Even though the problem was not one that Hart covered, Frank detailed what he thought it could be and offered solutions for us to consider. He was very professional and helpful.
Response from Hart Home Comfort:
Thank you for your review! We appreciate your feedback and business.
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Charles/Charlie is the best! Always appreciate his positive attitude, expert knowledge, outstanding skill, and excellent caring work.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your positive feedback and are glad to hear that you had a great experience with our customer service representative, Charlie. We will be sure to pass along your compliments to Charlie.
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My experience was outstanding .Walter the technician was beyond amazing very Knowledgeable ,very caring and understanding.He answered all my questions Also I would like to thank his team For doing an excellent job.I am very grateful that I picked heart home comfort to have my HVAC installed.
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Arrived on time, explained purpose, dedicated time & at the end explained service done and entire machine operation.
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