Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Response from Mason Air Conditioning & Heating:
Your kind words about our heating and cooling service mean a lot to us. Thanks for leaving such a positive review!
Overall Experience
Quality
Price
Convenience
Brad did a great job servicing the equipment and was very thorough taking pictures and notes and getting to know the system. Answered all my questions.
Response from Mason Air Conditioning & Heating:
Thank you for taking the time to leave such a positive review for our heating and cooling service! We're glad to hear you were satisfied with our work.
Overall Experience
Quality
Price
Convenience
Brad always shows up on time and provides fantastic service. Honest and friendly.
Response from Mason Air Conditioning & Heating:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
Client was advised by third party remediation contractor that growth was present in both system air handlers. Performed system inspection and recommended installation of ultraviolet sterilizers as well as duct cleaning service. Advised client of system age and likelihood of replacement over next several years. Discussed possibility of duct cleaning and ultraviolet sanitization provided free of charge with preemptive system replacement. After discussing options further, client chose to proceed with installation of basic ultraviolet systems in both AHU. Client has scheduling conflict and I am unable to complete work today, will need to return Saturday or Tuesday to install ultraviolet systems. Deposit of $500 collected, balance of $1000 due on installation.
2011 Trane XR20i condenser tripping low pressure cutoff. Refrigerant levels within operable range and blower spinning at appropriate speed. Failure of control board and/or low pressure cutoff switch. Communicated with management to determine cost and availability for repairs. Called and sent text message to client with pricing.
Found supply plenum leaking cool air from bottom of plenum. Needs to be re sealed and mastic sealed.
Came out because customer had another company come out for a maintenance and they told them that their compressor had a small leak and that the coil was leaking, but they couldn’t find where the leak was at after doing a sniffer throughout the whole machine did not find any leaks at the coil or at the compressor or any joints. Upon arrival. The machine was cooling properly and was not even on because I met temperature recommended customer monitor of the machine during the hottest times of the day and to call me back if it is not keeping up, the customer does not live at the home currently so he hast to go back back-and-forth to check it
Taped and Mastic supply plenum
Upon arrival, the homeowners son said that he’s not allowed to leave the garage door open anymore because the unit won’t keep up after checking over everything and checking time split everything looks good. Try to get a hold of the parents to ask a little bit more questions both of them are busy at this time Before leaving was not able to talk to anybody.
Recommend replacing front filter on regular basis current one is restricting airflow Improved indoor air quality and keeping interior coil clean can be achieved with a Unique UV bulb and Air scrubber on duct installed Maintenance was completed and system will be working normally with a new filter
Unit 1 is down needs to be recharged and leak sealant added with maintenance , unit 2 and 3 need maintenance
Clog drain/vacuum and nitro
5ton Heatpump Inverter 12 year parts warranty 6 year unit replacement warranty 1 year labor warranty 1 year maintenance visit Permits and inspections (Hillsborough) Warranty registration Labor Taxes Misc Parts and materials Removal and disposal of old system Property and floor protection in work areas New thermostat (daikin one) New float sensors Hurricane pad and tie downs Lineset flush (rx11) Nitrogen Brazing procedure Nitrogen pressure test Vaccum test Drain line flush Electric Heater Kit Emergency drain pan System start up and Charge verification Air handler and condenser surge protectors Duct system- 23 Runs total New supply and return plenums Trunk lines Distribution boxes Supply runs All duct sealed and strapped to code requirements Air quality Reme Halo induct air purifier 5" media filter 24v Germicidal UV lamp
Brennan G Today I visited to finalize the system and duct replacement estimate. Dave and Catherine payed a 50% deposit via check. The job is scheduled to begin on 02/17 , will be a 2-3 day job.
Brennan G Today I visited to provide estimates for system replacement.
Remove Evaporator coil Replace drain pan Re-install Evaporator coil Nitrogen pressure test Vaccum test Includes 3lbs r410a Drain flush Remove p trap at air handler Install new p trap outside Duct sanitation included