Arrived for the upstairs unit not cooling g properly. Client stated he noticed the issue a few days ago. We proceeded into the attic and measured the temperature drop. We only measured 11º drop. We then proceeded outside to the condenser unit. We connected our gauges and immediately found the pressures to be abnormal. We diagnosed a failed compressor. We informed our client of our findings and we will pick up and replace the compressor today under P&L. We are also going to proactively replace the indoor TXV for the unit. Our client is aware that the Parts and Labor warranties does not include cost of refrigerant.
