We were called beforehand to schedule the service checkup. Trey arrived on time and was courteous and friendly. He inspected and cleaned the equipment and explained all he was doing. Everything went well.
Response from Perfect Service Heating & Air:
We are so grateful for your 5-star review.
Response from Perfect Service Heating & Air:
We are so glad your service met your expectations! Thanks for the great review.
Our service person was Michael. Professional, great personality and very helpful. I had questions about the thermostat that was installed at the fall cleaning. He investigated the item and answered every question we had. As always great service.
Great Customer Service! Very professional and proficient.
Skylar, was wonderful. His worked was very diligent and thorough.
Seth is extremely knowledgeable and took the time to thoroughly explain everything to us. Thanks, Seth!
I'm glad to have the service done twice a year to keep my units in good working order. It was performed in a timely manner and now we are good until spring. I do get tired of the sales tactics from some of the techs to buy additional, very expensive add-ons or additional services. Don't pressure me, just present the facts and let's let it go at that. I will let you know if I can afford it or want it.
He arrived on time, was very polish and professional. He explained any problems and about a service plan to save money on future work.
I have used Perfect Service for all our HVAC needs for many years ... Over the years we have replaced both our units for both the upstairs and downstairs ... Work technicians are knowledgeable and professional ... Prices for service and equipment is reasonable ...
Let me start by saying Perfect Service and Heating has always provided excellent customer service for us. Jacob R. was our service technician and wow was he amazing. He went above and beyond and throughly explained every procedure step by step. We really appreciate him and his wonderful customer service. I would highly recommend Perfect Service and Heating. Thank you all.
There is no cool air from the AC after a power outage. Reset the breaker and the air conditioner is now working properly. There is no damage to the unit and no parts need to be replaced at this time.