Greg and his colleague did awesome job balancing and providing recommendations. He also uncovered an issue that was kind a hidden.
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Jake was extremely nice, helpful and informative. A great asset to the company.
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Seth was fantastic! Quick to troubleshoot and let me know my system didn’t have any issues. Just paper caught in my blower!
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I called on a Wed afternoon and booked the first available appointment - Fri a.m. Was called Thu morning and offered a cancellation slot later Thu morning, which I really appreciated (snow in the forecast Thu eve ... might have cooled off inside.) Received a call around 30 min before Seth arrived. Seth was right on time, and was very professional and pleasant. He was able to restart the furnace almost immediately, but he still took the time to check for any possible sources of the failure, and he patiently explained a lot to me about how the unit functioned. While he wasn't able to discover why the furnace quit working, I felt confident he'd done a thorough check. He also took the time to talk to me about my concerns about a whole-house humidifier that had been installed by the another service provider. I would not hesitate to work with Westin, or Seth, in the future.
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Seth and the team at Westin Air have been great to work with. Really appreciate their service and expertise.
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Everything went great from the first phone call to the fixed air conditioner! I already put a good review up on Angie's List.
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Called first thing in the morning about my ac not working and someone was here that afternoon. Seth explained what was wrong in detail and fixed my issues.
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Seth and Alex installed the water heater and accessories in a superb manner with great attention to detail. Seth was patient and lucid in explaining the issues with the A/C. Overall, an excellent experience.
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I had an extremely pleasant first-time experience with Westin Air. Laurie was super friendly and prompt with her phone calls and Seth was absolutely amazing. Will definitely be using you again for all of our HVAC needs and recommending you to family and friends!
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Called to inquire about Nest thermostat Install. Scheduled a same day appointment. Installer was friendly and helpful. I will definitely come to Westin Air for my HVAC needs.
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Upon arrival, inspected system and found system in 33 lockout. Air filter was decently dirty. gas pressure was 3.52 its within spec but lowered to bottom line 3.20 to decrease temperature rise. Unit heating at 60° rise with no filter after it passed 70° rise with the dirty filter i removed it and it dropped. Unit is heating adequately without a filter and thermostat reading 67 while fieldpiece sensor reading 67 thermostat settings seem accurate.
Gold maintenence agreement for 2026 Performed preventative maintenence inspection on Carrier high efficiency gas furnace running in great condition. AA213 filter is new today. #35 humidifier pad is new today. Clean flame sensor and check ignitor. Visual inspection of burners. Run test unit in heating mode from thermostat. Temperature rise is within specs. Blower and inducer motors tested good. Pvc flue vents in good condition and no sign of leaks. 0PPM CO detected during testing. System is operating properly, efficiently and ready for Winter. Replace damaged louvers on two vent caps. One fresh air and one exhaust
Upon arrival, thermostat is staisfied and system is not running. Performed a pre-operation inspection of the furnace that showed a clogged internal drain trap and rusty burners. These both contribute to operational issues as after longer periods of run time, the drain trap being clogged will cause the system to shut down due to internal flooding. Rusty burners contribute to starting procedure errors as the burns could not properly light, and/or a flame sense signal not being transmitted. Performed a test fire off to test hypothesis for rusty burner issues. During fire off, the first burner with the ignitor ignited immediately, while the other burners had a delayed ignition due to burner condition. Blow out drain trap to remove any clogged debris and confirmed proper drainage. Removed and wire brush cleaning of burners to clear out rust buildup in burner connection channels. Inspection also presented that the furnace and AC systems are both two stage while the current thermostat is on
York 80% horizontal in ceiling Blower door not Reinstalled correctly after filter change Wrote instructions on the door for securing the door properly York 80% horizontal in the attic Blower capacitor failed. Replaced capacitor Reset limit switch on Blower housing Installing the blower door is identical to the other furnace in the ceiling We recommend replacing both of these systems due to old age and poor condition
Gas heating preventative maintenance performed Check filter - Trane EAC vacuum pre filter Clean flame sensor Inspect burners - no concerns Ohm test igniter: 54.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: clean #10 Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 4.52 Check amp draw on inducer motor:0.72 Check delta T - 56° Furnace is in optimal running conditions
Signed up for geothermal maintenance plan Discussed operation of system
Gas heating preventative maintenance performed Check filter - 20x25x1 clean Clean flame sensor Inspect burners - no concerns Ohm test igniter: 56.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: #35clean - water on air open set to 35% Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 4.21 Check amp draw on inducer motor:0.74 Check delta T - 52° Furnace is in optimal running conditions
Gas heating preventative maintenance performed Check filter - 16x25x4 due soon (16x25x1 was clogged causing overheat) Clean flame sensor Inspect burners - no concerns Ohm test igniter: 56.3 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: new today owner supply Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 4.3 Check amp draw on inducer motor:0.42 Check delta T - 42° Furnace is in optimal running conditions
Gas heating preventative maintenance performed Check filter - 210 - ok due soon Clean flame sensor Inspect burners - clean Ohm test igniter: 0.49 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 3.4 Check amp draw on inducer motor:0.25 Check delta T - 55° Furnace is in optimal running conditions
Preventative maintenence inspection on high efficiency Carrier furnace running in great condition. 20x25x1 air filter in decent condition. Check again in 1-2 months. Clean flame sensor and check ignitor. Visual inspection of burners. Humidifier pad in good condition. Damper opened. Test run system in heating mode. Temperature rise is within specs for both stages. Blower and inducer motors tested good. Pvc flue vents in good condition and no sign of leaks. 0PPM CO detected during testing. Humidifier tested during heating mode test. Furnace and humidifier are operating properly, efficiently and ready for Winter. Due to some rooms in the house having different temperatures than others, the fan is recommended to be turned on to help with temperature differences between rooms. Performed air balance on a few vents. Confirmed both bedrooms that were cold had the vents open. Front office vent is closed. Basement vents other than basement bedroom is closed. Turned fan to on for constant circu
Explained thermostat operation and humidifier control/maintenance Signed up for silver maintenance
Furnace maintenance inspection performed Inspect filter: 16x25x1 new today Inspect burners: clean Ohm ignitor:49.8 Clean flame sensor Inducer amps: 0.26 Blower Motor amps: 1.5 All wiring OK Humidifier: ok Temperature rise: 43⁰ humidifier closed Furnace is running in optimum condition.
Gas heating preventative maintenance performed Check filter - 20x25x4 due soon 12/24 Clean flame sensor Inspect burners - dirty pull and brush Ohm test igniter: 48.6 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: new today truck stock Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 3.0 Check amp draw on inducer motor:1.8 Check delta T - 57° Furnace is in optimal running conditions Burners cleaned today inspect next year to determine stainless options. Recommend blue monster blue pvc cement for sealing leaking radon pipe. Purchase more #35 panels to keep stock for replacement and purchase more 20x25x4 filters
Old horizontal York 80% furnace above the ceiling. Blower door was not on correctly, blower door switch was not pushed closed to energize the furnace Reinstalled doors, furnace operating normally at this time.
Preventative maintenence inspection on 2019 Carrier high efficiency furnace. System is operating in great condition. 20x25x4 air filter in good condition. Clean flame sensor and check ignitor. Visual inspection of burners. Flush condensation trap and drain lines. Humidifier pad in new condition and opened damper. Test run system in heating mode from thermostat. Temperature rise is within specs. Blower and inducer motors tested good. Pvc flue vents in good condition and no sign of leaks. 0PPM CO detected during testing. System is operating properly, efficiently and ready for Winter.