Greg and his colleague did awesome job balancing and providing recommendations. He also uncovered an issue that was kind a hidden.
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Jake was extremely nice, helpful and informative. A great asset to the company.
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Seth was fantastic! Quick to troubleshoot and let me know my system didn’t have any issues. Just paper caught in my blower!
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I called on a Wed afternoon and booked the first available appointment - Fri a.m. Was called Thu morning and offered a cancellation slot later Thu morning, which I really appreciated (snow in the forecast Thu eve ... might have cooled off inside.) Received a call around 30 min before Seth arrived. Seth was right on time, and was very professional and pleasant. He was able to restart the furnace almost immediately, but he still took the time to check for any possible sources of the failure, and he patiently explained a lot to me about how the unit functioned. While he wasn't able to discover why the furnace quit working, I felt confident he'd done a thorough check. He also took the time to talk to me about my concerns about a whole-house humidifier that had been installed by the another service provider. I would not hesitate to work with Westin, or Seth, in the future.
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Seth and the team at Westin Air have been great to work with. Really appreciate their service and expertise.
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Everything went great from the first phone call to the fixed air conditioner! I already put a good review up on Angie's List.
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Called first thing in the morning about my ac not working and someone was here that afternoon. Seth explained what was wrong in detail and fixed my issues.
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Seth and Alex installed the water heater and accessories in a superb manner with great attention to detail. Seth was patient and lucid in explaining the issues with the A/C. Overall, an excellent experience.
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I had an extremely pleasant first-time experience with Westin Air. Laurie was super friendly and prompt with her phone calls and Seth was absolutely amazing. Will definitely be using you again for all of our HVAC needs and recommending you to family and friends!
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Called to inquire about Nest thermostat Install. Scheduled a same day appointment. Installer was friendly and helpful. I will definitely come to Westin Air for my HVAC needs.
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Charge unit to superheat spec using drop in 422D and add leak stop injection to system. Wash coil from inside out due to clogged microchannel
Cooling preventative maintenance performed Check filter -20x25x1 new today owner supply Check coil for any buildup debris in drain pan and flush with water Set up thermometers Rinse down outdoor coil with garden hose Check capacitor MFD -59.7+4.970 Check OD fan Amp - 1.2 Check compressor Amp - 10.71 Verify pressures and HP-SC/LP-SH 275-9°/110-11° Delta T - 24° The Air handler and AC are in optimal running conditions.
Service recall. A drain coupling was not glued. Disassembled, dried, and glued. Advised to give it a few days to dry up.
Performed cooling maintenance on a Carrier AC system Checked aprilaire dehumidifier: Filter is good, coil is clean, drain is clear Furnace filter is new Blower is clean No water leak signs from furnace or AC Washed outdoor coil Tested capacitor under load during operation, in spec Cleaned out a spider and egg sack from the electrical compartment Wiring is secure, conductor insulation free of damage Refrigerant charge is in spec: running 10⁰ liquid line subcooling System is in great shape and operating within factory specifications at this time
440 volt outdoor unit power supply not turning on the compressor Install replacement Titan pro 440 volt 45 + 5 MFD capacitor Run test outdoor unit from Confirmed 10yr parts warranty with Ashlea until 2031 for original homeowners
Upon arrival, system is in off mode. Turned thermostat to AC mode and turned temperature down to get AC to kick on. AC system kicked on with no unusual noises or operating issues. R-410A refrigerant pressure tested within spec. 45/5uf dual run capacitor tested within spec. Compressor and outdoor fan are operating within specs. Outdoor coils are in clean condition. No issues are found, nor expected with tests performed today. Found a small bit of shingle and small piece of wood debris that could have casued noise if the fan blades where hitting them while running or stuck to fan black causing imbalance, but could not find solid evidence. System is operating in cooling at this time.
Performed cooling maintenance Replaced 16x25x1 filter, provided with gold maintenance plan Drain is clear Blower and coil are clean 21⁰ delta T across evap coil Tore down and washed condensing unit from the inside out Capacitor in spec Refrigerant charge is good Amp draws for compressor and fan motor are in spec Wiring is secure and free of damage System is in great condition and operating within manufacturer's specifications at this time
Install new Panasonic bath fan into existing rough in housing. Connect to existing electrical circuit
Trane XV95 2014 has a failed integrated furnace ignition control module preventing the blower and heat mode from running in any stages. The outdoor condenser turns on because of a direct 24 volt connection between the thermostat and the outdoor unit Confirmed blower operation with GE Techmate XL Seth will contact homeowners with estimate after parts availability and cost are verified on Friday morning 5-23-25
Cooling preventative maintenance performed BASEMENT Check filter - 20x25x1 clean Check coil for any buildup or debris in drain pan and flush with water Set up thermometers Rinse down outdoor coil with garden hose Check capacitor MFD -40+5 @ 39.26+4.96 Check OD fan Amp - 0.56 Check compressor Amp - 5.62 Verify pressures and HP-SC/LP-SH 187-10°/100/11° Delta T - 20° The Air handler and AC are in optimal running conditions. Cooling preventative maintenance performed 2ND FLOOR Check filter -16x25x4 clean Check coil for any buildup or debris in drain pan and flush with water Set up thermometers Rinse down outdoor coil with garden hose Check capacitor MFD -35+5 @ 34.75+4.95 Check OD fan Amp - 0.61 Check compressor Amp - 3.15 Verify pressures and HP-SC/LP-SH 177-6/107-9 Delta T - 24° The Air handler and AC are in optimal running conditions.
Cooling preventative maintenance performed outdoor 49° Check filter - 20x25x1 new today gold Check coil for any buildup or debris in drain pan and flush with water Set up thermometers Rinse down outdoor coil with garden hose Check capacitor MFD -40+5 @ 38.59+4.89 Check OD fan Amp - 0.56 Check compressor Amp - 4.86 Verify pressures and HP-SC/LP-SH 187/8°/108/20° Delta T - 18° delta T The Air handler and AC are in optimal running conditions. Bath fan in basement needs replaced due to wheel warping out of shape
Lift ac unit and add plastic pad to raise off mulch
Performed cooling PMI Discovered unit low on R22, coil is extremely clogged with dryer lint and capacitor is below spec on compressor circuit at 4.21 unit needs multiple repairs or replaced due to age, getting a replacement quote and a repair estimate has been submitted on file. If they would like to perform repairs they will call and schedule that after the consultation
