I wasn't able to navigate the survey, but I do want to post my reaction to Bo Jordon's performance of checking my heating system. Firstly, he was on time. That was a great way to start, and he was so eager to explain what he would be doing after we chatted for a time. He was good about putting on his booties over his shoes before he took just a few steps into the house. He got right to work and was through in the time he had predicted. He was very careful to turn off all the lights and close all the doors he had to pass through. He was very polite and even asked if he could help me with anything. He explained his findings and answered any questions I had. It was a joy to have such a nice fellow servicing my unit. I felt very confident of his skills. I look forward to seeing him again.
