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Needing a fourth scheduled visit to fix furnace.
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Very professional and always quality work. I have been using them for 16 years.
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Overall Experience
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Overall Experience
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Overall Experience
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Luis was very knowledgeable. Answered my questions throughly & thoughtfully. Happy to have found this company.
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We've been using DiBiase for several years. They've always had competitive prices and are very professional. Brian was out today to perform a checkup. He was here almost an hour, and he appeared to actually do things. He's friendly and kept things clean.
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Quality
Price
Convenience
Overall Experience
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Overall Experience
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Overall Experience
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Convenience
Performed QA on Trane Gas Furnace/Heat Pump system. Reviewed programming on system. Setup the Heat Pump and Gas Furnace lockout set points. Also increased cooling CFM air flow to 400 CFM per ton. Tested the wet switch and ez trap safeties. Poured water through the ez trap and through the furnace drains. Completed checklist form in system. Called David before leaving to let him know about the QA since they were not home during the visit. No additional follow up needed.
Discussed goals and concerns with the customer, took measurements, photos, and thermal images to identify problems and build proposal. Completed blower door test in at 3440 CFM 50. Upper end of BAS is 2790. Set expectation for customer to receive prioritized proposal within one week.
Site review for home performance project. High energy bills around 700/month. Need to perform blower door test and access other areas of the home.
Performed QA on Trane Gas Furnace install. Tested system and performed combustion and gas pressure measurements. Reviewed the programming on the control board. Adjusted settings as it was not programmed correctly. Completed checklist form in the system. Reviewed installation with homeowner and answered all of his questions. Customer replaced the Air Filter while I was onsite. No follow up needed.
2 Plan Member AC Tune Maintenances: 4 Ton AC (First floor system): Replaced 413 Filter>Checked EZ trap and drain>Measured temperature split>Checked wiring, controls, electric motors and components.>Checked refrigerant pressures and diagnostics. 3.5 Ton AC (2nd Floor attic system): Replaced 16x25x1 filter with one provided by homeowner (Filtrete Allergen 2200). > Measured temperature split > Checked wiring, controls, electric motors and components. > Checked refrigerant pressures and diagnostics. Both AC systems operating well at the time of this maintenance. Left estimate for (2) Whole home Air Scrubber air purification’s systems, which are installed in duct work to control allergens bacteria and viruses. Promotional pricing.
Performed precision a/c tune up on Rudd a/c system. No filter on the system and dirty coil. ( don talked about purchasing the filter rack himself). Checked temperature split. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c system is working at time of service.
Performed a/c tune up Rudd heat pump. Replaced 20x24x1 air filter. Checked all electrical conections and components. Checked temperature split at air handler. Tested capacitors. Checked refrigerant pressures and temperatures at indoor and outdoor units. Heat pump is working at time of service.
2/4/22 Installed Aprilaire 500M Humidifier. Included humidistat wiring, bypass piping, and drain piping. Installed REME HALO whole home air purification system. Tested operation of system. While shutting off main we noticed a leak at the tank and at the cold inlet of water heater. Provided estimate to replace water.
NOTE: Right side unit is the attic heat pump. Suction side service valve did not seat during pump down. Ordered suction side service valve from HVAC distributors under DiBiase Service/Franke. It will arrive at shop tomorrow. Discussed situation with homeowner. Need to reschedule to replace suction service valve and coil when part arrives.
Performed heating maintenance, replaced air filter, 3M filtrate filters are restricted and can damage the furnace, recommend using merv8 or less. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections, measured capacitor values. Started gas furnace, tested limit and safety switches. Performed combustion test and checked temperature rise.
Performed heating maintenance on second floor furnace, checked air filter ok. Blew out condensate trap and drain. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections. Started gas furnace, tested limit and safety switches. Performed combustion test and checked temperature rise. Checked air conditioner for leaks, found vapor line at indoor coil leaking. Office will follow up.
Performed Six Month Inspection on First Floor Heat Pump/Propane Furnace system. Checked Air Filter and inspected Condensation Pump and filled to test operation. Put system in Heat Pump mode and measured refrigerant charge on system. Turned on Humidifier and tested operation. Adjusted the Water Flow and set Humidifier Control to 35%. Switched system to the Gas Furnace and Measured Gas Pressure and performed Combustion Analysis in both Low and High Stage Heat. Verified Settings Lockout Points on Control Board. System is operating to standards in Heat Pump and Furnace Modes.
