Thorough annual service was performed with explanations of various items and recommendations for future service requirements. The technician Mike was competent polite and engaging.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your feedback and are committed to providing the best service possible.
Joe was excellent and extremely well versed in his ability to explain the problems with the unit
Answered all of my questions. A thorough and skillful job. Polite and helpful.
Charles Lopez has been at my house many times over the years for service. He is very knowledgeable and takes the time to explain important and helpful information regarding the heating system and other important tips about how to maintain the heating system. His provides excellent service. Thank you.
He was very nice but had no parts to fix my product. I had a broken water heater tank, not his fault Hart's fault. Apparently Hart doesn't do repairs on weekends?
Response from Hart Home Comfort:
Good Morning, Thank you for your kind review of Brian. Unfortunately many supply houses are closed over the weekend. Although techs carry many parts, they can not carry everything on their truck. We appreciate your business.
Arrived on time Explained job well Reasonably priced And left work area clean. Great first impression
Charles did a great job. He always explains things and describes how the burner u Is working. He’s a pleasure to work with