I arrived to the unit being unresponsive. Our client informed me that they had tried to run the system in heat and it was unresponsive. They later attempted to run the unit in cooling and could not get it to come on and cool. They have not had recent power outages either. I proceeded to turn on the downstairs thermostat and verified the attic unit was on and running. I proceeded to visually inspect the filter and it could be replaced. I then went outside and checked the refrigerant pressures. The unit was on and cooling. Everything was testing with range except for the dual run capacitor. I replaced this part under parts and labor warranty. I proceeded to measure the temperature drop and was getting 20°. The primary drain line did have water collected in it and I found the float switch to also have water on it. I discussed how the float switch is meant to shut the unit off or not allow it to turn on if water has backed up in the drain line. Our client elected to have me clear the drai