Pride Plumbing was called out for a two-handle bathtub/shower diverter not diverting the water and for the shower valve not turning the water off. We used new copper pipe and rebuilt the pipe that the diverter screwed onto. We then found that the customer had installed the valve's seats and springs backwards. Once we reversed them, reassembled the shower valve, and attached the diverter, we tested for leaks and proper operation with no further issues. We also provided a cost estimate to replace the shower valve with either a new Delta single-handle model or Gerber three-handle model (this would include cutting an access in the shower wall, replacing the valve along with short sections of its hot- and cold-water supply lines with new PEX piping and fittings, and adding new stems, washers, seats, handles, and escutcheons for the three-handle model).
