Upon arrival customer told me the Rheem unit in the laundry room was blowing out warm air. Customer lost power and all that and nest thermostat rebooted. Had to switch the heat pump mode from O wire to the B wire and unit is cooling. Restore AC to home.
Upon arrival customer told me the AC was not working. Thermostat had batteries in it so it did not go blank. Mention the customer thermostat does not need batteries because if it flipped to safety it would shut off and she would know there’s an issue. So I pulled batteries out. Went into the attic and found emergency pan full of water that tripped the float In the pan. The primary does not have a float on it for safety. Recommend installing one. You shop vac and water to clear out drain with solvent. also cleared emergency pan with vinyl tubing. Recommend to customer to have a maintenance program that will include clear out the drain and check in all components and customer denied. Customer does not have an email that she would like to give us so please send customer hard copy of invoice. Thank you for choosing total air
Arrived at customers house for system inspection. On arrival customer showed us to air handler unit. Open air handler unit and saw some bio growth. Customer was equipped with an economy UV light that was passed to change date. Brought this to customers. Attention and customer decided to change out bulb. Change bulb in unit is now functional. Checked under evaporator coil and under evaporator coil is clean. No water was in overflow reservoir. Unit was producing proper delta. T. Next went outside to condenser. Condenser is not currently equipped with a surge protector. Pointing this out to customer and suggested they get one. Opened electric cabinet and all wiring was secured. Tested electric components. Contact her sending proper voltage. Capacitor was below acceptable range. Show to customer and suggested he changed. Customer agreed. Changed out capacitor with turbo 200. Started up unit and unit started fine. Vacuumed out condensate line and heard good. Vacuum at air handler unit. G
Performed preventative maintenance tune up. (2) system. Checked blower motor operation and inspected evaporator coil condition. Checked safety float switch and inspected drain line. Cleaned vacuumed drain pan and drain line. Flushed drain line with water and primed drain. Checked thermostat calibration and filter location. Customer will replace filters. Removed debris from condenser coil and Cleaned and rinse condenser coil and compressor deck. Checked refrigerant levels and check test start up components. Located bad capacitor in condenser unit, suggest to be replaced, customer has approved for capacitor replacement. Checked attic insulation and ductwork connections. Recommend to have all ductwork connections sealed and mastic to keep ductwork sealed properly and no leaks. Highly recommended new turbo capacitor on outside condenser unit. Highly recommend new attic insulation to help reduce electrical bills and keep unit cooling properly. Suggest new safety surge protector on outside c
3 Ton Unit not cooling to temp/very humid. Constant running. Customer concerned about unit not cooling well and fan always running. Checked thermostat calibration and filter location. The thermostat had the fan set on (fan on). Set thermostat settings to automatically turn off and on the blower motor. Located clogged dirty filter in place. Customer has replaced filter. Checked blower motor operation and checked refrigerant pressure in condenser unit. Unit is cooling well and heating properly. The filter was causing cooling issues. Suggest new Taps membership.
Removed and replaced badly rusted and leaking filter line dryer. Vaccuumed system down. Refilled with factory refrigerant charge of 8 lbs. Let system run to insure proper operation. System cooling normally again. 22 degree split temp. Drain line has some growth in it. I am recommending chemical treatment to renew the pipe and prevent clogging. I am also recommending a surge protector for the out door units. System cooling well at this time.
By pass control board till. Located weak capacitor in condenser unit Replace 40 +5 mf run/start capacitor Manufacturing control board is Available No ETA on control board. Changed outboard and unit now running fine. Checked in with customer and customer is happy. Collected payment and signatures and left.
Called out today due to no cooling again. We were out recently and added a few pounds of refrigerant. Due to us not explaining or offering to perform a leak search… I recharged the system today at no cost. Client is fully aware that the refrigeration system is a closed loop. You should never need to add refrigerant. When you have to add that means we’re leaking at some point. Gave options for sealant and dye/sniffer search. We will be back next Tuesday to perform a leak search. Client is aware of the age and potential cost of fixing this leak. He will most likely be leaning towards replacement when we pinpoint leak. Both systems are the same age and he was wondering if we replaced both if we could come down on price. System is now cooling and will hopefully last until Tuesday when we return. Thank you for always choosing Total Air!
Upon arrival customer told me AC was not working properly. Indoor air handler was running. Outdoor unit was going on and off on and off. Found the circuitboard on the condenser. Please call Spyhouse to get availability on circuit board and 40/5 capacitor. Call Carolyn which is the mom that will meet us at daughters home
Arrived at customer's house for system not cooling efficiently. On arrival customer showed me to air handler unit. System was running. Went out to condenser and system was running. Hooked up my gauges and pressures and readings were showing low freon. Pointed out to customer and suggested we add freon. Customer agreed. Added 3 pounds and system now looking fine. Suggested customer sign up with tap plans so we could build a history on both units. Customer agreed. Signed up for plan. Collected payment and signatures and left. Customer happy.
Complete evaporator pull and clean. Remove evaporator coil from air handler. Wash coil off with water, apply cleaning products to the coil and rinse one final time. I gave the coil 15 minutes to dry in the sun before re installing. Re install coil in to place. Pressure test system with nitrogen to ensure no leaks. Vacuum the line set down to 500 microns to ensure no moisture or non condensable material left in the line set. Cycle and inspect equipment. Unit is operational.
Bad capacitor preventing compressor startup. Repair covered with parts and labor warranty. System cooling properly again.
Performed routine maintenance on 3 complete split systems checked amps volts pressures coils caps motors temps drain lines etc. The 2017 Goodman upstairs system is operating to manufacture specs at this time. The two downstairs (2005,2006) Gibson condensers are starting to show there age both have weak capacitors (35/5,45/5uf). The 2.5 ton has a Contactor about to pit. Recommend Repairs to prevent future breakdowns or system replacement
Performed complete tune up on split system. Checked all electrical components and inspected pressures and changed filter and cleared drain line. Recommended replacing disconnect and customer already has electrician coming out to replace. Customer renewed membership. Left system in good working order.
Uppon my arrival I found the water had come up over our drain lines outside. The condenser sits about 5 ft off the ground and water never got that high. I cleared both drains and turned on both heads and cycled the system. Upstairs blower wheel is dirty and needs to be cleaned. I also recommend that we clean the blower and maybe install the UV strip to keep it clean. I put together an estimate ffg or the customer to make a decision. I entered the equipment information to service titan and left the systems in proper working condition. Office please call the customer to find out when we can come clean the blower assembly and if they want to sighn up for maintenance. They have two other systems here as well.