Have any feedback for us? We'd love to hear it! Call us at (610) 595-9072 and let us know how we are doing.
My heat pump system failed to operate on a Sunday. I phoned DiBiase, the tech arrived within a short time,found the problem and fixed it. I greatly appreciate the prompt service
Brian was very friendly,effeciant and knowledeable.
Kurt and his assistant showed up on time, and worked very fast to do the job as quoted to me. Is nice to have my heat back! Thanks Kurt!
Kurt and his assistant (Andy?) came to my house to troubleshoot our baseboard hotwater heating system. It's an old system, and overly complicated with four heating zones and extra plumbing a pipe-happy plumber must have installed, and was far from being straightforward. Both the guys worked and worked and worked, for close to 3 hrs, doing various things to pinpoint the issue. Think we got it figured out...thanks guys for your dedication and hard work!
Every encounter we have had with DiBiase has been a great experience. From Luis (tech who checked our old system) to Joe (owner) to the install team of Paul, Zach, and Luke, we have been very pleased with everyone and the services they provide. We are very happy brand new customers!
It is refreshing to have a service technician come to your house and know exactly what to do. Also, he was observing the proper CDC guidelines. We all felt very safe.
Performed two oil tune ups, for first and second floor, check electrical low and high, cleaned heat exchanger and flue pipe, replaced nozzle pump strainer and oil filter, found electrodes tips in bad shape no sharpness, and also blower caps reading below rating, quoted for repairs customer ok repairs, replace electrodes for both burners, and both blower caps, performed smoke and combustion test check draft ok check temp rise, temp rise is 80 degrees, cycle both furnaces units are from 1999 would recommend replacing both oil furnaces
Performed heating maintenance, replaced media filter, serviced humidifier. Cleaned and replaced water panel. Started humidifier and checked operation. Cleaned burners and flame sensor, inspected heat exchanger. Blew out condensate trap. Checked voltage, amperage and electrical connections. Started gas furnace, tested limit and safety switches. Performed combustion test. Measured fuel pressures. Checked operation and temperature rise.
Service call that the Heat Pump was not working. Customer informed me that he had a power outage this morning and the system was not working after the power came back on. Upon arrival found Trane Heat Pump system with Trane Thermostat. System was calling for heat but no voltage for heat was present at the air handler. Checked settings on thermostat and found system had reverted back to default settings and thermostat was setup for a gas furnace system. Reprogrammed and tested system. Due to those thermostats having an internal power capacitor to save memory which goes bad, recommended installing a new Thermostat to prevent any further issues since area is prone to power outages. Installed a Honeywell T6 Pro Thermostat for Heat Pump Application. Programmed thermostat and put system into operation. Tested operation of Heat Pump and Auxiliary Heat. Reviewed thermostat operation with homeowner upon completion.
Performed heating maintenance, checked media air filter ok. Tested electric back up heaters. Checked voltage, amperage and electrical connections, measured capacitor values. Started heat pump, calculated btu output. Tested defrost cycle. Checked operation and temperature rise across coil.
Performed precision oil tune up on dynatherm oil boiler. Replaced.85x80b nozzle. Replaced rf1 oil filter. Checked all electrical conections and components. Found some water in Tupperware container under relief valve. Let homeowner know about this a recommended if he continues to see water expansion tank should be drained . Performed smoke and combustion test. Oil boiler is working fine at time of service.
Performed two propane gas heaters tune up, second floor unit checked out ok cleaned burners, check low and high stage manifold pressure ok combustion test clean sensor, check all electrical connections ok cycle furnace ok filter 413 ok, frost floor unit from 2002 needs some attention, clean sensor and burners, burners have lot of rust tried to cleaned as much as possible, also igniter is getting weak, check manifold propane pressure ok 10 wc, performed combustion test co is close to 100 ppm, noticed some incomplete combustion inside heat exchanger, some signs of carbon/soot, this is an indication that heat exchanger is starting to failed, due to age, high cost to repair and condition of furnace would recommend replacing system,
Performed precision heat tune up on Payne gas furnace. Found air filter currently installed is not the right air filter. Homeowner to pick up correct air filter, temporary installed a 16x25x1 air filter checked all electrical components and connections. Blew out condensate drain. Cleaned flame sensor. Performed combustion test. Found 80 gallon electric water heater leaking. Gave homeowner several options. ( homeowner requested a quote to down size to a 50 gallon also). Also talked to homeowner about humidity issues. Found that condensation is just draining on the floor with no sump pit creating mold. Recommend installing a whole house dehumidifier with condensation pump and running exsisting condensation drains to new pump. Also ducting in system to main duct work. Gas furnace is working fine at time of inspection.
Performed six month quality check, checked air filter ok. Checked dip switch settings. Checked voltage, amperage and electrical connections. Tested electric back up heaters. Started heat pump, checked BTUâ€™s. Checked operation and temperature rise across coil. Heat only maintenance $89.00 Heating/Cooling maintenance plan $189.00 a year you get 15% off repairs and service, no overtime Charge and become a priority customer.
Performed two propane gas heaters tune ups, check electrical low and high voltage ok replaced both high efficiency filters, and service first floor humidifier new pad test ok, clean flame sensor and check burners, cleaned first floor burners, check low and high stage manifold pressure LP combustion test on furnaces cycle both units ok noticed first floor ultraviolet system is not working would recommend upgrading to reme halo emailed proposal
Found out from talking to homeowner that the 30 amp double pole breaker was tripping to the air handler . First found in wire going into breaker at electrical panel was loose. Tighten down wire in the panel and put heat pump into emergency heat mode then after all 15 kw came on at 65 amps total found that 30 amp circuit tripped. Found that what happened was during install the 30 amp circuit got tied on too the 10 kw on the air handler and when all 41 amps would come on it would exceed the 30 amp breaker, just had to switch the wiring at air handler and tie 60 amp 6-2 wire to 10 kw circuit and 30 amp circuit to single 5 kw circuit. After changing around wiring tested in emergency heat again, now circuit is not tripping the breaker.
Replace 3/4â€ zone valve with pro press zone valve. Installed pro press tee with boiler drain to be able to bleed air out of second floor zone easier. Checked for leaks and ran all three zones to make sure everything was heating correctly. Made all wiring connections and operated 2nd floor zone valve also independently to make sure it would close and open appropriately. Zone valves are functioning correctly at time of service.
Installed 2 hard start kits on Lennox a/câ€™s. Got homeowner to cycle on both systems. Checked to make sure all wiring connections were tight and secure. Checked amp draw for start up and running load amps. 1 a/c had a start up amp draw of 22 amps, other was 20.5 amps. Running load on both er around 6 amps. Both a/câ€™s are starting up correctly at time of service.
Replace LP conversion gas valve and replace control board, replaced ha silage and control board test heater operation ok low and high stage ok set gas pressure LP to 4.75 low stage and 9.45 high stage performed combustion test ok check for gas leaks on worked that was performed and no leaks were found, cycle furnace ok
Performed gas heat tune up LP as gas, check electrical low and high ok filter ok cleaned sensor and check burners, ok blower motor ok, noticed sometimes gas valve does not open 24 volts is applied to valve but valve does not open, would recommend replacing valve and control board, unit is current intermittent not coming on all the time, performed combustion test cycle furnace ok I would recommend replacing board and gas valve
Performed Quality Assurance inspection on a newly installed heat pump system. Checked over entire system. All penetrations sealed and no air leaks found. All ducts are sealed properly and all wiring is proper and secure. Outdoor unit and disconnect are level. Outdoor unit on proper snow legs. No leaks found on condensate drain or line set. System running great at time of QA. Indoor temp split in cooling of 51/70