Reason for today’s visit with the customer was troubleshooting a loss of power in the master bedroom. Upon inspection the devices in the switchbank were backstabbed. The switch controlling the lights with a loss of power had failed. Upon making a temporary connection the lights worked as intended. We recommend a whole home redevice as a long term solution but for today’s solution we recommended replacing the switches in the switchbank. The customer moved forward with this solution and the work was completed.