Two days in a row you have sent same technician. He left and said AC was fixed and neither day was it fixed. He also said he did service that we paid you in May for??? Now my family has to wait another day so hopefully someone competent comes.
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James was great at pinpointing the issue with our AC. His knowledge helped us to make a decision on rather to repair or replace.
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Overall great experience again. I have used on multiple occasions and always get honest work/repairs.
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Geraldo Answered questions, solved the problem, nice, attentive and professional. Thanks for a job well done.
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Hot2Cold is an awesome company. The person they sent to check on our system named James was supposed to give us an estimate for our AC duct cleaning which I thought we needed because some rooms were much hotter than others. James checked our entire system and found that it settings the installation company left for our units are not proper for our house. He put proper settings and adjusted all of the vents in the house which made it feel much better. On top of that he didn’t charge us anything! I haven’t seen this level of honesty and professionalism in a long time. Recommend this company to anyone who needs their AC serviced.
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Overall great experience from start to finish. James came out on time and looked at the system and told me what the issue was and how to repair. Overall 5 stars, will be my first call when in need service.
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Hot 2 Cold was my 2nd opinion after getting an outrageous price from my long term A/C company and I was absolutely glad I called them. Tech was James T who was considerably the most patient and knowledgeable technician I’ve ever encountered. Fixed our problem fast and affordable. He explained the work step by step in terms I could relate too. I’m dumping my old A/C company and sticking to Hot 2 Cold from now on. I’ve already recommended them to my friends and family.
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Jason, has a very friendly personality and extremely knowledgeable. His workmanship is efficient, proficient and methodical! It is evident he know his job and was able to diagnose and fix the issue quickly! I highly recommend Jason to future customers!
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One week after closing on our house our AC went. It was 9pm Friday night and we were lucky enough to stumble across Hot2Cold. They scheduled us an appointment for first thing Saturday morning. John came out and spent time working with us on all the options and what would be best. He was sympathetic to our situation and really went the extra mile to help make us feel comfortable. After deciding on a system that would work best, he got us set up with an install Monday morning. Our install team was led by Dylan, and I can't say enough about the hard work they put in. They were at our house by 8am, but some warehouse issues (nothing to do with them) caused them to have to be at our house all day and into the night. At no point did they consider leaving the job until the next day. They worked until they were finished (9:30pm) and were always willing to answer any questions we had despite hours of work. They cleaned up everything and explained the full system to us despite over 12 hours onsite. My family could not have been happier to find Hot2Cold.
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I sprayed with cleaner and pressure washed the outside of units 8 and 6 Sprayed down both inside coils with no rinse cleaner Checked to see if the filters need changed out Cleaned out all the drain lines with cleaner Pressure washed all around each of the 4 units
Completed Annual Maintenance on Systems onsite.
This is the most basic equipment available for purchase today. It uses a single speed compressor and a single speed indoor fan. This unit is the least expensive to initially purchase and install.
Hole in evaporator coil on unit number five compressor burnt up lack of Freon. Contactors burnt system needs to be replaced.
Customer’s system is newly installed and meets all specs.
Customer has 2 AC units. First floor unit is in need of a new coil, as this one is leaking refrigerant in the pan. Also looking at full replacement given the age of the system. Second floor unit has significant biological growth in the air handler and duct work. Recommend a blower wheel pull and clean and adding a REME HALO UV LED light.
Holiday special Finding: Low on refrigerant, needs about 5 lbs. recommend die test/sniff test to locate any leaks.
Rtu #6 drain line clogged, so safety, switch, tripped, breaker compressor is getting weak so RTU six is starting to fail time to replace all systems at pediatrics Lithia need to give an estimate to change the rest of the systems on the roof
New unit stop for little bit when I got here unit Is running everything looks fine customer would like to see james.
Rtu system #7 e electrical contractor relay switch pressure switch… system needs to be replaced
- Replacement of the condenser coils - Replacement of the filter dryer - Recharge the system with refrigerant (R-410a) had to replace the thermostat with a Honeywell 1000 thermostat was bad. System is up and running unit seven
