Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing was called out for a water leak at a Navien tankless water heater located in a garage. We found a leak on a PEX inlet water supply line. We cut out the leaking section of pipe and repaired it with new PEX piping and fittings.
Pride Plumbing came out and delivered one Piedmont Rent-A-Jon work port-a-jon. We pumped it out and emptied, cleaned, and restocked it with toilet paper and hand sanitizer each week it was in use. (https://piedmontrentajon.us)
Pride Plumbing was called out to install a water supply stop for a new refrigerator ice maker. The customer opted to have us install a completely new supply stop from the main waterline. We turned the water off to the house, went into the crawlspace, and installed two black roll to PEX pipe adapters and then made the water connections for the new supply stop. We turned the water back on and tested for leaks and the proper function of the ice maker with no issues.
Pride Plumbing was called out for two loose toilets. For the first toilet, we simply tightened its toilet bolts and stabilized it. For the second toilet, we had to pull it, clean the wax ring gasket off, and since its flange was cast iron, we installed a new spanner flange repair kit (connecting it to the main drain stack), installed a new wax ring gasket, replaced the toilet bolts and caps, reset the toilet, tested for leaks, caulked around the base of the toilet bowl, and tested for stability, leaks and proper operation with no further issues.
Pride Plumbing was called out for a clogged kitchen sink drain. We removed the sink’s P-trap and used a sewer machine down through the sink's drain line and cleared the blockage. After replacing the P-trap and testing for leaks and proper drainage, the issue was corrected. We ran hot water down the sink for several minutes and it drained properly. We also added additional floor joist metal strapping to the sink's black roll drain line underneath the home to correct is angle of fall. We provided a cost estimate to replace the kitchen sink's under-sink drain assembly, P-trap, and drain line through the floor to under the house in the crawlspace, and to where it ties into the main sewer drain stack, with new PVC piping and fittings.
Pride Plumbing was called out for a water leak underneath a bathroom sink. Our inspection found that the leak was coming from the sink’s two-handle widespread faucet. We replaced the faucet with a new customer-supplied Moen two-handle widespread model along with its hot and cold braided stainless-steel water supply lines. We tested for leaks and proper operation of the faucet with no further issues.
Pride Plumbing came out and provided a cost estimate to 1) trench a ditch from the building to the town sewer tap to expose and remove the outside main sewer septic drain line; 2) install a new 4-inch PVC sewer drain line (connecting it to the main drain line under the building) along with proper cleanouts and fittings per code; 3) install tracer wire in the ditch along with the new sewer drain line; and 4) backfill, tamp, and spread grass seed and straw after the work has been inspected and approved by Montgomery County's Inspection Department.
Pride Plumbing was called out for no water from a well. Our inspection and tests found that the water would run for about a minute, stop, and then start flowing again. We replaced the well's pressure gauge, brass nipple, and pressure switch, charged the tank to a proper pressure, and tested the well with no further issues.
Pride Plumbing was called out for no hot water in an upstairs master bathroom. Our inspection determined that the setting on the home's tankless water heater was incorrect and was causing the water to lose heat before reaching the upstairs bathrooms. We adjusted the water heater's settings, tested the water temperature, and the issue was corrected.
Pride Plumbing came out and replaced a yard hydrant - a tree fell on it and broke it (this required us to dig down and uncover its water supply line, bust the concrete around the yard hydrant, remove the water supply line and the yard hydrant, install the new yard hydrant and PEX water piping going to it; connect the PEX piping to the existing polybutylene outside main water supply line, pour pea gravel around the new yard hydrant, cover the pea gravel with new cement, and cover and tamp the new water line).
Pride Plumbing came out and provided cost estimates to replace a non-working 40-gallon LP Bradford White MI40T6FCX2 water heater with a new Navien tankless model with and without a NAVICIRC recirculation pump. This would include: 1) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; 2) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, NAVICIRC recirculating kit (if applicable), drip leg, gas shutoff valve, and condensation and intake lines; 3) wiring up the unit; 4) ensuring that it was properly vented; and 5) lighting and programming the unit.
Pride Plumbing came out and provided a cost estimate to remove and replace two non-working drain plugs on two outside cleanouts and properly tighten them as not to allow sewer gases and waste to leak from the drain lines.
Pride Plumbing was called out for a clogged drain line in the laundry room. We used a sewer machine down through the drain and cleared the blockage. The customer also wanted us to look at a loose toilet. We pulled the toilet; cleaned the wax ring gasket off; found that the closet flange was broken and ground it off; installed a new Oatey 43539 PVC replacement closet flange; installed a new wax ring gasket; replaced the toilet bolts and caps; reset the toilet; added six plastic shims underneath the toilet bowl to level it; tested for leaks; caulked around the base of the toilet bowl; and tested for stability, leaks and proper operation with no issues. We also provided a cost estimate to trench a ditch from the town sewer tap to the building to expose and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code.
Pride Plumbing came out and provided a cost estimate to 1) trench a ditch from the house to the town sewer tap to expose and remove the outside main sewer septic drain line; 2) install a new 4-inch PVC sewer drain line (connecting it to the main drain line under the home) along with proper cleanouts and fittings per code; 3) install tracer wire in the ditch along with the new sewer drain line; and 4) backfill, tamp, and spread grass seed and straw after the work has been inspected and approved by Montgomery County's Inspection Department. We also provided a second quote to dig up and replace the gutter drain lines near the home with new PVC piping and fittings.
Pride Plumbing came out and replaced a leaking 50-gallon Bradford White DS150S6CX LP gas water heater with a new Navien NPE-240A tankless model with a NAVICIRC recirculation pump. This included: 1) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; 2) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, NAVICIRC recirculating kit, drip leg, gas shutoff valve, and condensation and intake lines; 3) wiring up the unit; 4) ensuring that it was properly vented; and 5) lighting and programming the unit.
