Response from Hart Home Comfort:
We really appreciate you taking the time to leave us a review
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Your rep on the phone helped us right away and set up an appointment for service. The technician arrived within the window of the projected schedule which was same day and only a couple of hours from my phone call. The technician was able to do the job right away and able to replace our thermostat very quickly. He was very neat and easy to speak with when explaining the project. The cost was covered in our contract. Thanks!
Response from Hart Home Comfort:
Thank you for your kind words! We're glad we could help you with your thermostat replacement. We appreciate your business and look forward to serving you again in the future.
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John was on time and extremely courteous. Anytime I have Hart in for service the techs are always top notch and get the job done!
Response from Hart Home Comfort:
Thank you for your review. We appreciate your business and are committed to providing outstanding service to all of our customers. We look forward to serving you again soon!
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Great job. Came on time and completed all work. Clean with no residual oil odor.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are glad we could help you with your service call needs.
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Response from Hart Home Comfort:
Thank you so much for taking the time to leave a review! We value your opinion and appreciate your feedback.
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We have had two service calls recently. One was on Thursday 5/23 and the second one on Saturday 5/25. A technician named John came on Thursday and had to do a lot of work. He was very patient with me and happy to explain everything he was doing and why. Very nice guy! I did need a follow up on that Saturday and Charlie came to clear out a nozzle and adjust a pump. Both guys arrived quicker than I thought they would be able to which was very much appreciated. In addition I received an education on the burner and how these things work which I appreciated as well. You have two great technicians in John and Charlie.
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As always prompt and professional service. Issue diagnosed and repaired. Highly recommend Hart and Don’s service.
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Don did an excellent job. Showed up on time. Quickly identified and fixed the issue. He then took the extra time to fine tune the oil burner. Very happy with the service.
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Pleasant,professional.Thorough. Feel confident that he took the time to do a good job and answered questions. Highly recommend him.
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Don is a very friendly person. Don lets you know what he doing and what he finds. He takes his time to explain things to you. I couldn’t have asked for a nicer experience.
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I was completely satisfied with the tune-up. Would highly recommend.
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