Service Tech took time to check out the problem, answer our questions and offer suggestions.
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A++ for Customer Service, Price and Scheduling! You cant go wrong with Westin Air! Thanks so much Wes and the Techs!! We are enjoying our new A/C:)
Overall Experience
Quality
Price
Convenience
Furnace maintenance inspection performed Inspect filter: 20x25x1 Inspect burners: Clean no concerns Ohm ignitor: 53.4 Clean flame sensor Inducer amps: 0.32 Blower Motor amps: 3.15 All wiring OK Humidifier: n/a Temperature rise: 60⁰ Furnace is running in optimum condition.
Electric heating maintenance inspection performed Inspect filter: 30x36x2 new stock, filter ok Inspect electrical components Turn on electric heat at thermostat Check volt and amps draw on each element Element 1: 38a 241v Element 2: 32a 241v Element 3: n/a Element 4: n/a Blower Motor amps: 4.2 All wiring OK Humidifier: #35 panel new today Temperature rise for electric heat: 25⁰ Electric heat is running in optimum conditions. Return visit approved to replace SD card in AWL unit
Access in thr attic is near impossible. She does not want to pursue adding ducting to the bath fans due to cost and risk of falling through the ceiling. We aren't even certain the 40 year old bath fans are able to be ducted, anyway.
Trane S9V2 high efficiency gas heating system tune-up maintenance and cleaning Install replacement Honeywell media filter 20x25x4 supplied by homeowner Install replacement #35 humidifier evaporator pad from truck stock Shop vac all equipment Test run and set humidifier to 35 Test run heat mode and test run cooling mode Install homeowner supplied Google nest thermostat Confirm set up and operation. Homeowner completed setup through phone application
The heating and cooling system has experienced a nest thermostat failure resulting in a service code e53 faulty y1 wire. Thermostat is incomplete lockout of all modes. During testing when y1 was removed from the thermostat sub base the thermostat functions return to normal with heating only. Test run multi-stage heating mode through thermostat test mode and temperature increase, Test run cooling mode / y1 wire through hot wires at the furnace control board with the thermostat y1 disconnected at the thermostat. Cooling functions cycled on and cycled off as expected. actual performance testing was not completed today during diagnostics only Recommend homeowner order replacement nest or thermostat of his choice to be installed ASAP at the heating system PMI tune up Equipment is currently running in heating only mode until thermostat is replaced
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