We were pleased with the service call response and explanation of equipment problem.
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We were pleased with the speedy trouble call response and repair!
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Aaron is a hard worker. Got here on time and started working. Had before questions on parts and he explained them and I was good with his answers. Tested the ac running before leaving and all working good again. We finished the paper work and Arron was out and maybe to the next customer. Great Work Arron! Thanks
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Arron was very polite and explained issues with my ac. Was patient alloying me ample time to decide on which repair plan I would choose. Looking forward to next visit to have my ac/unit repaired and central air again. Thanks
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Aaron was very thorough and answered our many questions. Communicated well and always got back to us as needed.
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Joshua was amazing. First was the smile and then that amazing friendliness. I think people forget how important that is when getting service. He was helpful and empowered me with the solution to ensure I don’t keep having issues. I did not feel for one moment he was there to make up reasons to charge me. This company has been added to my contacts because they do so much more than HVAC. Service and integrity is something no one should have to pay for, but comes free with this company and the people they choose to hire. Thank you. I am beyond pleased.
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Prompt emergency service (6:30pm on Saturday showing up within 1 hour) honest and fair evaluation of problem. Service Tech Hunter did a superb job and deserves my highest rating.
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Awesome job by Brad! He was very professional, helpful, knowledgeable and respectful. Great job Brad!
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Hunter was professional and courteous-Told me what is needed and didn’t try to upsell -Overall great guy for the ac world.
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Quick, professional, on time and very knowledgable. He offered great prices for cleaning our hotels mini splits. Will definitely hire again!
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Need to do research on correct sizing for pancake unit. Once all data is recorded then can give client appropriate pricing.
Gave client estimate to install brand new central air system with all new ductwork for one side of the house and a two zone mini split for the other side. Client reviewing estimates and will get back to us.
TECHNICIAN ONSITE JASON 813-947-0800 MONTHLY PAYMENTS AS LOW AS $ 30.00 CLEAN EXISTING AIR DISTRIBUTION SYSTEM / ADD AIR SCRUBBER AIR PURIFICATION SYSTEM Technician Jason Stewart installed new air scrubber install team to clean and sanitize air distribution system system
Heat pump is running when system is satisfying for cooling. Indoor fan is not running just the outdoor unit and heating mode. Found system wired incorrectly. Repaired wiring and tested system. All is working OK at this time. Check condenser fan amps and compressor amps. All is OK.
performed tuneup on AC system. Inspected indoor and outdoor coils, flushed drain line, replaced air filter, inspected blower wheel, checked temperatures, checked static pressure, checked refrigerant pressures, inspected all major and minor electrical components. Noticed compressor had very high start up amps, gave client options for repairs, however, system is 7 years old and recommend replacing due to age and cost of repairs. Client chose to go ahead with replacing system at this time. Installing a new 3.5 ton 15.2 seer Goodman heat pump system on Wednesday, October 15. This includes removing all old equipment and installing new equipment, installing indoor and outdoor surge protectors, reusing existing UV lights in air handler, tying into existing ductwork, electrical, and refrigerant piping.
Gave client estimate to replace AC system. Client is selling property and just looking for a basic system. He will review estimates and get back to us.
Task Includes: - Ducting Systems for (3) Daikin Split AC Systems - (14) Supply Ducts - (3) Return Ducts - (3) Supply Plenums - (3) Return Plenums - Mechanical Fasteners on All Plenums - Proper Mastic Seal of All Joints and Connections - Hanging Duct with Straps - Lifetime Craftsmanship Warranty - Blown-In Insulation to Cover Attic Space Over Worship Center Project Total: $15,550.00
No cooling, blower is running, but the condenser is not. Getting 24 V to defrost control but contactor is not pulling in. Getting 24 V across high-pressure switch. Ohmed out high pressure switch and getting open switch. Bypassed high-pressure switch by moving the purple wire to contactor to get cooling for now. Checked refrigerant pressures and refrigerant pressures are within factory specs. Ordered pressure switch and part should take a week or so to get in. Needs to be ordered from factory. System is cooling and running OK at this time.
Client wanted estimate to clean evaporator coil, upon inspection of system, found evaporator coil, full of biological growth and pretty dirty. Also, system is low on refrigerant. Being low on refrigerant means there is a leak somewhere in system, explained to client that leak could be in the evaporator coil and would not be able to determine that until a leak search is performed. So with that being said, advised client that a leak search would be in the best interest just in case the leak is in evaporator coil so that the coil can be replaced versus pulled out and cleaned, however, system is 13 years old and recommend replacing due to age and cost of repairs. Client is waiting to see what home warranty will cover. Home warranty does not kick in until October 3 and client will call us back when ready to make a decision.
Gave client estimates to replace AC system in lobbies for five levels. Client needs to bring estimates to the board and will have an answer by the end of the month or the beginning of next month.
Diagnostic completed. On arrival found condenser fan not operating with other system components. Capacitor swollen. Discussed importance of regular maintenance and benefits offered by Mason in Prime plan. Discussed quality of Carrier equipment and expected lifespan of equipment in Florida. Discussed benefits of inverter systems in terms of energy efficiency and lifespan. Client requests estimates for system replacement sent with invoice for todays service. Balance collected via cc.
Replaced warranty, blower motor and installed surge protector. Client paid labor only for the blower motor. Cycled and tested system, all operations OK at this time.
Showed up to homeowners’s house talked to the homeowner on the phone every time the unit condenser tries to kick on the breaker pops took photos. No it’s a bad compressor on a Dean fit. Advised James of the situation. James is looking into it. Having to call Daikin to see what a compressor and a new board for the deck can fit would be ha ha system had extreme water damage to compressor and outside unit from the hurricane
No cooling, compressor starts, and system is freezing up. Found bad blower motor/module. Also found biological growth buildup inside blower cavity and there is no surge protection on system. Gave client solutions for issues with system. Client chose to just replace the blower motor, which is under parts warranty and install surge protector. Had to order motor, should take one to two business days to arrive. Client is responsible for labor on blower motor. Need to call and schedule to return to replace parts. Client got approved for financing through synchrony.