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Needing a fourth scheduled visit to fix furnace.
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Very professional and always quality work. I have been using them for 16 years.
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Luis was very knowledgeable. Answered my questions throughly & thoughtfully. Happy to have found this company.
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We've been using DiBiase for several years. They've always had competitive prices and are very professional. Brian was out today to perform a checkup. He was here almost an hour, and he appeared to actually do things. He's friendly and kept things clean.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Performed QA on Trane Gas Furnace install. Tested system and performed combustion and gas pressure measurements. Reviewed the programming on the control board. Adjusted settings as it was not programmed correctly. Completed checklist form in the system. Reviewed installation with homeowner and answered all of his questions. Customer replaced the Air Filter while I was onsite. No follow up needed.
2 Plan Member AC Tune Maintenances: 4 Ton AC (First floor system): Replaced 413 Filter>Checked EZ trap and drain>Measured temperature split>Checked wiring, controls, electric motors and components.>Checked refrigerant pressures and diagnostics. 3.5 Ton AC (2nd Floor attic system): Replaced 16x25x1 filter with one provided by homeowner (Filtrete Allergen 2200). > Measured temperature split > Checked wiring, controls, electric motors and components. > Checked refrigerant pressures and diagnostics. Both AC systems operating well at the time of this maintenance. Left estimate for (2) Whole home Air Scrubber air purification’s systems, which are installed in duct work to control allergens bacteria and viruses. Promotional pricing.
Performed precision a/c tune up on Rudd a/c system. No filter on the system and dirty coil. ( don talked about purchasing the filter rack himself). Checked temperature split. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c system is working at time of service.
Performed a/c tune up Rudd heat pump. Replaced 20x24x1 air filter. Checked all electrical conections and components. Checked temperature split at air handler. Tested capacitors. Checked refrigerant pressures and temperatures at indoor and outdoor units. Heat pump is working at time of service.
2/4/22 Installed Aprilaire 500M Humidifier. Included humidistat wiring, bypass piping, and drain piping. Installed REME HALO whole home air purification system. Tested operation of system. While shutting off main we noticed a leak at the tank and at the cold inlet of water heater. Provided estimate to replace water.
NOTE: Right side unit is the attic heat pump. Suction side service valve did not seat during pump down. Ordered suction side service valve from HVAC distributors under DiBiase Service/Franke. It will arrive at shop tomorrow. Discussed situation with homeowner. Need to reschedule to replace suction service valve and coil when part arrives.
Performed heating maintenance, replaced air filter, 3M filtrate filters are restricted and can damage the furnace, recommend using merv8 or less. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections, measured capacitor values. Started gas furnace, tested limit and safety switches. Performed combustion test and checked temperature rise.
Performed heating maintenance on second floor furnace, checked air filter ok. Blew out condensate trap and drain. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections. Started gas furnace, tested limit and safety switches. Performed combustion test and checked temperature rise. Checked air conditioner for leaks, found vapor line at indoor coil leaking. Office will follow up.
Performed Six Month Inspection on First Floor Heat Pump/Propane Furnace system. Checked Air Filter and inspected Condensation Pump and filled to test operation. Put system in Heat Pump mode and measured refrigerant charge on system. Turned on Humidifier and tested operation. Adjusted the Water Flow and set Humidifier Control to 35%. Switched system to the Gas Furnace and Measured Gas Pressure and performed Combustion Analysis in both Low and High Stage Heat. Verified Settings Lockout Points on Control Board. System is operating to standards in Heat Pump and Furnace Modes.
Recently install HVAC UNIT not working, found unit locked out on high pressure fault, check low pressure and high pressure switch wiring, found low pressure switch wiring rubbing copper tubing from txv, tape wire using electrical tape and used cable tie to keep away from copper, check operation of entire system ran unit on cool regular heat and back up heat, check all settings and programming ok, check refrigerant pressures super heat and sub cooling ok delta split 18 F 72/54 performed quality assurance during visit overall installation looks good did not performed any changes or modifications regards installation. Set thermostat to cool 72 customer will set up schedule based on their needs.
Removed and replaced existing gas furnace, coil and condenser. Replaced with Amana gas furnace and coil with a heat pump outside on a brand new pad sitting on heat pump feet. Pad is leveled along with heat pump. Converted gas furnace with a LP kit. Replaced disconnect box and installed a new electrical whip from disconnect box to heat pump. Installed EZ trap that’s ran to a condensate pump and vinyl tubing ran into sewer drain. Installed media filter aprilaire 413 filter. Ran new gas pipe to connect existing gas line and all copper brazes have been pressure tested and put unit on vacuum. Ran tests on unit and ran in heat and cooling. Added charge and adjusted gas pressures.
Cleaned outdoor coil for second floor unit, after cleaning coil check operation of heat pump found system to be low on refrigerant, next step is to find where the refrigerant went, we need to add refrigerant and dye so we can find out where is the refrigerant leaking, manufacture does it cover the cost of refrigerant and dye, customer approved adding refrigerant and dye, we will check for leaks next time we came back for tune up, also check older first floor unit, found unit to be slightly low on refrigerant r22, it is not low to the point where is not cooling, but system is loosing capacity and efficiency, would recommended system replacement we will provided an estimate to replace system
Maintenance Plan 2021-2022 AC Tune ups for 2 AC Systems. Compketed AC Tune Up forms for each system. Amana +attic system) outdoor coil is dirty and I undercharged. Provided estimate to clean OD coil and assess/address charge. Basement unit is undercharged. Provided estimate to charge system. No other issues at this time.
Checked no heat on second floor furnace, found power off to furnace. Turned power on, the blower came on but no heat. Found roll out switch tripped. Reset roll out switch. Started propane furnace, after burners light I see the top chamber of the heat exchanger have flame roll out. Checked venting ok. Blew out condensate trap. Heat exchanger is restricted and must be replaced. Recommend replacing furnace. Furnace needs a heat exchanger furnace is installed in attic between truss and has no room to be removed. Recommend replacing furnace. Will have heat until roll out switch trips again
