Expedited to ensure quick resolution. Sensitive to situation for urgency.
Response from Mason Air Conditioning & Heating:
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Upon arrival, customer stated that the lobby AC was not working upon further investigation, looked at it. System got down to 70° temperature coming out is 55°. Everything is working to manufacture respect no issues with the lobby AC.
Performed system maintenance. Found equipment and all small parts operating to manufacturer specs at this time. Suggest keeping up with the regular maintenannce.
Walked job with AJ gave a quote on multiple systems went up into the attic. James was with us at the time got a rough idea. Decided that we’re probably gonna relocate the system to the attic redo all the ductwork air brace new copper line set new drain line high-voltage up in the attic would need to be ran for electrical disconnect new boots grills collar client has to wait for General contractor to go over the scope of the job before he can make any decisions. This job won’t start for about six weeks out, but he’s also getting other estimates.
Performed system maintenance. Found equipment and all small parts operating to manufacturer specs at this time. Suggest keeping up with the regular maintenannce.
Found equipment and all small parts are operating to manufacturer specs at this time.
Performed system maintenance. Found dual run capacitor bad on compressor side. Testing just below the recommended range. Suggest to replace part.
Cam out for drain line being clogged. Cleared drain line and got machine back up and running
Install float switch and extend out and make sure machine is operational before leaving
Performed tuneup on 2 AC systems. Inspected indoor and outdoor coils, flushed drain line, replaced air filter, inspected blower wheels, checked temperatures, checked static pressure, checked refrigerant pressures, inspected all major in minor electrical components. Upstairs system not cooling properly, found system low on refrigerant. Client approved to put UV dye into system and charged with 3 pounds of refrigerant. Need to return in 3 to 5 days to perform leak search with black light. Both systems are up and running and cooling good at this time.
Sent holly new system estimate for new 2.5 ton carrier system
We installed the machine recently upon arrival found drain line was clogged had to treat it Drain is unclogged and flowing good.
*5/29/25 @ 10:00 pm. New install from march, system ac breaker not fully engaged, and system low on r32. Found leak under dog house on roof. Need to return to fix leak. Charged system up so the tennents have cold air.
Extended float switches poured cleaner in drains to prevent blovkahe
Showed up to system satisfied on temperature 72/72. Customer did not realize fan on setting and I explained to customer how fan on and auto settings worked and how that translates to the system operations. Checked charge to make sure system was operating correctly, suggested regular maintenance which she would like someone at the office to call her to get those dates setup.
Removed old condenser coil and installed new condenser coil