Zack and Bobby did an excellent job!
Response from Mason Air Conditioning & Heating:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
Overall Experience
Quality
Price
Convenience
No cooling, condenser is running, but the indoor blower is not. Getting 240 V to blower motor. Determine that blower motor is bad, also air handler is full of biological growth. Gave client solutions for issues with system, however, system is 14 years old and recommend replacing due to age, condition, and cost of repairs. Client decided to go with System replacement. Installing a 3 ton Daikin fit heat pump system tomorrow October 24. Also performing a duct cleaning on eight supplies and two returns. Sanitizing all ductwork as well. This is a horizontal unit in attic. New hanging kit, new emergency, drain pan, and new float switches will be provided. Client financed full amount through turns financing. Third-party company will be chowder financing.
Email estimates over to client, client waiting for approval from FEMA to cover cost of replacement
Upon arrival found main inverter board clearly shorted due to storm surge damage. Compressor terminals and all copper components are severely corroded. Advised replacement over repairs due to condition. Sent client estimates to over look
Performed system maintenance. Found system operating with low refrigerant charge. Performed leak search as part of maintenance visit. no apparent leaks found at this time. Suggest adjust the refrigerant charge by approximately 3 lbs.
HVAC System Replacement: In response to a client's desire for improved energy efficiency, I recommended and executed an upgrade to a high-efficiency Lennox HVAC system. This upgrade not only enhances comfort but also reduces energy consumption, providing the client with long-term savings and environmental benefits.
Furnace Repairs: To address a faulty ignition transformer in a furnace, we promptly replaced it. This decisive action ensured consistent ignition and reliable heating for the homeowner.
Found the outside condensing unit damaged due to flood. Recommend replacing the entire unit. Can try just the condensing unit first and recheck but due not recommend this option as if the unit does not work the cost will surpass the full system replacement by completing this in stages. Estimate has been given.
discussed coming down to 3 k for 7 supply drops. he is going to speak with business partner and will get back to me.