Went above and beyond to get my AC repaired for my AirBnB! Tracked down parts and worked my house repair into their already busy schedule! Thanks to everyone at Charlie’s Air Conditioning and Heating, especially Daniel and Kyle!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Complaint: AC not cooling 6/22/25 Found TXV for indoor unit locked down. Will quote repair 6/24/25 Returned to install TXV customer supplied. Unfortunately the universal TXV wouldn’t work. Was able to track down a replacement TXV. Will replace once it arrives tomorrow. 6/25/25 Installed TXV, pressure tested system, pulled vacuum, and tested system operation. Due to the age of the system and the stress the old TXV has put on the compressor, the outdoor coil needed a hard start. The air filter was also heavily damaged when the indoor coil froze last time. Replaced filter. System is operating normally at this time.
Furnace Repair Heating Maintenance PCSA 2024 Heating Check Up Renewal
No AC, upon arrival both thermostats were satisfied at 74. Turned both on, noticed small amount of water around indoor unit in basement. Checked charge, found unit low on gas, watched water fall off of coil, this is common when low on refrigerant. Added 1.5 lbs of 410a, charge is perfect now. No more water fell off the coil, checked and confirmed drain was not clogged. Cleaned up water on floor. Tested both thermostats, working great. Unit has to have sprung a small leak, charge was good during maintenance in April. Would suggest a $185 leak search, or just wait until spring and we can look for it during maintenance
2024 PSCA AC Check Up Prepaid AC Maintenance
Heating Repair 2023 PSCA Heating Check Up Renewal Heating Maintenance Checked wire connections. Replaced filter. Thermostat is operating normally. Heat strips are operating normally. Defrost mode is operating normally. Puron levels are within range. A mouse got into the electrical compartment on the outdoor coil and damaged the capacitor and multiple wires. Repaired wires and replaced capacitor. Everything else was clean and checked out well. System is operating normally at this time.
HVAC Repair Complaint, no heat on downstairs system. Cause of the issue was a bad breaker inside the breaker panel. Replaced breaker and tested system operation. Heat strip #3 had a bad connection which was causing the wire to occasionally arc. Repaired connection. System is operating normally at this time.
AC Maintenance PCSA 2023 AC Check Up Prepaid Replaced filter. Checked wire connections. Flushed drain line. Cleaned outdoor coil. Puron levels were within range. Everything was clean and checked out well. System is operating normally at this time.
There was a slight hump in the drain under the house. Lowered it to help prevent any sort of double trapping. System appears to be draining properly. Upstairs system needed 2 lbs of R-410A. Customer would like to have a check up on both systems when possible.
Upstairs system had a cracked drain trap which caused the secondary drain pan to fill up with water. Replaced and heavily insulated drain trap, cleaned out drain pan, and flushed drain line. Wet switch also would not reset and needed replaced. Replaced wet switch and system appears to be operating normally at this time.
PCSA 2022 Heating Check Up Renewal Blower motor/wheel appears to be slightly off balance but not having any issues. System could be a little low on R-410A but not enough to add any at this time. Everything else was clean and checked out well. Will monitor during future check ups. System is operating normally at this time.
Nothing coming on. Cause of the issue was tripped breaker and low voltage fuse. Reset breaker and replaced fuse. Showed customer which breakers need to be off to clean electrified filter. System is operating normally at this time.
PCSAS 2022 a/c check up prepaid Contactor was looking very worn out again. Replaced it with a heavier grade one under warranty. Everything else was clean and checked out well. System is operating normally at this time.