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We arrived to the job site, greeted the customer, went over what we were going to do for the new install. Laid tarps down to the existing unit. We removed the old unit and took it outside. Cleaned the insert area with simple green. Brought the new unit in and put it into place, the mounted it to the wall with the anchor screws provided. We the plugged it in and tested it out to make sure its running properly. Went over everything with the customer.