Every tech you send out seems to find their own items as though the prior tech didn't notice. This time, tech did not have the right size filters with him and had to improvise.
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Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Madison did a thorough job today. Really appreciated that he refrained from a lot of upselling!
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Convenience
Jorge was his pleasant self today, serviced the second unit that was missed last time and did not try to sell me too muchQ
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It is not clear to us that the service we signed up for is only for one of our units.
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George did a good job assessing the problem and installing the new part. Part was exceptionally expensive for such a small device.
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Convenience
I performed heating maintenance today on two 90% Lennox furnaces. All electrical components and safety switches tested in range including the blower and inducer motors. Both furnaces are missing roof caps on the combustion vents. The unit in the garage had ran water accumulating in the furnace housing. I removed all excess water and drained the lines. We discussed the benefits of surge protection on these furnaces. No other issues were found. I will be forwarding digital copies of my report as well as pricing for vent caps to the email provided. We appreciate you being a Cool Air Solutions customer! -Ryan Amat
I performed heating maintenance today on two 90% Lennox furnaces. All electrical components and safety switches tested in range including the blower and inducer motors. Both furnaces are missing roof caps on the combustion vents. The unit in the garage had ran water accumulating in the furnace housing. I removed all excess water and drained the lines. We discussed the benefits of surge protection on these furnaces. No other issues were found. I will be forwarding digital copies of my report as well as pricing for vent caps to the email provided. We appreciate you being a Cool Air Solutions customer! -Ryan Amat
Heating maintenance on Lennox air handler
Performed AC maintenance and completed 20 points inspection
When I arrived at home , I was told thermostat wouldn’t reach desired temperature. I set thermostat to cooling first and started diagnostic. I had power to air handler and thermostat communicating to air handler. I first checked motherboard for faulty error codes at air handler. Didn’t have any but the air handler was working efficiently. I quickly realized that the outdoor unit wasn’t on. I opened up the breaker panel and saw a tripped outdoor unit breaker. I turned breaker back on and went up to roof to service unit. I got two different error codes from outdoor system. I called tech support for assistance on how to resolve error codes. I had to check voltage at wires and check power at molex plugs. I replaced air filter because old one was caked with dirt and debris. This caused a restriction on whole system providing error codes. I reset the motherboard and reset the motherboard at the garage condenser head. Ran system in heating next to assure system is operational in both mo
Upon arrival performed maintenance on 2 Lennox heaters. Ducting is extremely undersized for systems. There are 2 ducts that go into a chase that is made of 2x4s and drywall. There is not a duct that falls down that chase to connect to a metal can . Both inducer draft motors are running extremely High in amperage’s. Circuit boards seem to be in good condtion. There is a lot of dirt and debree inside of systems, but client changed filters every year, advised we need to swap at least every 3 months due to these standard filters only doing 20 % of filtering. Only replaced 1 filter. Did not have 3 of the filters. The ducting system has no seals. Systems are operational. Closed everything back up. Reset & tested .
Upon arrival performed maintenance on 2 Lennox heaters. Ducting is extremely undersized for systems. There are 2 ducts that go into a chase that is made of 2x4s and drywall. There is not a duct that falls down that chase to connect to a metal can . Both inducer draft motors are running extremely High in amperage’s. Circuit boards seem to be in good condtion. There is a lot of dirt and debree inside of systems, but client changed filters every year, advised we need to swap at least every 3 months due to these standard filters only doing 20 % of filtering. Only replaced 1 filter. Did not have 3 of the filters. The ducting system has no seals. Systems are operational. Closed everything back up. Reset & tested .
Upon arrival performed maintenance on 2 Lennox heaters. Ducting is extremely undersized for systems. There are 2 ducts that go into a chase that is made of 2x4s and drywall. There is not a duct that falls down that chase to connect to a metal can . Both inducer draft motors are running extremely High in amperage’s. Circuit boards seem to be in good condtion. There is a lot of dirt and debree inside of systems, but client changed filters every year, advised we need to swap at least every 3 months due to these standard filters only doing 20 % of filtering. Only replaced 1 filter. Did not have 3 of the filters. The ducting system has no seals. Systems are operational. Closed everything back up. Reset & tested .
Upon arrival performed maintenance on 2 Lennox heaters. Ducting is extremely undersized for systems. There are 2 ducts that go into a chase that is made of 2x4s and drywall. There is not a duct that falls down that chase to connect to a metal can . Both inducer draft motors are running extremely High in amperage’s. Circuit boards seem to be in good condtion. There is a lot of dirt and debree inside of systems, but client changed filters every year, advised we need to swap at least every 3 months due to these standard filters only doing 20 % of filtering. Only replaced 1 filter. Did not have 3 of the filters. The ducting system has no seals. Systems are operational. Closed everything back up. Reset & tested .
Performed heating maintenance on 2 year old Lennox air handler. Return grate is clean. Cleaned condensate drain P trap and flushed with water. Removed large amount of sawdust from unit and surrounding area. Tested electrical draw of blower and electrical heat strips. Inspected blower compartment, blower wheel is clean and balanced. Temperature rise is normal. Noticed that the unit only has two 12†returns which give it 1000 cfm of return, this is a 5 ton unit and should have 2000 cfm of airflow, because of this the static pressure was high. Surge protection was recommended for the air handler. Upon departure system is operational.
Upon arrival system was operational. Client informed me that he reset the breaker and the unit came on. Changed out the filter and did a preventive drain flush. Unit is operational upon departure.
Upon arrival performed refrigerant diagnostic. System was low on charge. Advised to look for leak, actual home owner doesn’t wNt to, said charge it so tenants can have cool air. They have to recharge every single year. System is charged with 6 lbs of refrigerant.
Upon arrival performed refrigerant diagnostic. System was low on charge. Advised to look for leak, actual home owner doesn’t wNt to, said charge it so tenants can have cool air. They have to recharge every single year. System is charged with 6 lbs of refrigerant.
Upon arrival performed refrigerant diagnostic. System was low on charge. Advised to look for leak, actual home owner doesn’t wNt to, said charge it so tenants can have cool air. They have to recharge every single year. System is charged with 6 lbs of refrigerant.
Upon arrival performed refrigerant diagnostic. System was low on charge. Advised to look for leak, actual home owner doesn’t wNt to, said charge it so tenants can have cool air. They have to recharge every single year. System is charged with 6 lbs of refrigerant.