I have a yearly service contract. The twice yearly visits I receive have been very thorough. The technician is very professional and friendly. I am very happy with the work I receive and the price I pay
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Jacob was diligent and conscientious during the visit. Friendly and answered all questions.
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Clay seemed very knowledgeable about how AC systems work. He answered all of my questions.
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Wish they would come closer to the beginning of the scheduled time window instead of the end. Otherwise no complaints.
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Excellent service, extremely nice guy who took care of issues.
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Fantastic service.
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Have used PS and maintained a service contract to anticipate any pending problem, Chris did just that....was kind, thoughtful, the Perfect Service you should expect and appreciate every time.
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We were charged a surcharge for gas on a prepaid check up on our system we had them install. We are regular customer with a maintenance contract which should have not been subject to the gas charge. Gas has gone up for everyone.
Response from Perfect Service Heating & Air:
Thank you for your feedback. Unfortunately, the gas surcharge is something we have to add to every call due to gas increases. We feel a surcharge that can be dropped once fuel prices fall is better than increasing service agreement prices by $50.
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Tech arrived on time, courteous, professional. Did work in a timely manner.
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We have always been very pleased with our service from Perfect Service. Professional from beginning to end!
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Chace W. provided excellent service from beginning to end. He used Covid protocol during the visit.
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Did an AC maintenance tune-up in Mountain Brook Al on a 1-year Heil unit. Check air filter, thermostat, and freon levels.
Did an A/C maintenance check-up on an 8-year unit in Birmingham Al. Adjust blower components.
Came out on a service call, no A/C, on a 20-year York unit in Birmingham Al. The capacitor was replaced.
Did an AC maintenance tune-up in Birmingham Al on an 8-year Lennox unit. Check all electrical connections.
Did an AC maintenance check-up in Vestavia Hills Al on a 9-year Trane unit. Lubricate all necessary moving parts.
Did an AC maintenance check-up in Birmingham Al on a 2-year Ruud unit. Check thermostat, air filter, and freon levels.
Did an AC maintenance tune-up on a 5-year Lennox unit in Irondale Al. Check compressor delay safety controls.
Did an AC maintenance tune-up on a 7-year Ruud unit in Birmingham Al. Clean and check Voltage and amperage on motors.
Came out to Birmingham Al and did an AC maintenance check-up on a 7-year Ruud unit. Check voltage and amperage on the unit.
Did an AC maintenance tune-up in Birmingham Al on a 9-year Trane unit. Clean and check condenser coil.
Did an AC maintenance tune-up in Birmingham Al on a 15-year York unit. Lubricate all necessary moving parts.
Came out on a service call on a Heil unit, there was no Air. Check air filter, thermostat, and freon levels. The freon was low.
Did an AC maintenance tune-up on a 6-year Heil unit in Birmingham Al. Adjust blower components.
Did an AC maintenance check-up in Birmingham Al on a 5-year Lennox unit. Clean and check condenser coil.
Came out on a service call, no air. Installed a 4T HP FURNACE AND COIL. 12Y PNL. Check all electrical connections.
