Great to see such a quick response to fix a mistake made the day before by the other crew. Thank you for being honest and owning the error. Great attitude and great customer service.
Response from Mason Air Conditioning & Heating:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Quality
Price
Convenience
Yes, the Repair crew did a great job and was very helpful explaining each phase of the process which was much appreciated. Keep up the great work. I highly recommend Mason Air for your heating and AC needs.
Response from Mason Air Conditioning & Heating:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Overall Experience
Quality
Price
Convenience
Sent new estimates
Diagnostic completed. Found two furnace systems dated 2003. Neither operational. Found 3T system running but with pressures -9/0 psig, refrigerant fully depleted. 3.5T system has failed capacitor as well as disconnect breaker. Client is contactor and states can replace both capacitor and disconnect breaker himself. Requests estimates to replace systems.
No cooling on mini split in garage. Found system low on refrigerant. Performed complementary leak search on system. Found leak at condenser coil where there is a ton of corrosion. System is out of warranty, advised client to replace system due to age and cost of repairs. Sent client estimate to replace 18,000 BTU ductless mini split. Client wants to get other estimates and will call us back.
Sent quote for removal and reinstallation of existing gas furnace system as well as adding a new air handler stand
Brennan G Today I visited to provide estimates for both air conditioning systems to be replaced. I provided multiple options for system replacements.
System estimates
Replaced evap coil and added refrigerant due to being low from previous leak
Performed leak search and found apparent leak located in evaporator coil. Need to call Trane in the morning for pricing.
New club membership! Contactor replaced! Need to schedule 1st tuneup
Mini split tune up, complimentary inspection of primary home HVAC systems and reccomended recharges