Once again reaching out to Hart Home Comfort for a heating issue resulted in total satisfaction and a positive outcome.
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Hart Home Comfort Service personnel in the field or the office are always polite, friendly and efficient. The company is a joy to deal with. A clear anomaly in todays, minimalist service environment.
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While there was a knotty issue over the last few months, everyone who came for service was professional and went out of their way to see to it that the recurring issue was resolved before they left. Ultimately, the "Pro from Dover" was called in and this visit has resolved the issue once and for all. Tom recommended an additional fix that while not critical, was a good idea, and based upon my complete faith in Hart, we went forward.
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Fantastic. Knowledge, thoughtful, clear explanations, enjoyed my wife’s cooking
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Every contact with Hart Home Comfort makes me wonder why anyone uses another HVAC company. Brian always goes the extra yard to tune my burner for maximum performance. Service calls become visits from a friend instead of an inconvenience.
Response from Hart Home Comfort:
Hi Mr. Miller, Thanks so much for the kind words. Over the years, we have become more like family with many of our customers. That is the type of relationship we always want to have. Please reach out if we can do anything. Best wishes, Jackie
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Once again, the necessity of a service call provided an opportunity to meet another of the courteous and always helpful Harte Home Comfort staff. Don was fully knowledgeable, polite, and genuinely fun to chat with. All my inquiries regarding the service required were answered fully and only after Don was certain that I understood, did we move on. It is rare indeed these days to actually enjoy it dealing with a service company, but that is precisely what Hart Home Comfort is all about.
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Unable to rate quality of service not qualified in the oil burner field and need more time to see how my burner responds after the maintenance performed
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Brian has been my service technician for the last few years, he is very knowledgeable on how to service my boiler to run at its peak performance. He also displays a professional attitude and is extremely neat. Brian is an asset to your company
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While I can think of things more rewarding than replacing a leaking oil tank, interacting with The Hart Home Comfort team is always rewarding. Polite, courteous, and professional are qualities rare in the market place these days, but always on display with the Hart Team. It is a pleasure to be rid of my previous heating company, and enjoying excellent service with Hart!
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