Brad is very communicative and professional did a great job.
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Tori helped us out immensely. He explained everything he was doing. He also having air units brought out because of the heat index. Very kind and curtious. Will always use Masons air conditioning and heating. They are honest and trustworthy company and so is Tori
Response from Mason Air Conditioning & Heating:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Performed system maintenance. Found equipment and all small parts operating to manufacturer specs at this time. Client did state there was a loud noise during start up, did not hear this during the visit. Also PVC came apart at condenser, re attached and glued that as part. Suggest keeping up with the regular maintenannce
Brennan G Today I visited and inspected the drainline. The pipe is draing normally. We discussed enrolling the system into our maintenance agreement.
Air Conditioning System Repair Service: Addressing poor air circulation caused by a malfunctioning blower fan in an AC system, we replaced the fan with precision. This meticulous replacement restored efficient cooling and airflow, delivering consistent indoor comfort to the homeowner.
Sealed duct cover, and filled gaps at hurricane pad
Visit #1 Performed system maintenance and also made the following corrections per inspector. Added additional hurricane straps to unit. There is now a total of 6 hurricane straps present for condenser. Added 60 amp breaker to indoor unit, existing disconnect was bypassed. It is now a junction box.
Replaced two 50 amp breakers that shorted during startup. Helped pull new wire and reprogrammed thermostat! Power restored to home and system operating as designed. Customer wants to hang on to portables until tomorrow. Need to send driver to pick up them after system runs ok overnight.
Air working upon arrival! Customer wants a tuneup in September! No abnormal issue found other than age of unit!