Consistently excellent service!
Jason was terrific, as are all the Interstate techs. Thumbs up!
Adam Rockwell is a very knowledgeable and efficient service tech.
Came out to call for a system making noise. We were out recently to check the system out because of the same noise and stated that it was a filter. I checked the unit over and found the lineset in the wall is causing the noise due to vibration of the outdoor unit. The system was also very low on refrigerant, so system does have a leak. I did an inspection of the system and the evaporator coil is in rough shape. Discussed with customer about options and repair vs replace. Customer wanted to wait on making any decisions at this time. I will send over all estimates to customers email.
Jesse 8/5/22 arrived met with customer and listened to noise wasn’t making much of a noise but got in attic and checked system blower motor and wheel is good got to filter and found it is dirty and was rattling when blower came on si I replaced the filter noise stopped there is no walkway to the unit this house has brand new insulation blown in the customer says we gave a estimate for ductwork in the master bedroom they are considering doing it they will let us know system working at this time
Ray F 8/5/22 Arrived to a blue club member ac tune up and the customer greeted me at the front door. I introduced myself and asked how his air conditioner has been working this season. He informed me that the system was working good and showed me where the equipment was located. We replaced (2) 14x25x1 pleated air filters and turned the thermostat down. Inspected the furnace and evaporator in the attic. Found the blower motor, wheel and housing clean and the wheel is balanced. Blower motor amps are normal. Return and supply temperature differential of 21 degrees. Evaporator coil is clean. Wiring in good condition. Ductwork strapped and in good condition. Attic insulation is sufficient. Inspected condenser and found the refrigerant levels normal. Contactor, wiring and disconnect in good condition. Compressor and condenser fan motor amps are ok. Capacitor is within manufacturer specifications. Cleaned condenser coils. System is cooling properly at this time. Thank you for
No cool main unit. Evaluated system and found compressor run capacitor to be bad. Replaced capacitor under 10yr part warranty. Washed condenser coil, contactor points are good. Checked operation, all amps and pressures are good. Required subcooling is 9 degrees +/- 3 degrees, actual subcooling was 7.9 degrees, superheat was 11.7 degrees. System is operating normally.
I arrived for a customer I visited on this past weekend. I couldn’t inspect the complete system due to the furnace and evaporator coil was inclosed in the wall. Once the system was accessible we inspected the indoor system and found the evaporator coil to be clean and the filter to be completely stopped up. This filter was 2 years old at minimum. This system was also double filtered. We removed all the filters in the house and added a new filter to the filter base. We also due to sign up both systems on a blue club maintenance plan.
I arrived for a new customer no cool call. I spoke with the homeowner and found that they have set up umbrellas on the system to help it stay cool. The outdoor system is cycling on and off. I found the system in the off position and I put all my tools in place to check the system. I found the system to have a 189 psi difference from the high side and low side with the system on the off position. I cycled the system on and found the head pressure to rise to 500 psi and shut off. I then disassembled the system and cleaned the condenser. Once the system was clean I cycled the system back on and found the head pressure to rise to 425 psi and drop back down to 320 psi. I cannot access the indoor system because it has been framed into the wall. I made this aware to the homeowner and made it know that I cannot properly diagnose the system without looking at the complete system. I suspect that the metering device is restricted or a different component is restricted. The homeowner is going to b
Customer called and canceled. They are leaving and do not need the service today
Ray F. 6/16/2022. Arrived to service call and customer greeted me in the garage. I introduced myself and asked what her air conditioning issues were today. She informed me that a worker noticed water in the emergency drain pan in the attic above garage. I inspected the system in the attic and found the condensate drain line clogged. Inspected evaporator coil. Cut and cleared over drain line with nitrogen. Sealed evaporator coil doors with metal tape. Inspected condenser refrigerant charge and operations. System working properly at this time. Spoke with service manager and waived diagnostic fee. Thank you for your business.
Tyler April 25. I arrived for blue shield ac service x2. Changed all air filters. Checked blower motors and drain lines. Checked refrigerant charge. Took amp draws on compressors and condenser fan motors. Checked dual run capacitors. Checked electrical connections. Cleaned condenser coils. Units operating properly at this time.
Tyler April 20. I arrived for blue shield ac service x4. Changed filters. Checked thermostat operation. Replaced batteries on 3 of the thermostats as they were low. Checked blower motors and capacitors as well as blower wheels. Checked refrigerant charges. Dialed in the newly installed carrier to 9 degrees of sub cooling as the nameplate calls for. Took amp draws on compressors and condenser fans. Checked dual run capacitors. Found dual run capacitor on ac #2 out of tolerance. Customer wanted to go ahead and replace it. Swapped it out. Checked electrical connections. Cleaned condenser coils. Units operating properly at this time.
I arrived for a blue member fall maintenance. I spoke with the homeowner and we discussed how the air in the back rooms are doing from the last service where I adjusted the dampers to gain more air flow. I found that the rooms are a more comfortable for the homeowners and they have no complaints on the temperature difference from room to room. I then inspected the furnace and evaporator and found the evaporator coil to be clean and the gas pressures on the furnace to be in normal range. I found the amp draws on all electrical components to be normal. Overall this system is running properly at this time.
Arrived on 28 December for a fall tuneup check capacitors on the inside and outside of the unit everythingâ€˜s within tolerance it was warm enough outside to check the charge on the unit it had 23Â° superheat with 25Â° sub cooling it is an R 22 system with TXV is on the inside and outside unit Heat exchanger checked flame sensor hot surface igniterGas pressure everythingâ€™s within tolerance this is an old unit and I would recommend replacing it at the earliest convenience customer changes on filters. Recommended due to his age that the homeowners acquire more carbon monoxide detectors in the home did not find any while testing unit but still recommend carbon monoxide detectors.
I arrived for a club member fall maintenance. I spoke with the homeowners and for that they are not having issues with the furnace or ac system. I inspected the furnace and for the system to be running. I cycled the system off and checked all electric components and cleaned the flame sensor. I then cycle the system on and checked gas pressures amp draws and temp rise through out the home. I found one room with a 6 deg temperature difference through the vents. This is the only room with round vents and they are located in the cycling vs the wall stub out like the other rooms. I recommended to replace the fuse due to the age of the system. The homeowner wants to run the system for as long as they can.
Right on 16 November for two winter tuneups Inspected heat exchangerâ€™s clean flame sensorâ€™s on both units took temperature rise change filters throughout the house the one outback is a heat pump cycled heat pump everythingâ€˜s within manufacture specifications at this time.
Arrived on 5 November for a full tuneup pond checking system found the gas valve had went bad customer authorized replacement for the universal gas valve checked everything the system is old and told her is recommended think about placing replacing the system everything is working at this time checked gas pressure exchanger change filters in the house.