Charles was professional, communicated clearly what the problem was, went and got the parts and came back to fixed the issue promptly.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are always here to help. If you have any further questions or concerns, please don't hesitate to reach out to us.
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Response from Hart Home Comfort:
Thank you so much for taking the time to leave us a review!
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Not happy that it have had no heat or hot water twice last week. My unit will be 3 years old in November and I have had many issues with it since it was installed.
Response from Hart Home Comfort:
I’m sorry to hear of this experience. A member of the service team will reach out to you. Sincerely, Jacqueline Hart
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Response from Hart Home Comfort:
We thank you for sharing your experience with us.
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Prompt, friendly, and very knowledgeable. No fuss no muss-uneventful tuneup with no surprises… We’re ready for winter!
Response from Hart Home Comfort:
Thank you for your kind words! My family truly appreciates your many years of business. Best, Jackie Hart
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Response from Hart Home Comfort:
Thank you for your kind words! We're glad to hear that you had a great experience with our service. We appreciate your feedback and will continue to strive to provide excellent service to all of our customers.
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Charles was efficient and professional. When he was finished he took the time to explain what he had done.
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My technician was excellent and went above and beyond during my service call yesterday. His name was Don and just want to say that as a business owner myself, guys like him are an asset to your company. I give him and my overall experience an 11 out of 10.
Response from Hart Home Comfort:
Thank you so much for sharing your experience with me. Our team is very dedicated to our famiy and our customers. Thank you for your business. Best, Jacqueline Hart
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Tuned up oil burner and a good job.
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Technician, Don was terrific. Super knowledgeable, courteous and efficient!
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