Inspected the cleanliness, and condition of the ducts. The equipment is new and will be maintained by another company that does not offer duct cleaning. There are a couple of spots in the ductwork that needs repairs, ducts need to be hung properly, and the system does not have a fresh air control on the fresh air duct. Customer approved the level 2 duct cleaning estimate. A 500.00 deposit was collected. Customer stated he will address the other issues himself. Scheduled for April 30th 8am to 10am arrival time.