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Performed gas heat tune up, check electrical low and high voltage connections, replaced customer supplied filter, cleaned flame sensor and check burners check low and high stage heat performed combustion test check supply and return air temperatures ok, check total static pressure on ductwork ok test condensation pump ok, cycle gas furnace noticed water heater is 12 years, expansion tank has failed provided an estimate to replace water heater or expansion tank only. Customer decided to replace water heater, paid 50% for down payment office will follow up with customer to set up installation date Install Bradford White 50 Gallon Natural Gas Powervented Water Heater Drain, Remove, and Dispose of old water heater. Install new water heater in drain pan and install water alarm. Complete all mechanical and piping connections. Fill and purge water heater and test operation