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I was very impressed with Shawn Rudolph. He was extremely polite, considerate, and a very thorough technician. We enjoyed having him around! I can rarely say that about anyone!🤣
This was the second time Luis was sent out to assist us. Separate issues each time. Both times he did an excellent job and quickly got us back up and running. Very knowledgeable and professional.
Again, another wonderful visit from your company.
Brian was professional and did an excellent job.
All went well! On time and courteous.
We received great service on our air-conditioned by an experienced professional. We were notified by the serviceman that he was on his way, and we even received a photo of him on my phone, so we knew who to expect. He did a great job.
Fast and great service! Arrived right away and resolved issue without hesitation!
He was extremely thorough and was very polite. He is neat with his work
Luis was on time, very professional and knowledgeable. He explained everything clearly and answered all my questions. I definitely would recommend Dibiase for both the front office service and response (they got a technician out within one day) as well the professionalism and knowledge of the technician Luis.
No ac, found thermostat off upon arrival, set thermostat to call for ac and check indoor blower, blower does not come on, check wiring and found low voltage goin outside is not connected to indoor board, control board wiring is also not correct, condensation pump safety is not wired in, door switch is bypassed. Furnace was replaced this winter by home warranty company customer approved repairs after repairing wiring check operation ok ac, check supply and return air 74/52 unit is from 2005 uses Freon r22 would recommend replacement of air conditioning unit. Wiring repair on Low voltage side, noticed humidifier is not connected to furnace. It was never reattached to newer furnace. Customer will replace filter, did not check outdoor unit refrigerant pressures, there is Poison ivy around unit informed customer that he needs to take care of that, so we can check pressures and electrical, also provided an estimate to Reattach humidifier and onto furnace as well as drain for the humidifie
Replacement of filter Perform AC inspection check electrical low and high voltage connections and components replaced high-efficiency filter flush drain line test condensation pump add tabs to the pump check supply and return air temperatures checked outdoor unit refrigerant pressures capacitor and electrical connections ok cycle heat pump ok. Emailed proposal to install air purifier
Plan member AC maintenance; 4 Ton Trane system: Filter ok. Checked temperature split. Checked static pressure/zoning bypass. Checked wiring, controls, electric motors and components. Checked condition of both coils. Checked drain and condensate pump. Checked refrigerant pressures and diagnostics. Air conditioner is operating well at the time of this maintenance.
Performed Quality Assurance on Mobile Home Hybrid system. Ran system in each mode and measured temperature deltas. Lowered the Blower speed for Cooling for a 2-ton system, and increased the Furnace Blower Speed for the Emergency Heat. Checked all programming and set points on thermostat. Reviewed the entire install with homeowner and answered all of her questions. She wants to sign up for the HP/GF Service Plan at the Six Month Inspection. I gave her the $189 pricing, and also talked to her about the $15.75 Monthly charge for the service plan. She would also like a hard copy of all of her paperwork mailed to her in addition to emailing it to her when it is completed.
Arrived to do AC maintenance. Checked thermostat for operation, checked filter, changed last time we were out on 4/22/22, checked blower motor amp draw, tightened all electrical connections, checked temperature split. Went outside and checked compressor amp draw, condenser fan motor amp draw, checked dual capacitor and refrigerant pressures. System is working correctly at this time.
Installed new Maytag furnace and amana heat pump. Installed new ICP coil. Installed new 3/8 lineset, pressure tested past 300 psi and evacuated below 500 microns. Adapted to existing intake and exhaust, also resealed roof jack. Installed new prestige kit with outdoor sensor, EIM and thermostat. Installed new condensate line to sump pump. Installed new outdoor unit on leveled stone and pad. Installed new disconnect and whip. Adapted to existing gas line and bubble tested. Made all necessary high and low voltage connections. Tested system in heating, cooling, and emergency heat. Install went over with customer and work area cleaned.
Found misaligned electrodes on Beckett NX burner also partially clogged .50 70A nozzle. Replaced nozzle. Realigned electrodes. Tested oil burner; bled oil lines. Tested operation: Combustion Test: Good, Smoke Test: Good, Draft -.04â€ Good. Emailed Estimate for Oil Heat/Air Conditioning Plan Membership Oil Furnace is operating well at the time of this service.
Changed settings on system, was only set to move 350cfm/ton, adjusted to 400cfm/ton, took heat out of comfort setting increasing low stage airflow by 18% and high stage by 10%, checked temperature rise in both heating and cooling in ac had a 22 degree split and heating a 35 degree rise. System is working correctly at this time.
Arrived to do ac maintenance, checked thermostat for operation, checked temperature split, checked filter, checked all electrical connections and secured all electrical connections, checked compressor amp draw, checked condenser fan motor amp draw, checked refrigerant pressures. System is working correctly at this time.
Performed precision a/c tune up on Rheem a/c system. Replaced 16x20x1 air filter. Checked all electrical conections and components. Installed ez trap in attic and tested a/c drain. Checked temperature split at air handler. Tested outdoor capacitor. Checked refrigerant pressures and temperatures. Found high head pressure due to very dirty outdoor coil. Recommend cleaning outdoor coil. Washed off outdoor coil and re-checked refrigerant pressures are now ok. A/c system is working fine at time of service.
AC Tune Up for 3.5 ton A Ana AC system. Replaced 20x25x1 filter. Checked drain, ez trap and pump. Measured temperature split. Measured static pressure. Checked all wiring, controls, electric motors and components. Checked refrigerant data/diagnostics. AC system operating well at the time of this maintenance. Discussed Oil Heat Plan membership with homeowner, encouraged. Will contact office when heâ€™s made a decision and had time to look over details of membership.
Performed precision a/c tune up on American standard heat pump system. Aprilaire 313 is ok ( homeowner recently replaced). Checked all electrical conections and components. Found weak 15 mfd capacitor, replaced and tested. Blew out condensate drain. Tested outdoor capacitor. Checked temperature split at indoor unit. Checked refrigerant pressures and temperatures at indoor and outdoor units. Heat pump system is working fine at time of service.
Removed blower guard from furnace, check operation ok cycle system couple times ok management will follow up with customer as soon manufacture come out with new solution.
Performed Quality Assurance on Amana Gas Furnace install. Completed checklist form in system. Reviewed installation with homeowner. Found gas leak on piping and repaired. Rechecked all gas fittings. Cleaned up wiring inside furnace and extended the wires due to pulling on the plug and not being secure in the terminals. Installed a new LP Low Pressure Switch. Tested system and performed Combustion testing and measured gas pressures. Tested Humidifier and condensation pump. This install did not pass the QA: Gas Leak, Wiring sloppy in furnace, and vent pipes crooked.
Checked no heat complaint, found thermostat set to heat and calling for heat. Found outdoor unit locked out on high pressure. Reset lockout, checked for high pressure lockout. Checked btu output, found low btu output at 41 degrees. Found the area between filter and coil has a large space that the air is not going thru the coil. Will need to patch area. Need to make sure we have the correct coil. Need better weather to check unit when done. ADP coil model jg88660D2458b2701ap serial 7121D10391