I thought Brian did an excellent job! Professional and courteous. The service manager, Robert, on the other hand was condescending, nasty and rude. Really a shame when I have been with the company for close to 10 years and really have never had an issue with any technician who came to my house. Really left a bad impression of the company.
Response from Hart Home Comfort:
Thank you for your feedback. We appreciate your loyalty and will ensure that your concerns are addressed promptly. That does not reflect our core values. Best, Jacqueline Hart