Tech was excellent
Response from Hart Home Comfort:
Thank you for your kind words!
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Friendly, knowledgeable & courteous service.
Response from Hart Home Comfort:
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. We appreciate your feedback and are committed to providing the best possible service to all of our customers.
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Response from Hart Home Comfort:
We are grateful for you taking the time to leave us a review.
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Response from Hart Home Comfort:
Thank you so much for taking the time to leave a review! We value your opinion and appreciate your feedback.
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The service man, Julio came in a timely manner from when I called. He took care of the problem and was very pleasant.
Response from Hart Home Comfort:
Thank you for your kind words. We appreciate your business and are glad we could help you today.
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Great service have them for along time
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your loyalty and support.
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He knows his job. Very professional.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are committed to providing the best service possible.
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Brian Edwards is an excellent worker. Very knowledgeable and very professional.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are committed to providing excellent service to all of our customers.
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There is zero excuse for not delivering Fuel prior to running out. I had to stay up until 11:30PM to get service. The house got down to 40 degrees. It would have frozen if I did not come home when I did. I have been with your company for over 35 years and NEVER ran out before.
Response from Hart Home Comfort:
We sincerely apologize for the computer error that caused the runout. The delivery manager and I have reviewed the account and made the necessary adjustments so it never happens again. Best, Jacqueline Hart
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Response from Hart Home Comfort:
Thank you for your kind words. We appreciate your business and look forward to serving you again.
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In October we had a new boiler installed. After installation we had some problems the biggest one being banging in the pipes and radiators. Brian Edwards came and quickly and accurately diagnosed the problems. He repalced a nozzzle on the burner, adjusted the pressure, and most importantly he said that the Hartford Loop should be lowered. After ordering the parts he repiped the Hartford Loop. Problem solved! Brian is very knowlegeable, a skilled technician, and polite. He answered all our questions about the new boiler, and when he left He does an excellent job in cleaning up. We have always found his work to be exceptional. If there were a rating scale from 1 to 10, with 10 being the highest, we would give him a 20!
Response from Hart Home Comfort:
Thank you Mr. Lerose. I am glad we were able to rectify the problem for you.
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Response from Hart Home Comfort:
Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. We're always striving to provide the best possible service, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you again for your review!
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Service was much better than last time. Response time was great so much better than last time when it took 6 hours for someone to respond. Brian did an excellent job & explained the situation. He is very kind, courteous & friendly.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your feedback and are glad to hear that we were able to improve our service. We will continue to strive to provide the best possible experience for our customers.
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Response from Hart Home Comfort:
Reviews help other customers evaluate and we cant thank you enough for taking the time to leave us a review.
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