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It is refreshing to have a service technician come to your house and know exactly what to do. Also, he was observing the proper CDC guidelines. We all felt very safe.
We decided to keep our appointment with Kurt as we were assured that appropriate physical distancing and sanitation efforts would be in place. We were very pleased. The maintenance work was done. Social distancing was kept. We’re all set until the end of the year.
Very good and explanatory
Great service , Kurt was friendly and knowledgeable. Will use again and recommend to anyone.
Technician Kurt is a great guy. He always does clean and professional plumbing work for us. Plus he answers all my questions with accurate and good humor.
First floor ac not working, check ac operation filter ok, check outdoor unit and found system to be low on r22 also cap reading low, quoted for repairs customer ok with pricing added 3 lbs of r22 and replaced cap cycle unit ok system is working, would come having system replaced, office will follow up with customer, also during same visit performed attic second floor ac tune up, check electrical low and high ok found blower cap reading super low customer ok with replacing cap, replaced cap for attic blower, could not flushed drain line no excess to add water or use nitrogen customer aware situation, it does have wet switch in case there s a issue with drain, check outdoor unit refrigerant pressures cap and contractor ok cycle both units ok
Replace outdoor capacitor and install hard start assist super boost 6-30-20 before starting any repairs check compressor rating so we can compare after parts gets installed. During initial check found defrost control malfunction intermittent no delay for the compressor even when power geta cutoff no 5 minites delay whit is killing the compressor and also pressures are sliglty low on r22....after installing parts check operation compressor is starting with better torque informed customer about current conditon and explained that with current condition might not cool the house properly customer is aware of current condition of heat pump
Returned and checked refrigerant charge, found low on charge. System is old and mismatched. Topped off refrigerant charge and balanced by superheat. Checked operation and temperature drop across coil. Recommend replacing system vs repairs. Unit is iced up, check filter ok, can not properly check ac system at this conditions, we need to return to most likely add refrigerant, went over options with customer and customer decided to just add Freon, customer is aware pricing return visit is set up for Monday 12 to 2
Performed ac tune up check electrical low and high ok did not check attic unit only outside condensing unit, capacitor and contactor ok check unit ok noticed unit starts very rough, unit is from 2006 would recommended replacing air handler and outdoor ac unit
Performed precision a/c tune up on 1 Rheem a/c system and 1 amana a/c system. Replaced Aprilaire 413 air filter, and 20x25x4 filter is ok. Checked all electrical conections and components. Blew out condensate drain. Checked temperature split on both systems. Checked refrigerant pressures and temperatures at indoor and outdoor units. Both systems are working fine at time of inspection.
Turned on outdoor heat pump. Found broken fan blade and motor bearings are bad. Called distributer for price and availability on outdoor fan motor, blade, and capacitor. Recommend to homeowner beacause of heat pump being 18 years old to think about replacing system. Also customer was having an issue in the winter time having ice build up and not defrosting. Also told homeowner we do not know if refrigerant charge is ok unit motor is replaced.set up appointment with bill for 7-9 pm .
Performed precision a/c tune up on Payne a/c system. 16x25x4 air filter needs replaced ( homeowner to replace). Checked all electrical conections and components. Blew out condensate drain. Tested both indoor and outdoor capacitors. Checked temperature split at indoor unit. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine at time of inspection. Recommend to homeowner to get a membership plan for both heating and cooling.
Checked no cooling complaint, found both heads running and cooling. Checked refrigerant charge ok. Checked electrical connections. Found no reason for no cooling.
Customer stated that the central air conditioning was not working correctly, found system off upon arrival, set thermostat to call for ac, check indoor unit filter condensation drain ok, check outdoor unit found system to be low on 410, system is 6 years, recommended adding refrigerant and also dye into unit, customer ok repairs, added refrigerant and dye then check operation system is back to normal pressures based on indoor and outdoor temperature, customer became service plan member for heat pump cycle unit ok
Performed two ac tune ups check electrical low and high replaced both filters, flushed drain checked ok, check temp dropped ok check outdoor units refrigerant pressures capacitor and contactor ok both units are working, both are working harder than normal due to age, both units are working peak performance
Performed cooling maintenance, checked media filter ok. Shut off humidifier for summer. Cleaned condensate drain and pump. Checked voltage, amperage and electrical connections, measured capacitor capacitor values ok. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Performed 6 month inspection on heat pump check electrical low and high ok check drain ok showed customer where water might be coming down and getting wet switch wet, all drain from furnace no ac re fine draining ok, check outdoor unit pressures and electrical board both stages of ac working ok cycle unit ok
Blank thermostat, found tripped wet switch, check debacle drain and ac drain ok flushed 3 gallons of water and no signs of blockage, drain is ok, check blower compartment and is dry, there was little bit of water on auxiliary pan, check around furnace and Three of the four corners had some water, check vent pipe for heater and found some water signs dripping off furnace and coil, coming from furnace exhaust flushing, inspect termination flashing from side the house and found some opening, water was probably coming from the roof making its way into pan, Customer was not home to explain situation, cycle system and test ok would recommend having flashing checked out and seal it if necessary
Performed two ac tune ups check electrical low and high voltage ok, filters ok, check blower assembly and capacitor, found both wheels very dirty informed customer and quoted for cleaning, also flushed and test pump vinyl discharge is is bad shape would recommend replacing tubing and pump also quoted for repairs, check outdoor unit refrigerant pressures found older unit running low on r22 capacitors and contactors ok first floor unit checked ok but second floor a unit will need to be replaced due to refrigerant problems and repair cost could be the same as new unit office to follow up with customer later during the week
Performed heat pump tune up check electrical low and high ok replace filter, check and test electric heat found electric heat working ok double pole contactor is is bad shape, check outdoor unit refrigerant r22 pressures ok capacitor ok contactor is making buzzing sound and contacts are in bad shape, cycle unit and informed customer about system condition emailed price to replace outdoor contactor and add a super boost and also e,ailed proposal for air cleaner and air purifier, told customer air purifier for the next 30 days price is 999 to installed all electrical and wiring is included as wells as step down high voltage transformer