Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
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Convenience
Pride Plumbing was called out for a broken main water supply line in the yard. It was a black roll pipe, and we were able to reconnect it using four new hose clamps and a coupling.
Pride Plumbing came out and provided a cost estimate to perform the following work in two bathrooms: 1) cut an access in the shower wall and remove the CPVC water supply lines from the shower valve and from underneath the home; install a new shower valve; run new PEX piping from underneath the home up to the new shower valve; and remove and replace a toilet flange and make its drain connection underneath the home; and 2) in the second bathroom, remove and replace the bathtub/shower valve along with installing a new shower head and black trim kit; and once the tile work is completed, come back out and install a new toilet.
Pride Plumbing came out and provided a cost estimate to replace a kitchen sink's under-sink drain assembly, P-trap, and leaking drain line through the wall to underneath the house in the crawlspace, and to where it ties into the main sewer drain stack, with new PVC piping and fittings.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) access a cleanout outside the home and run a jetter into the cast iron drain line towards the home; and 2) jett the line for about an hour to clear rust from inside it to help waste flow better. Jetting will need to be done monthly for a few months to be able to get the line as clear as possible. After this initial cleaning is done, we recommend a yearly maintenance of the line. We feel this is the best option, for now, to keep from having to cut into the customer's new concrete driveway to replace the drain line.
Pride Plumbing came out and provided a cost estimate to supply several Piedmont Rent-A-Jon handicap accessible port-a-jon's and handwashing stations and empty, clean, and restock them with toilet paper, soap and paper towels weekly. (https://piedmontrentajon.us)
Pride Plumbing was called out for sewage backing up into the home. We uncovered the home's sewage pump and found that the pump, its float, and the tank were covered in grease. We used a water hose and sprayed off the grease the best we could, and the pump began working properly. We also provided a cost estimate to perform the following work: 1) pump out the pump’s tank; and 2) pull and replace the sewage pump along with replacing its float, check valve, ball valve, and union, and placing a new control panel along with making the appropriate drain, discharge and vent pipe connections.
Pride Plumbing came out and performed the following work: 1) installed a customer-supplied Allen-Roth Bryton 1058527 pulldown kitchen sink faucet along with a Pride Plumbing supplied P-trap, end outlet waste, and slip joint extension and nut; 2) installed hot and cold boiler drains for a Maytag Bravos XL washing machine; 3) inspected a customer-installed bathroom sink P-trap for leaks; and 4) made an adjustment to the bathroom sink's popup assembly due to the sink draining slow.
Pride Plumbing came out and flushed a Rheem electric water heater.
Pride Plumbing was called out for a Rinnai RL75i tankless water heater that would stop producing hot water within 5 to 10 minutes of use. We checked the unit's inlet screen, flow rate, and heat exchanger temperature and found nothing wrong. We then called Rinnai tech support, and through them we ran multiple diagnostics and found nothing wrong. They then recommended we check the fan and vent for debris which we did, but we did not find any. Finally, they recommended we check the gas pressure when the outside temperature was warm in the afternoon to see if the water volume drops, and if it does, to have the homeowner contact a gas company to come out and investigate it.
Pride Plumbing came out and provided a cost estimate to: 1) trench a ditch from the water meter to the house to expose and remove the outside main water supply line; 2) install a new 1-inch black roll and PEX outside main water supply line from the water meter to the house along with installing tracer wire; 3) connect the new water line to an existing water line connection under the house and install a new ball valve main water shut-off and new thermal expansion tank in the crawlspace; 4) install a new pressure reducing valve (PRV), ball valve, and check valve at the water meter in the meter box; 5) test the new water line for leaks and working order; and 6) backfill and tamp the ditch after the work is completed and approved by the county’s inspection department.
Pride Plumbing was called out for a leaking Delta bathtub/shower faucet valve. Our inspection determined that the faucet valve's cartridge was bad. We replaced it with a new Delta RP46074 grey cartridge and corrected the issue. We also installed a new chrome handle on the shower valve.
Pride Plumbing came out and replaced a yard hydrant (this required us to dig down and uncover its water supply line, remove a short section of the water supply line and the yard hydrant, install the new yard hydrant and PEX water piping going to it; connect the PEX piping to the existing outside main water supply line, pour pea gravel and dirt around the new yard hydrant (the customer did not want us to use cement), cover and tamp around the base of the yard hydrant, and secure the yard hydrant to a post near it.
Pride Plumbing was called out for no water from a well. We provided cost estimates to either 1) replace the well's 30/50 pump switch and gauge, charge the tank, and replace the well's submersible pump and wiring; or 2) install a new submersible pump assembly (this would include replacing the pump, piping, wiring, tank tee, and well seal).
Pride Plumbing came out and provided a cost estimate to 1) trench a ditch from the house to the septic tank to expose and remove the outside main sewer septic drain line; install a new 4-inch PVC sewer drain line (connecting it to the main drain line under the home) along with proper cleanouts and fittings per code; install tracer wire in the ditch along with the new sewer drain line; and seal the septic tank penetration and backfill, tamp, and spread grass seed and straw after the work has been completed; and 2) pulling a toilet, replacing the toilet bowl's wax ring gasket and closet bolts, resetting the toilet, and testing it; and 3) replace the hookups for a washing machine (this includes installing new PEX hot and cold water supply lines, boiler drains, PVC drain, and a ProPlus plastic washer box; tying the water supply and drain lines into their respective water and sewer mains under the home; and insulating the PEX hot and cold water supply lines).
Pride Plumbing came out and provided cost estimates to: 1) call in our septic pumping truck, uncover the septic tank, remove the lid, pump it out, clean the tank’s filter (if applicable), ensure proper drainage and flushing, reset the lid, cover the tank back up, and install septic tank risers (so that the tank’s access covers are at ground level for better future access); 2) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink, dishwasher, and ice maker), the washing machine (installing new hot and cold boiler drains), and one bathroom (sink, toilet, and bathtub/shower), with new PEX piping and fittings; and 3) repipe and replace the drain lines in the crawlspace, going to the fixtures in the kitchen (sink and dishwasher), the washing machine (installing a new washer box), and one bathroom (sink, toilet, and bathtub/shower), with new PVC piping; installing new fittings and supports under the house for each fixture.