Townsend services my heat, air conditioning, whole house generator and air filtration system. They also deliver our oil. Always excellent prompt service. Available for emergencies and regular maintenance. Great company. The technicians are knowledgeable and friendly.
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Good in all respects
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I like that Townsend schedules annual checkups in advance and responds promptly if any issues arise throughout the year
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Called within the time frame to let me know he was on his way. Very thorough and kept me informed as to what was going on and what the issues were.
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Excellent job. Friendly, knowledgeable and efficient. Same for Dane and Jeff as well. The best! Thank you
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I had a furnace out and called at 8:30 AM and said the last time this occurred the Service Tech did not arrive till 4:30 PM and that was OK that time because I did not need to go anywhere on that day but this time I could not wait all day because I had appointments that I had to keep. The Service Tech said he was diverted from his original call to take care of me, he arrived early, was very thorough and fixed the problem. This allowed me to keep my appointments. Thanks to everyone for accommodating me.
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On time, polite, clear, knowledgeable, efficient, professional - love this gentleman
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My mother’s, an at home hospice patient, AC was not working well. Brian worked very hard to get it working, explaining very well what was wrong with the unit. Brian arranged for another visit so I could talk next steps. I told Brian that I would buy an AC to cool the condo down, until we could get mom’s unit fixed. Brian volunteer to come back to the condo to put in the window unit. This was not necessary, but it was the kindest offer of support that I could imagine. Brian was very concerned about my mother’s comfort and I am very grateful!!
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Greg was Professional, friendly and explained the service very well. Bravo!
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Good morning! Congrats on your new Roth oil tank that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)
Good afternoon. Congrats on your new Roth oil tank that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today. Thank you!
cust called re bal. went over it with him, removed late fee. he's happy
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Customer service, fuel delivery, equipment service
