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Brennan did a great job explaining the types of systems during an estimate. I’m still getting other quotes from other companies at the moment but I had a very pleasant experience with hot 2 cold.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I will use them again
Overall Experience
Quality
Price
Convenience
Professional, courteous and a pleasure to work with. James went above and beyond at the appointment today. He was very knowledgeable and helped me understand what was going on with our A/C unit after he climbed into our attic and gave our ductwork a thorough inspection. He even helped correct an issue on the spot that was a hazard to me and my family. Looking forward to working with this company for all A/C needs.
Overall Experience
Quality
Price
Convenience
Handler find is the wiring from the breaker to the air handler. Disconnect box is burnt. Customer is calling electrician.
Today we visited because when the heat was turned on Jennifer experienced a burning smell. We learned the smell was from the supply plenum. The unit was installed without a heat shield/start collar. The odor was from a small portion of the duct board being too close to the heat strips. The supply plenum was repaired using plenum washers and plenum screws. During the diagnosis we learned the airflow was not adjusted when the unit was installed and the system was working with a high static pressure. The high airflow caused mildew growth inside the unit and ductwork. Since the ductwork is not accessible we installed a REME air and surface purification system. The system is working great and the air quality issue is now resolved.
Brennan G Today I visited to provide quotes for a system replacement I provides quotes for a 3.5ton and a 4.ton heat pump system. Mike plans and gathering multiple quotes and researching the equipment online before making a decision.
Brennan G Todays visit was for the system not cooling. I found that the condenser fan motor had seized and the motor will need to be replaced. Also found that the compressor is reading bad on the megohmeter test. Gave multiple repair options , recommend a compressor saver to lower the compressor amp draw on start up. Mary elected to replace the OEM motor with an Aftermarket and have a compressor saver installed. Scheduled for tomorrow morning 8-10 Collected 50% deposit , remainder due upon completion of repairs.
Arrived to customers house and found the capacitor at less than 25%, replaced and preformed an ops check.
Repair Option low on charge added 1 lbs of 410a checked all registers 57 degrees (4)
This appointment was for James to complete the home drawing.
Perform diagnostic and evaluation of System operation and present Customer with multiple options for Maintenance, Repair, or Replacement of System. Perform startup on four zone system . System up and running
Repair Option cleared clogged primary drain line
Today we visited to determine if the ductwork needs to be cleaned. We learned the ductwork cannot be cleaned and is in fact not dirty.
Today we visited to determine what should be done with the air conditioning and ductwork in the home. The unit in the attic recently overflowed and damaged the ceiling. We learned today that both AC units are in poor condition and the ductwork is falling apart. James put together the four available options to replace both AC units and ductwork in the home.
Added refrigerant and sucked out the drain line. Leak detector is picking up refrigerant around downstairs indoor coil
