. Checked the power switch at the top of the steps and found it to be off. Turned power switch on and checked the static pressure on second stage and found it to be 1.19 in heating mode. Asked homeowner how it has been since the fan speed was lowered at the last visit, she said it does hardly ever go into the second stage so they are ok with it at this time.
Found vent exahaust fitting not glued. Glued fitting and also used high temp silicone, no leaks. Noise is duct work expanding and contracting. Performed precision heat tune up on 2 York gas furnaces. Replaced both air filters with ones that homeowner provided. Checked all electrical conections and components. Cleaned flame sensors. Checked gas pressure and performed combustion test. Both gas furnaces are working fine at time of service.
Performed Quality Assurance on Amana Gas Furnace/AC System. Reviewed installation with homeowner. Completed checklist form in system.
Installed an amana gas furnace. Converted Furnace e to propane with a conversion kit and a low pressure switch kit. Adapted all duct work as needed. Reconnected return duct and added a new filter. Taped and sealed all duct work. Put a new amana coil on top of furnace. Installed a new ez trap and a new pump . Ran vinyl tubing over to discharge pipe. Removed old humidifier and patched all duct. Ran new copper lines from indoor coil to new amana outdoor ac system. Brazed and leak checked with 300 psi of nitrogen and spray bubbles. Installed a new plastic pad for the ac unit with stone underneath. Put a new disconnect box and whip to the unit. Drilled out 2x 2â€ pvc flue piping to outside for combustion . Caulked and sealed all penetrations out of house . Ran new electrical wiring for high voltage. Added 2 outlets and a switch in a new box. Installed a new t4 thermostat. Walked threw with customer and tested unit.
Found furnace off on high limit error code. Got homeowner to put thermostat on fan on , had 24 volts between c and g. And 24 volts on molex plug at module but variable speed motor is not running. Homeowner has a leak at the indoor coil also, recommended beacause of the price of both repairs to go with the replacement of entire system. Called office and set up appointment with bill. Homeowner to let us know his which option he will go with. Part is a few days out if he goes with repair.
Service call that the Oil Furnace was not running. Found Primary Control out on Lockout. Reset the Controller and tested system. Found Burners running but locking out due to no ignition. Bled oil line to test flow and found Air in Oil Lines. Removed Oil Filter and Pump Strainer. Checked Oil Nozzle and electrode positioning. Put system back in operation and bled lines of Air. Cycled system and monitored to insure it was lighting. Even with system running, small amounts of Air are present in the Oil Line. If system goes out on Lockout agin due to Air being in the Line, we will need to install a Tiger Loop system which will help bleed the Air out. System is a single pipe system and is running above the Tank along the Ductwork/Ceiling. This could be causing the Air Pockets to form in Oil Line.
Return visit to installed new burners under warranty during same visit performed propane gas heater check up, check electrical low and high ok filter ok test humidifier ok customer takes care of humidifier, clean sensor and check gas pressures low and high ok performed combustion test ok cycle furnace check split furnace comes on with no issues
Intermittent problems with the propane gas heater, found thermostat satisfied upon arrival, check and test operation noticed heater would start on at no issues reset unit and cycle unit gas valve would open and propane would flow but no ignition after 3 retries heater locked on many retires, inspect burners and noticed end fine and carry over is very rusted excessive rust not letting gas carry over to burners, we will replace burners at no charge under warranty parts/labor under two year warranty
Performed heat pump check up, check electrical low and high ok check filter ok test 10 kw back up ok check temps splits ok check outdoor unit 410 pressures cycle unit test defrost ok capacitor and contactor ok
Performed Precision Heating Tune Up on Trane Heat Pump system. Replaced High Efficiency 213 Air Filter. Inspection of the Air Handler showed growth forming inside the Air Handler. Would recommend installing an Reme Air Purifier. Inspected Electrical Components on Indoor and Outdoor Units. Tested operation of system in Heat Pump mode and measured refrigerant charge. Tested system in Auxiliary Heat Mode and measured Amp Draw on Heating Kit Elements. System is operating to standards at this time.
When I arrived got homeowner to turn up thermostat several degrees to get furnace to go up into second stage. After furnace went up into second stage, could hear whistling noise. Found one seam on top of 1â€ filter rack that could be sealed a little more. So added tape and silicone around joints at bottom of return drop and turned on furnace again. After furnace went up into second stage still had whistling noise. Then adjusted second stage heating dip switchâ€™s to drop blower speed to lowest setting for second stage heating. This did decrease the whistling sound significantly. Also checked temp rise was 45 degrees after making changes. Homeowner will letâ€™s us know if they are satisfied or want to go a step further.
Performed heating maintenance, checked media filter. Cleaned burners and flame sensor, inspected heat exchanger. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections. Started gas furnace, measured fuel pressures. Tested limit and safety switches. Performed combustion test. Checked operation and temperature rise.
Performed peco check, checked media air filter. Checked voltage, amperage and electrical connections, measured capacitor values. Tested electric back up heaters. Started heat pump, tested defrost cycle. Measured btu output. Measured BTU output, getting 23328 at 27 degrees. Checked operation and temperature rise across coil.