Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing was called out for a clogged drain line in the laundry room. We used a sewer machine down through the drain and cleared the blockage. The customer also wanted us to look at a loose toilet. We pulled the toilet; cleaned the wax ring gasket off; found that the closet flange was broken and ground it off; installed a new Oatey 43539 PVC replacement closet flange; installed a new wax ring gasket; replaced the toilet bolts and caps; reset the toilet; added six plastic shims underneath the toilet bowl to level it; tested for leaks; caulked around the base of the toilet bowl; and tested for stability, leaks and proper operation with no issues. We also provided a cost estimate to trench a ditch from the town sewer tap to the building to expose and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code.
Pride Plumbing came out and provided a cost estimate to 1) trench a ditch from the house to the town sewer tap to expose and remove the outside main sewer septic drain line; 2) install a new 4-inch PVC sewer drain line (connecting it to the main drain line under the home) along with proper cleanouts and fittings per code; 3) install tracer wire in the ditch along with the new sewer drain line; and 4) backfill, tamp, and spread grass seed and straw after the work has been inspected and approved by Montgomery County's Inspection Department. We also provided a second quote to dig up and replace the gutter drain lines near the home with new PVC piping and fittings.
Pride Plumbing came out and replaced a leaking 50-gallon Bradford White DS150S6CX LP gas water heater with a new Navien NPE-240A tankless model with a NAVICIRC recirculation pump. This included: 1) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; 2) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, NAVICIRC recirculating kit, drip leg, gas shutoff valve, and condensation and intake lines; 3) wiring up the unit; 4) ensuring that it was properly vented; and 5) lighting and programming the unit.
Pride Plumbing came out and provided a cost estimate to replace a leaking 50-gallon Bradford White DS150S6CX LP gas water heater with a new Navien 240A tankless model with a NAVICIRC recirculation pump. This would include: 1) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; 2) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, NAVICIRC recirculating kit, drip leg, gas shutoff valve, and condensation and intake lines; 3) wiring up the unit; 4) ensuring that it was properly vented; and 5) lighting and programming the unit.
Pride Plumbing came out and inserted a camera into the home’s drain lines in order to determine their condition. Our inspection of the drain lines did not find any issues.
Pride Plumbing came out and provided a cost estimate to replace a 40-gallon Whirlpool E2F40LD045V electric water heater with a new 40-gallon electric customer supplied model (this would include removing and disposing of the old water heater after disconnecting its electrical connections and inlet and outlet water lines; installing water heater pads, the new water heater, new ball water shut-off valves, new PEX and stainless steel water supply lines to the water heater's water connections, a new brass drain valve, connecting the unit’s electrical connections, bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, and setting the unit to its appropriate operating temperature).
Pride Plumbing came out and repiped and replaced the drain lines under the house in the crawlspace, going to a) the fixtures in the kitchen (sink and dishwasher) and one and one-half bathroom (sinks, toilets, and bathtubs/showers) - replacing the toilet bowls' flanges and wax seals, the P-traps underneath all the sinks, and the bathtub/showers' waste and overflow; and b) the washing machine - installing new PVC piping, fittings and supports under the house and up through the flooring for each fixture. We also removed a grey drain line and tied the water heater's T&P valve into the new drain line for the washing machine.
Pride Plumbing came out and provided a cost estimate to repipe and replace the drain lines under the house in the crawlspace, going to a) the fixtures in the kitchen (sink and dishwasher) and one and one-half bathroom (sinks, toilets, and bathtubs/showers) - replacing the toilet bowls' flanges and wax seals, the P-traps underneath all the sinks, and the bathtub/showers' waste and overflow; and b) the washing machine - installing new PVC piping, fittings and supports under the house and up through the flooring for each fixture. We will also remove a grey drain line and tie the water heater's T&P valve into the drain line for the washing machine.
Pride Plumbing came out with our septic pumping truck, uncovered the home’s septic tank, removed both of its lids, pumped out the solids and liquids sides of the tank, cleaned the tank’s filter, ensured proper drainage and flushing, reset the lids, and covered the tank back up.
Pride Plumbing was called out for sewage backing up into the home. Our inspection determined that the customer's septic tank was full. We provided a cost estimate to call in our septic pumping truck, uncover the septic tank, remove the lid, pump it out, clean the tank’s filter (if applicable), ensure proper drainage and flushing, reset the lid, and cover the tank back up. The customer also had a higher than usual water bill. Our thorough inspection inside and outside the home did not find any plumbing issues either in the home or in the yard that would cause the water bill to be higher.
Pride Plumbing was called out for a broken main water supply line in the yard. It was a black roll pipe, and we were able to reconnect it using four new hose clamps and a coupling.
Pride Plumbing came out and provided a cost estimate to perform the following work in two bathrooms: 1) cut an access in the shower wall and remove the CPVC water supply lines from the shower valve and from underneath the home; install a new shower valve; run new PEX piping from underneath the home up to the new shower valve; and remove and replace a toilet flange and make its drain connection underneath the home; and 2) in the second bathroom, remove and replace the bathtub/shower valve along with installing a new shower head and black trim kit; and once the tile work is completed, come back out and install a new toilet.
Pride Plumbing came out and provided a cost estimate to replace a kitchen sink's under-sink drain assembly, P-trap, and leaking drain line through the wall to underneath the house in the crawlspace, and to where it ties into the main sewer drain stack, with new PVC piping and fittings.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) access a cleanout outside the home and run a jetter into the cast iron drain line towards the home; and 2) jett the line for about an hour to clear rust from inside it to help waste flow better. Jetting will need to be done monthly for a few months to be able to get the line as clear as possible. After this initial cleaning is done, we recommend a yearly maintenance of the line. We feel this is the best option, for now, to keep from having to cut into the customer's new concrete driveway to replace the drain line.
Pride Plumbing came out and provided a cost estimate to supply several Piedmont Rent-A-Jon handicap accessible port-a-jon's and handwashing stations and empty, clean, and restock them with toilet paper, soap and paper towels weekly. (https://piedmontrentajon.us)