Andrew did a great job on my AC maintenance. He was thorough and communicative. I would recommend Mason AC.
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I was very happy with Brad who explained the problem, gave me choices and fixed the A/C. I have been happy with Mason since I switched from a different company. I believe the techs know what they are doing, and I believe they are honest. I have had Tory in the past and am happy with him. I was easily able to schedule an appointment, and was called when Brad was on his way.
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Always on time and very informative on the issues and options.
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Mason HVAC is incredibly responsive, and their technicians are experienced and knowledgeable about their systems. I appreciate how quickly they address my questions and concerns.
Response from Mason Air Conditioning & Heating:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Tory with Mason AC is great! He came to troubleshoot my system on Friday of a holiday weekend so we were not out of heat during the recent cool temps. Knowledgeable and professional. I recommend Mason AC!
Response from Mason Air Conditioning & Heating:
We are so grateful for your 5-star review.
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Response from Mason Air Conditioning & Heating:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations.
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My AC motor went out and Mason AC was out the next day to remedy the issue and ultimately replace my 15 year old unit. I would highly recommend them for timely and quality service. Sally and Danielle were on top of it for scheduling and Tory was superb with response and follow up. Louis and his coworker did an excellent installation.
Response from Mason Air Conditioning & Heating:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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My AC went out late at night and Mason AC came out the next day to get it up and running. Great service!
Response from Mason Air Conditioning & Heating:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Performed first system maint Checked all electrical Amp draws in motors Starting components test good Freon pressures good Advised client uv lamo is burnt out and biological growth is inside system Condenser coils are deteriorating and system will soon need replacement. Sent all options
Came out for customer, wanting me to look over the condition of the machine they had damage done to the house. After looking over both machines found the machine is not worth repairing better off to replace machine and ductwork. I found a bunch of growth inside of a couple of the ducks
Performed maintenance on system. Cleaned coils, amps and wiring all good, components and UV lights all on and working well. Charge is good, treated and cleared drain line. System is good to go!
Upon arrival found blower on and ac unit off Upon further inspection found the inverter board outside had 2 lizards that shorted out the board. Board was replaced and system cooling normally Upon arrival found blower on and ac unit off Removed panel and discovered a lizard had gotten on top of board and fried the electronics board will need to be replaced and not covered under warranty. Recommend cleaning system and changing filter as well. Filter is 19 5/8x 19 5/8
Originally here to perform a turn up. Upon inspection found a rusted heat exchanger on the gas furnace. System is over 20 years old. Recommend replacing due to age and condition. Sent client over financing application. They need approval from HOA. they’ll get back to us by the end of the week.
System is operating normal. Client getting odor in home, did a complete evaluation of ac system. Found uv bulb burnt out, compressor has high start up amps, checked refrigerant pressures and all electrical components. Gave client solutions for issues with system and offered membership. Client needs to think about everything and will get back to us.
Gave client estimate for 800 sw ft blown in insulation
Arrived to find only 1 system on each condenser running. Reset power to find all systems working as designed. Made client aware that a power interruption was most likely the cause. Made client aware what to do if issue occurrs again.
Installation of 12k ductless heat pump Installation of quick disconnect for outside unit Condenser wall bracket Lineset control wire drain piping and lineset cover Task also includes drywall and stucco repairs Renewal of main house maintenance plan
Returned and replaced uv switch insulated lines all is okay
Client invested in new 12k Daikin mini split heat pump Omar is to come on site to do repairs needed then we will be installing system and high voltage
Task Includes -Removal of all existing duct work, and conventional equipment -Installation of (2) 18k Daikin Dual Head Mini Split Heat Pumps -Installation of copper, drains, control wire and line hide. -12 Year parts 1 year labor warranty -All permits and inspections included -Electrical is included for additional mini split
Gave client options for replacement of system and duct work. Client invested in (2) 18k Daikin heat pump dual headed mini splits. Will be removing existing equipment and duct work and installing air purifiers in all head units. Collected half deposit on site and remainder after jobs completed
Brennan G Today I visited to inspect the cleanliness of the duct system. The flex runs are clean and the trunk line has a normal build up of dust. We discussed duct cleaning and sanitation. Elise enrolled the system into our maintenance agreement. I re installed a grill that had fallen off prior to my visit. We will return in the spring to preform the first maintenance and system inspection.
Have client quote for 1.8 ton straight ac full replacement and just condenser replacement. awaiting for further approval from client. System has no Freon due to cut suction piping and system has been exposed to salt water needs r-11 flush regardless of which estimate clients choose