Homeowner needed a quote to raise the unit also duct cleaning and then replacing the grills. I advised the homeowner of everything he wanted to just wash the grill. James recommended not doing that and we just replaced the grill due to the fact as sit there and typically happens to rust out, also advised that the paint gets eaten off. Homeowner is aware of the situation. I am one of the first three companies to come in and give them a quote not making a decision today. Will let us know by Monday.