Annual boiler service on 8/4/23. On 8/5/23 at about 10:00, I discovered that I had no hot water. I then contacted the answering service who took my information and stated that someone would contact me. By the next morning I had not received a call from anyone, so I called back the answering service. A technician did did call back and stated it would be an hour and a half before he arrived. Two days later, no hot water again. Another service call that amounted to a couple of loose screws that hadn’t been tightened on the previous call out.
Response from Hart Home Comfort:
I am sorry to hear you had this experience. A member of our service team will reach out to you today. We appreciate your business. Sincerely, Jacqueline Hart
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