My problem was difficult to diagnose, but Luis let me observe and educated me about the process and how my furnace functions and is malfunctioning. He was polite and professional.
Overall Experience
Quality
Price
Convenience
Reviewed home with Cheryl to discover ways to reduce energy cost. Reviewed basement system to determine how we can run new wiring to outdoor unit and run new lineset to convert from electric resistive to heat pump.
Proposal for system replacement Reviewed information provided by Dan and created and emailed proposal.
Power vent on water heater is bad. Unit is 17 years old. Monica wants to move forward with replacement.
Estimate to replace heat pump and coil, Landenberg, PA Inspected system and provided options to Tim for repair vs replacement. Evaporator coil is leaking so the options are to charge unit and replace bad capacitor or replace evaporator coil or replace coil and heat pump.
Completed plan member heat tune up for 110,000 BTU propane furnace; Equipment is hybrid Heat Pump/High efficiency gas furnace, However Nest was set to “Run alt. Heat ALWAYS”. I discussed with homeowners who agreed to change to run alt heat (propane furnace) at 45° or below. This will result in less propane use. 20x25x1 filter Ok Inspected burners, heat exchanger, ignitor, inducer assembly, pressure switches and components Cleaned flame sensor with 0000 steel wool and verified flame rectification circuit Inspected wiring, controls, electric motors and components; left email estimates for surge protection devices. Confirmed proper manifold gas pressures Confirmed inducer vacuum in low and high fire operation Measured temperature rise (72°-128°)and static pressure Inspected all components of drain Combustion, smoke and draft tests: Pass Left email estimate for wet switch and EZ trap. 2 water safety devices. Vinyl discharge tubing is piped outside. It can freeze if left this way. Le
Arrived to do heating maintenance on the Gibson unit, upon arrival found the outdoor unit had been replaced with a Goodman and the indoor was switched from piston metering to txv. Checked the indoor unit, all electrical connections, blower motor amp draw, temperature split in both emergency heat and heat pump. Had a low split when running heat pump only. Went outside and checked outdoor unit, checked amp draw of compressor and fan motor, tested defrost and checked all electrical connections. Also checked pressures and found the system to be undercharged. Which would explain why when it gets warmer out it feels colder when the system is running because the heat pump is under charged. Heat pump was also replaced with a smaller unit it used to have a 5ton system.
Repiped furnace drain to make filter door more accessible. Rerouted low voltage wires for the same reason. Tested furnace operation. Checked flame sensor. Checked hot surface ignitor resistance and looked for cracks and hot spots during start up. Measured temp rise. Measured static pressure at high blower speed. Combustion/draft test:Good Checked for CoolCloud Updates. CompletedQuality assurance Form:Pass
Removed existing furnace and hung coil and installed a new amana gas heater in existing location modified a piece of supply ductwork as needed and taped all ductwork. Modified drain piping to work with heater applications. Modified flue piping and tested unit in both heating and cooling.
Found 60 amp breaker tripped to 5 ton outdoor heat pump. Reset breaker and instantly tripped on a call for heating. Contactor is black and burnt. Pulled power wires off of contactor that power the compressor and found compressor is electricity shorted to ground. To replace the compressor would be around $4,000 to $6000. Recommended to homeowner to replace the heat pump system. She is going to talk to a friend about the situation and get back to us on the next steps.
AC Tune Up 4 Ton Amana AC system. Found weak blower capacitor. Mr. Franklin decided not to replace. Is considering replacing furnace soon. Cleaned outdoor coil. Completed AC tune up form System is operating well at the time of this tune up.
16.5 F temp split. Filter ok. 65 Lo Pressure 50 superheat. Indoor metering device is a piston. Insulated section of suction line near evaporator where Mrs. August noticed frosting. Presented estimate to charge system up to 2# of R410A. Mrs August decided to wait to see if system continues to undetperform/struggle this cooling season. Emailed estimate for charging system.
PECO heat pump tune up. Can not control electric heat with existing thermostat. There is a 6†flex lead in crawl space that is detached at take off fitting and collapsed (laundry room lead). We will provide an estimate to replace flex lead. Mrs. August paid for ECOBEE 5 thermostat install. 50F degree temp rise from Heat pump. Replaced Aprilaire 401 filter. Repiped evaporator drain that was pitched backwards. Verified condensate pump operation. All electric motors and components ok. Both coils are in good condition. Refrigerant pressures ok. Also checked newer Carrier air handler that serves as an electric heat only air handler for basement duct system. Cleaned washable filter. Mrs. August signed up and paid for GAHP Membership for Gibson (Norodyne System).
PECO Heat Pump Tune Up for 2.5 Ton heat pump system. 16F temp rise during heat pump operation. Replaced 16x25x1 filter. Coils, electric motors and components ok. Heat pump pressures ok. I also made a call for cooling as the cooling season is approaching and the equipment is mismatched. Subcooling 6 Superheat 6. There is a noticeable kink in suction line near service port. Recommend EZ Trap and a membership with us so that we can assess equipment during cooling season on a demanding/reasonable day.
No heat , found system off upon arrival asked customer to set stat to call for heat and found system giving a code 32 pressure switch issue, check all venting and drain ok inducer pulling good vacuum, check intake and exhaust pipes ok, check secondary collector box, found some carbon, also found that inducer is getting weak, can’t over come the resistance across heat exchanger and also due to heat exchanger starting to malfunctioning, performed inspection on furnace found blower wheel super dirty restricting airflow, performed smoke test on unit and system failed heat exchanger test, would recommend upgrading furnace due to problems. Currently furnace is in operation by customer would recommend doing recommend repairs or furnace replacement for safety purposes
