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Julio did a great job. He was professional and pleasant. He answered all our questions and explained everything he was doing. We look forward to seeing him again whenever we require assistance.
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I remain very pleased with the service provided by Hart. The techs they employ are knowledgeable and more importantly consistent. Thank You!
Response from Hart Home Comfort:
Thank you for your kind words. We appreciate your business and look forward to serving you again in the future.
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Response from Hart Home Comfort:
Thank you for your business. My family appreciates it. Sincerely, Jacqueline Hart
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Professional and knowledgable
Response from Hart Home Comfort:
Thank you for your 5-star review! We appreciate your kind words and are committed to providing excellent service to all of our customers.
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Selvin was prompt and did a great job. We called in mid-November to schedule this appointment but instead were put on a waiting list. It is inconvenient to get a call for next day service during the holiday season in December.
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Response from Hart Home Comfort:
Thank you so much for this review. We really appreciate your business.
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Response from Hart Home Comfort:
Thank you for your 5-star review! We appreciate your feedback and are committed to providing the best service possible. We will continue to work hard to earn your trust and satisfaction.
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He was professional and thorough.
Response from Hart Home Comfort:
Thank you for your 5-star review. We appreciate your feedback and are committed to providing the best service possible.
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Response from Hart Home Comfort:
Thank you for your kind words! We're thrilled to hear that you're pleased with our service. We appreciate your business. Jacqueline Hart
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Martin was very professional, he stepped through a few diagnostic steps to isolate issue of a clogged nozzle. What I found irritating was the service repair number was not available to me once I did not have the correct phone number and it was not listed on the fuel ordering website. Fortunately my heat was not a issue just hot water I left a couple of messages on phone but was instructed that the phone call would be returned on the next business day, since this occurred over the weekend I was left out of luck. My suggestion is to make the main number available on all contact points.
Response from Hart Home Comfort:
I am sorry to hear that you could not find the phone number. It is on the bottom of the first page of the website.
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Tom notified me that he was on his way. He ascertained the problem. He replaced the part and checked to see that it was working before he left. Tom was professional, polite and quick.
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