Despite going 2-1/2 days without AC in the middle of July and being 6pm, our meeting with Mason air was a delight, because of Aaron Krasnow. This was the third company we had out and Aaron had the most experience and technical knowledge of all the techs we had seen previously. We were well prepared for what was wrong and that we were ultimately going to get a new system and Aaron was fabulous with details on different systems, different ducts, return placements, proper sizing, seers, bTU. One o the company insisted on a larger unit which made seek more options. Love to see someone so passionate and knowledgeable about the work they do and super polite. Aaron even went back to the shop to get us a loaner portable, at 8 on a Friday night. Above and beyond. Thanks.
