Greg and his colleague did awesome job balancing and providing recommendations. He also uncovered an issue that was kind a hidden.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jake was extremely nice, helpful and informative. A great asset to the company.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Seth was fantastic! Quick to troubleshoot and let me know my system didn’t have any issues. Just paper caught in my blower!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I called on a Wed afternoon and booked the first available appointment - Fri a.m. Was called Thu morning and offered a cancellation slot later Thu morning, which I really appreciated (snow in the forecast Thu eve ... might have cooled off inside.) Received a call around 30 min before Seth arrived. Seth was right on time, and was very professional and pleasant. He was able to restart the furnace almost immediately, but he still took the time to check for any possible sources of the failure, and he patiently explained a lot to me about how the unit functioned. While he wasn't able to discover why the furnace quit working, I felt confident he'd done a thorough check. He also took the time to talk to me about my concerns about a whole-house humidifier that had been installed by the another service provider. I would not hesitate to work with Westin, or Seth, in the future.
Overall Experience
Quality
Price
Convenience
Seth and the team at Westin Air have been great to work with. Really appreciate their service and expertise.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Everything went great from the first phone call to the fixed air conditioner! I already put a good review up on Angie's List.
Overall Experience
Quality
Price
Convenience
Called first thing in the morning about my ac not working and someone was here that afternoon. Seth explained what was wrong in detail and fixed my issues.
Overall Experience
Quality
Price
Convenience
Seth and Alex installed the water heater and accessories in a superb manner with great attention to detail. Seth was patient and lucid in explaining the issues with the A/C. Overall, an excellent experience.
Overall Experience
Quality
Price
Convenience
I had an extremely pleasant first-time experience with Westin Air. Laurie was super friendly and prompt with her phone calls and Seth was absolutely amazing. Will definitely be using you again for all of our HVAC needs and recommending you to family and friends!
Overall Experience
Quality
Price
Convenience
Called to inquire about Nest thermostat Install. Scheduled a same day appointment. Installer was friendly and helpful. I will definitely come to Westin Air for my HVAC needs.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Got unit information to work up a PM price. They do want filters and belts replaced by us. Have not been maintenanced in at least 2 years.
Upon arrival inspected unit and found the electrical melted down at the furnace connections for 120v. Repair electrical connections and test run system. System came back on cooling after repairs were made.
AC compressor has shorted internally causing the disconnect fuse to blow. Compressor will need replaced along with 45/7.5 capacitor, filter drier, and approximately 9lbs of new R410A refrigerant. Compressor parts warranty expired in 2020 and is no longer active. Recommend getting a quote for AC replacement to compare costs, and pros/cons of replacement.
Install new universal transformer for smoke detector system. Previous xfmr was buzzing loudly and showing signs of future failure. Install new universal and wire in same as old one. Thermostst model aprilaire 8463
Construction warranty. Drain line and safe-t-switch installed wrong causing float switch to improperly shut down system. Cut and rerouted drain line to primary hookup and install float switch on secondary. Pictures in file.
Performed cooling maintenance on a 2020 Lennox AC system Changed aprilaire 201 filter. He's going to buy th2 1213 upgrade kit for easier filter changes in the future. Blower is clean Drain is clear Shut down humidifier Tore down and washed outdoor unit Checked refrigerant charge Checked capacitor System is in good shape and working within manufacturer's specifications at this time
Cooling preventative maintenance performed Check filter - 20x25x4 Check coil for any buildup debris in drain pan and flush with water Set up thermometers Rinse down outdoor coil with garden hose Check capacitor MFD -45+5 @ 45.0+4.97 Check OD fan Amp - 0.81 Check compressor Amp - 8.14 Verify pressures and HP-SC/LP-SH pressures low 240/120 70° outside homeowner does not want to take action today Delta T - 18° The Air handler and AC are in optimal running conditions.
Charge unit to superheat spec using drop in 422D and add leak stop injection to system. Wash coil from inside out due to clogged microchannel
Cooling preventative maintenance performed Check filter -20x25x1 new today owner supply Check coil for any buildup debris in drain pan and flush with water Set up thermometers Rinse down outdoor coil with garden hose Check capacitor MFD -59.7+4.970 Check OD fan Amp - 1.2 Check compressor Amp - 10.71 Verify pressures and HP-SC/LP-SH 275-9°/110-11° Delta T - 24° The Air handler and AC are in optimal running conditions.
Service recall. A drain coupling was not glued. Disassembled, dried, and glued. Advised to give it a few days to dry up.
Performed cooling maintenance on a Carrier AC system Checked aprilaire dehumidifier: Filter is good, coil is clean, drain is clear Furnace filter is new Blower is clean No water leak signs from furnace or AC Washed outdoor coil Tested capacitor under load during operation, in spec Cleaned out a spider and egg sack from the electrical compartment Wiring is secure, conductor insulation free of damage Refrigerant charge is in spec: running 10⁰ liquid line subcooling System is in great shape and operating within factory specifications at this time
440 volt outdoor unit power supply not turning on the compressor Install replacement Titan pro 440 volt 45 + 5 MFD capacitor Run test outdoor unit from Confirmed 10yr parts warranty with Ashlea until 2031 for original homeowners
Upon arrival, system is in off mode. Turned thermostat to AC mode and turned temperature down to get AC to kick on. AC system kicked on with no unusual noises or operating issues. R-410A refrigerant pressure tested within spec. 45/5uf dual run capacitor tested within spec. Compressor and outdoor fan are operating within specs. Outdoor coils are in clean condition. No issues are found, nor expected with tests performed today. Found a small bit of shingle and small piece of wood debris that could have casued noise if the fan blades where hitting them while running or stuck to fan black causing imbalance, but could not find solid evidence. System is operating in cooling at this time.
Performed cooling maintenance Replaced 16x25x1 filter, provided with gold maintenance plan Drain is clear Blower and coil are clean 21⁰ delta T across evap coil Tore down and washed condensing unit from the inside out Capacitor in spec Refrigerant charge is good Amp draws for compressor and fan motor are in spec Wiring is secure and free of damage System is in great condition and operating within manufacturer's specifications at this time