Upon arrival, I found a completely matted outdoor unit. The system is a 2016 straight electric system. I reported my finding to Mr. Sharp. He approved a chemical cleaning on the outdoor unit. After cleaning the unit, I found that the TXV bulb was in the 12 o’clock position and this will cause an issue with refrigerant flow. It was externally mounted, and I made the minor adjustment to the correct position. Also, I discovered that the system was overcharged on R410a. I made some minor adjustments to bring the pressures, subcool, and super heat to manufacture specification. This gave me a better temperature differential after all adjustments were made. The system is cooling inside of manufacture specifications.