Jake F. was amazing, as he always is. He makes sure our units are running properly and walks us through what he completed. We are thankful that he is our tech that comes out.
Highly Recommend
Response from Perfect Service Heating & Air:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Very professional.
Response from Perfect Service Heating & Air:
Thank you so much for taking the time to leave us this amazing review!
We were called beforehand to schedule the service checkup. Trey arrived on time and was courteous and friendly. He inspected and cleaned the equipment and explained all he was doing. Everything went well.
Response from Perfect Service Heating & Air:
We are so grateful for your 5-star review.
Response from Perfect Service Heating & Air:
We are so glad your service met your expectations! Thanks for the great review.
Our service person was Michael. Professional, great personality and very helpful. I had questions about the thermostat that was installed at the fall cleaning. He investigated the item and answered every question we had. As always great service.
Great Customer Service! Very professional and proficient.
Skylar, was wonderful. His worked was very diligent and thorough.
Seth is extremely knowledgeable and took the time to thoroughly explain everything to us. Thanks, Seth!
I'm glad to have the service done twice a year to keep my units in good working order. It was performed in a timely manner and now we are good until spring. I do get tired of the sales tactics from some of the techs to buy additional, very expensive add-ons or additional services. Don't pressure me, just present the facts and let's let it go at that. I will let you know if I can afford it or want it.
We responded to a service call for an AC system that wasn’t cooling properly. Upon inspection, we found that the refrigerant levels were low, causing the system to lose its cooling efficiency. After checking for leaks, we recharged the system to the manufacturer’s specifications. Additionally, the condenser coils were dirty, so we performed a thorough cleaning to improve airflow. After completing the necessary repairs and maintenance, the AC unit was back to providing efficient cooling throughout the home.