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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Service call that both the First Floor and Second Floor Systems were not operating. The First Floor Thermostat was calling for Cooling but the Indoor Temperature was at 79 Degrees. The system was not running due to the Safety Interlock Switch on the Condensation Pump being tripped which shut power off to the unit. Found the Vinyl Tubing for the Pump was clogged. Cleared the Vinyl Tubing and System began operating again. Filled Pump multiple times and tested operation. Measured Refrigerant Charge and found System to be slightly low on Charge. System is still Cooling with a 18-19 Degree Temperature Split but the Superheat Levels are higher than normal indicating that the system is below the recommended refrigerant level. System was calling for a 19 Degree Superheat and was running at a 40 Degree Superheat. Second Floor System was running but was not cooling. Measured Refrigerant Charge on system. The Compressor is running but is failing and is not pumping Refrigerant Through the system
Performed Precision AC Tune Up on the First Floor and Second Floor System. Replaced the Air Filter on the Second Floor System. Cleaned EZ Traps on both Systems and Condensation Pump. Inspected Electrical Components on Indoor and Outdoor Units. Measured Refrigerant Charge on both Systems. The First Floor System Refrigerant Levels were slightly off. Superheat Levels were higher at 26 Degrees and the Indoor Coil Temperature was around 33-34 Degrees. This indicates that the system is low on Refrigerant. Also found the Compressor is drawing high Amp readings. It is still within its rating of 19.7 Amps but is higher than normal at 17.1 Amps. This is an indication that the system is not running efficiently and the Compressor is worker harder to operate. While System is running and cooling, due to the Refrigerant levels being lower and the higher Amp readings of the Compressor, it would be recommended to begin planning for replacement of the First Floor System.
Performed cooling maintenance, checked air filters ok inspected cooling coils. Blew out condensate drain and cleaned condensate pump. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started air conditioners, checked refrigerant charge, found second floor air conditioner low on charge. Topped off refrigerant charge on second floor air conditioner. Checked operation and temperature drop across coils. Need sales to quote for new second floor system
No ac found, unit off upon arrival, set thermostat to call for cool, noticed outdoor fan motor runs but no compressor, found open capacitor and short hard start relay, quoted for repairs, customer ok during repaors , noticed contactor high resistance getting 24 volts but not engaging sometimes informed customer about situation and installed new contactor cycle and test unit r22 pressure ok 180/70 supply temp 49 return air 71
Found locked up condenser fan moter, and 40/7.5 mf cap that needed replaced, bearings in moter had locked up. Replaced with rescue moter. Fan on old moter was rusted on shaft. Drilled and pressed off fan blade and installed on new moter. After installing checked pressures they were 223/60 r-22. Fan does have a slight shake to it when running this is caused by not a perfect balance but is not to be a concern. Ac is back working again.
Replaced Drain Trap for the Second Floor System and test Operation. Left thermostat in Heat on position with temperature set to minimum setpoint. All working ok.
Found second floor system leaking from the furnace, secondary heat exchanger. Water is leaking out of the appliance cabinet on to the second floor ceiling. Due to the age and application of the system, it is highly recommended to replace the propane gas furnace. Homeowners insurance should be contacted to see if the HVAC equipment can be covered under the homeowner insurance policy along with remediation and drywall repair. I also found a direct vent propane gas water heater leaking on to the basement floor. The hot water heater is past its average lifetime expectancy. The pressure relief valve and the expansion tank have failed. Which is causing water to leak on to the floor and the wood stud walls. Recommend replacing gas furnace asap to avoid future damage, repairs can not be done on this system and application in a cost effective manner.
Service call that the one of the Gas Furnaces for the Home was not working properly. Upon arrival found the First Floor Unit was not to Temperature but the Second Floor Unit was to Temperature. Found the First Floor Unit was running but was blowing Cold Air. Also found that the Auxilary Pan for the Second Floor Unit was full of Water. Began troubleshooting the First Floor Unit and found that the Limit Switch for the Burner Box was missing and the wiring was not connected to anything. This was causing the Furnace to think that a Limit Safety had opened and was causing the Fan to continually run. Called Manufacturer to get rating for the Limit Switch. Spoke with Jane who gave approval for the pricing to replace the Limit Switch. Also informed Jane of issue with the Second Floor System. Water was leaking from the Drain Tubing. Installed Clamps onto the Drain Tubes to seal and put system back in operation. The Went to Supply House to pick up the Limit Switch for the First Floor System.
Performed Precision Heat Tune Up on both the First Floor System and Second Floor Systems. Replaced both Air Filters. While testing Electrical Components on the First Floor System, found Blower Motor Capacitor was measuring below its rating. Spoke with Homeowner about Capacitor and Installed a new Blower Capacitor. Homeowner was concerned that the Humidifier for the First Floor System was not working. Found the Humdifier was Turned Off at the Humidistat Control and the Damper on the Humidifier was closed. Performed Humidifier Cleaning and Servicing. Tested operation of Humdifier and set Humidistat to 35%. Performed Combustion Analysis on Furnace. The Combustion Levels were slightly higher than recommended. The Gas Pressure could not be adjusted due to the Gas Valve being pinned at its highest level. Overall the First Floor System is in ok condition. Due to age and condition, recommend to begin planning for replacement of the First a Floor System in the Future. Performed Combustion Ana
Installed a new 50 Gallon Powervented Natural Gas Bradford White Water Heater with Drain Pan and Water Alarm. Completed all piping connections and mechanical connections to water heater. Filled and purged water heater and tested operation. Control set to Hot position.
Service call that the Hot Water Heater was working intermittently. Arrived onsite and spoke with Homeowner about issue. Proceeded to the Basement to diagnose the Water Heater. Found the Water Heater was at Temperature and the Thermostat was satisfied. Found a corrosion covering the Ignitor Assembly. Shut the Water Heater Down and cleaned the Ignitor and the Burner area of the Water Heater. Put Water Heater back in operation to test. Cycled the Water Heater Multiple times to ensure that it was firing off properly. Tested the Thermostat Control on the Water Heater to ensure it was shutting the system on and off properly. Water Heater Thermostat was setting to the Medium Heating Setting. Water Heater is dated from 1997 making it about 21 Years old. Average life span of residential Water Heaters is 10-12 Years. Due to the age of the Water Heater overall recommendation would be to replace before any further issues arise. Included an estimate for the Installation of a new Water Heater.
Performed Precision Heat Tune Up on First Floor System. Changed the 16x25x1 Air Filter. Performed Cleaning and servicing of Humdifier. Tested operation of Humidifier. Humidistat Control is set to 35% and the Damper is open. Overall condition of the First Floor Furnace is poor. Furnace is operating and Combustion Analysis results were to standards. There is a large amount of rust present by the Inducer Motor Area and along the Bottom of the Secondary Heat Exchanger Seal. No water leaking was noted during servicing. If this has not been previously addressed, this could be a result of the Inducer Motor Adaptor Assembly leaking and/or the seals on the Secondary Heat Exchanger could be bad. The Burners on the Furnace were rusted but after cleaning are still in good condition. A large amount of rust was noted in each Tubing of the Heat Exchanger. No cracks were detected. Performed Heat Tune Up on the Second Floor System. Changed Air Filter. Cleaned Burners and inspected Heat Exchanger. Hea
Service call that the Second Floor System was not Cooling properly. Upon arrival, spoke with Homeowner about issue. Thermostat was set to 55 Degrees and the Air Temperature on the Second Floor was at 83 Degrees. Checked Air Filter on system and measured temperature splits. System was reading the same temperature on Supply and Return Air Temperatures. After measuring refrigerant levels, found system to be low on Refrigerant Charge. Added 2lbs of R-22 Refrigerant to system, charging by Superheat. After adding Refrigerant to the proper levels temperature split between Supply and Return Air had increased to 16-17 Degrees. Also found Outdoor Coil was dirty. Washed Outdoor Coil with Water. If system is loosing Refrigerant, that is indicating that their is a leak present. We will continue to monitor the Refrigerant levels on future Tune Ups to asses how quickly the system is loosing Charge. Thank You for becoming part of our Service Membership Family! The office will contact you in the Fall
Performed Precision Air Conditioner Tune Ups on both the First Floor and Second Floor Systems. Air Filters on both Units were extremely dirty and blocking Air Flow. Air Filters are 4" High Efficiency Filters. Due to the Filters being so dirty, I did not leave them in the Units. Installed 1" Air Filters Temporarily. Cleaned Condensation Drain Line for the First Floor System and Cleaned Pump. No water is turned on in the house, so the Pump could not be refilled and tested fully. The second Floor System does not have access to the Drain Line to clean out. Tested Electrical Components and found Blower Capacitors on both Units testing below rating. Also found Dual Capacitors on both Outdoor Units testing at the lower end of their ratings. While measuring the Refrigerant Charge on the First Floor unit, found system to be very low on Refrigerant. System is not producing any Cooling. Overall condition of the First Floor System is poor. The Furnace and Blower Compartment have a large amount o
Upon arrival found unit low on charge. Added refrigerant to bring to standards. Put dye into system. System only 3-4 yrs old. Supply temp 48 , low 117 high317 sh 9.7 sc3.8