Demark D does great work and has great customer service skills
Overall Experience
Quality
Price
Convenience
My technician Seth was very kind and respectful. He was very informative by letting me know everything that he was going to do and explain in detail the results of what he saw. He did offer the maintenance package to me as well explaining what that would cover if I chose to sign up. He was a very personable young man, and we had a great conversation. I would be more than happy to have him as my technician if the need arises again.
Overall Experience
Quality
Price
Convenience
Anthony is an excellent person and is very good at checking out the furance and air conditioner and is very poliet and honest
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Colby was on time and so nice. He did an excellent job of showing me pictures of what he did to my unit. He even helped me put a screen on one of my windows. The screen had recently fallen off. I give him an A+ rating!
Overall Experience
Quality
Price
Convenience
5 ⭐ he was great at what he does very professional was on time and kind.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tyler did a great job. He arrived at the beginning of the appointment window. He was considerate, taking the time to check to make sure that he parked in a location that would not inconvenience anyone in the household. He was extremely efficient, getting right to work after being shown where everything was located. The insulation in the attic was overflowing and fell down all over the hallway and Tyler made sure to grab his shop vac and leave everything pristine. After completing the service, he updated me on his findings and explained the future service options available to me. During the entire process, he was friendly and professional. 10 out of 10 service. Would definitely recommend Tyler to friends and family!
Overall Experience
Quality
Price
Convenience
I wasn't able to navigate the survey, but I do want to post my reaction to Bo Jordon's performance of checking my heating system. Firstly, he was on time. That was a great way to start, and he was so eager to explain what he would be doing after we chatted for a time. He was good about putting on his booties over his shoes before he took just a few steps into the house. He got right to work and was through in the time he had predicted. He was very careful to turn off all the lights and close all the doors he had to pass through. He was very polite and even asked if he could help me with anything. He explained his findings and answered any questions I had. It was a joy to have such a nice fellow servicing my unit. I felt very confident of his skills. I look forward to seeing him again.
Overall Experience
Quality
Price
Convenience
Seth was awesome… work was done perfectly and we discussed future projects. Felt like I was discussing with a friend not a technician. Highly recommend!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jacob is an outstanding technician. He serviced my unit and answered every single question. He is very knowledgeable and knows his craft. I was very impressed with his professionalism. A tremendous asset to your company!
Overall Experience
Quality
Price
Convenience
Trey was very efficient and checked everything. Very polite. I would use him anytime. Thank you.
Overall Experience
Quality
Price
Convenience
TJ arrived on time, after calling me before he arrived. He us a very personable and friendly young man. He went to work and completed his inspection. He did a good job cleaning up after he finished. At the end, he explained whatever had done and asked what temperature I wanted my thermostat on. I couldn't have asked forva better technician.
Overall Experience
Quality
Price
Convenience