Consistently excellent service!
Jason was terrific, as are all the Interstate techs. Thumbs up!
Adam Rockwell is a very knowledgeable and efficient service tech.
Duct cleaning inspection for home with 2 systems, 1 2 ton in attic servicing bedrooms. 1 5 ton in garage closet servicing remainder of home. Customer has recently remodeled, and wanted to have ducts cleaned. After initial inspection, found multiple issues that I brought up with homeowner. For bedroom system, there is no attic access, so homeowner will have one installed. System also is low on return air, recommend having an additional 8â€ duct cut in the master suite with 14x24 filter grill. For main home system, manufactured in 2019, the ductwork shows signs of asbestos in the insulation, due to age of the home, the composite of ductwork components and the flexible sleeve below the return plenum. See attached photos. Some ducts have newer insulation flexible ductwork and some have older. The hard pipe components are all suspected to have asbestos elements in the insulation. There is no safe way that I can think of to clean this system, so all I can recommend is to have it replaced.
Performed preventative maintenance on furnaces. Changed filters for customer on both systems. Inspected the blower assembly, motor, electrical components, burners, flame sensor, hot surface igniter, inducer motor and overall condition of equipment. Cleaned flame sensors on furnaces. Checked thermostat operation, amps, temperatures and gas pressures. Tested all safeties on furnaces. Both furnaces are heating properly within manufacture specifications.
I arrived to inspect a system for replacement and found the system to be a upflow set up in a closet. We went over system options and we only wanted the cheapest installed. We agree to a Bryant condenser, Payne furnaces and a carrier coil to the price we agreed to with no other upgrades. The flue replacement and the filter base will be separate if you choose to still have this installed.
Dryer vent cleaning side discharge. Inspected dryer vent that is running about 6 feet through a cabinet then out the side of home. The vent itself had very little lint in it, I believe the error message was coming from the hose being slightly linked. Cleaned out the small amount of line in the line and the dryer to the impeller. Cleaned up and was hustled a hose that was leaking behind the washer as well. Told homeowner that if it continues to leak it is because it is a drain hose and the line is unable to take the fill amount of water being drained from the washer, so a plumber may need to be called. Made sure all connections and cabinets were back in place properly and machines were working well at this time.
I arrived for a tune up for a blue shield member. I spoke with the homeowner and found that the air flow is still not to how they want it to be. I inspected the duct work and found the duct work to be undersized for the system. This is causing the air in the back bedrooms to have a lot more air flow than the rest of the house. I expect the situation to the homeowner and we decided to to leave the duct as it is for now until they decide to replace the duct.
Arrived on 19 August for two air conditioning. Preventative maintenance is everythingâ€™s new checked contactors capacitors on everything checked blowers evaporatorâ€™s changed filters on unit wash condenserâ€™s everythingâ€™s working at this time
I arrived for a two system ac pm and a blue club membership. I inspected both indoor systems and found the main systems filter to be completely stopped up with heavy debris from construction. I recommend to replace the filter every week or two to prevent the system and the duct work from getting dirty from construction dust. I also found the back bedroom system to have the instruction manual from the tankless water heat to he packed between the evaporator coil and the flue. This was melting the plastic and burning the paper on the manuals. This is a fire hazard and the flue needs a 1â€ clearances from all combustible items at all times year around. I also recommend to replace the filters on this system every two to one week.
Came out to call for a system not cooling properly. Found that the unit had faulted out due to low pressure. Checked pressures and found the system completely out of refrigerant. Did a complimentary minor leak search on it and couldnâ€™t find anything. Weâ€™ll be coming back Monday to do a complete leak search on system and discuss options based on findings. Came back out to do complete leak search on system. After checking the system over with a leak detector, I wasnâ€™t able to trace down a leak at this time. I am unsure of how the system is out of refrigerant, as the unit held 200 psi for 15 minutes, and we were out to do the maintenance in June. Discussed with customer about other options. Customer was interested in doing the leak stop and charging the system. I cleared and charged system and added leak stop to it. I added 6.7lbs of 410a, and system is calling for around 8lbs. Told customer Iâ€™d come back and finish the charging it, and also double check the systems operation. Fi
I have July 2 for an air conditioning preventative maintenance Blue Shield checked evaporator blower drain line clean the customers filter checked contactor capacitor refrigerant everythingâ€˜s within tolerance system had a 12Â° superheat and a 6.5Â° sub cool TV system everything is running as it should. Also wash condenser
Summer AC tune up on ductless mini split unit that we installed last July, 2020. Customer has had a condensate leak on this unit since they switched it to AC mode this June. They are also wanting to have the unit serviced. Looked over system inside and outside, checked condensate line and found it was backed up about a foot outside, and the inside was dripping at the fastener to the evaporator drain pan. After cleaning out line and measuring proper fall, found the nipple leading from drain pan to be cracked all around. This part will need to be ordered special, will call customer back with details on it after researching. Checked electrical, washed condenser, vacuumed filters and confirmed proper operation of unit in cooling .and heating modes, other than the broken piece that will need to be replaced. Left unit shut to off position at outdoor disconnect for time being.
I arrived to replace the filters for a blue club member. I replaced the filters and check the systems. I found both condenser fan motors to be leaking oil and one system had burnt wires in the condenser on the capacitor terminals. I ,add all issues aware tot he homeowner and we due to repair the burnt wires and not replace the conditioner fan motors at this time.
01JUN2021 Jason B Arrived for non-club tune up on 4 Amana systems. Cycled systems on the thermostats, started with coil and blower cabinet inspections, all coils are clean. Blower cabinets clean and motors in good shape. No signs of oil. System # 2 blower capacitor is slightly low but still within specs the rest are in good shape. After verifying the integrity of the electrical components in the furnace I moved to the ACs. Inspected all electrical components and charge. Found systems 1 & 2 to be very dirty system 1â€™s capacitor was reading out of specs likely due to the condenser coils being clogged up. Changed all filters. After washing the condensers I cycled the systems back on. Everything is performing well at this time.
Came out to call to replace the thermostat customer had. I was out a couple of days ago for the issue that the thermostat had to be set at 69 to reach desired temperature of 76 in home. Customer called OG&E and they no longer provide replacements for their thermostats. I discussed with customer about thermostats I had available and what would fit best in their home. Customer chose to have me install the Honeywell T6. I installed the thermostat using the existing base of the other stat to cover wall blemishes. Wired in thermostat accordingly, and went through the settings with customer and explained operation. When the thermostat was set, it was reading 76 in the home rather than the 69 degrees the other stat was reading. Customer is pleased with the new stat and how it operates. System will stay more consistent with temperatures now.
Came out to call for a system not cooling properly. Customer stated that the system has to run at 69-70 degrees on the thermostat to keep it 78 degrees in the home. I checked system operation and found the pressures reading below recommended pressures, and temperature chart. I also noticed that my meter is reading 76-77 degrees in the home, but the thermostat is reading 70. Let customer know that he needs to have OG&E out to check thermostat and possibly replace it due to temperature difference. I also discussed doing a refrigerant charge on the unit, but also discussed leak search and replacement with customer. Customer chose to add refrigerant for now. If we have to come back for the same issue, customer will address leak search or replacement at that time.
Came out to call for a system not cooling properly. Customer stated that they had issues with the system not working yesterday and now the power isnâ€™t working in half the home today. I checked system over and found a wire had broke loose to the control board, and was keeping the AC from coming. I fixed wire, and cycled on AC. Condenser still wasnâ€™t coming on. I had 24 volts to the contactor and it was working properly. I checked my fuses and they were good. I checked main power going into the unit and found that I was only getting 120 to the condenser unit. Customer stated he had an electrician out this morning and the electrician said he was missing a leg of power from his main electrical box. They have OG&E scheduled to come out and fix the problem. The system wonâ€™t come on without full power. I let customer know that I would come back out if there is something else going on with it after they fix the power issue.