We have used Weston air on several properties and the service is always professional and mechanically well done. The price is fair. What we like is that it’s very realizable,
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We have been a customer of Westin Air for four years now and recently had our old HVAC system replaced by Westin Air. They are the most professional HVAC company we’ve ever had with outstanding service and technical excellent. When I had a question about a new sound from our new system when turning on the furnace, Wes the owner personally came to the house to check it out (the sound was normal to the new system). What service! If you have any HVAC needs, call Westin Air.
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Service man showed up on time. Found part to be replaced and explained the problem. Also, gave us an overall status of the unit.
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My air conditioning stopped working. I called Westin Air and Heating, an LLC company in Westerville, OH. Seth, with that company, came out to diagnose our air conditioning problem. I had previously contacted Rightway, also a local Columbus, Ohio company, who told me my compressor was bad and that they had to order a part. From that point on, they never responded or scheduled a followup appointment. They also never responded to any of my calls, resulting in a lot of frustration. Hence I called Westin Air and Heat on the advice of a friend. Seth identified the problem which was that the compressor was not getting power. He replaced that piece ($118 approx. price vs a new compressor at probably around $1500), and we now have a properly working air conditioning system. Seth was prompt, professional, knowledgeable and honest. I will definitely recommend Westin Air and Heat any time I can. Can't say enough good things about them!
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Great, thorough service. Arrived promptly. Provided clear feedback at mid point and end of service call.
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Jake responded quickly on a Sunday to a lack of heat. He quickly diagnosed the issue and helped me decide on a course of action.
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Replace 6 16 x 25 x 2 filters Inspect all three heat exchangers Clean all flame sensors Test run heat on each system No concerns with any systems
Blower motor blew the power resistor again Also found control board no longer outputting blower control from the 16-pin Installed evergreen VS 1HP motor and set it up for 24V input operation.
Upon arrival, there is visible water standing in bottom of furnace cabinet, aswell as a bit around the bottom air box on the floor. Poured water into drain system to locate leak. Found the cabinet penatration fitting leaking at the threaded connection. Disassembled and added Teflon tape to seal the threads. Poured more water through the system and no other leaks were found. Current standing water may take a day or two to dry up. During leak search, noticed that the inducer motor had an extensive amount of water damage. Femi also informed that there has been a previous failed gas valve that needed replaced, aswell as an extensive history of rusty burners and eventually had the burners replaced entirely. All of these issues are common problems with systems that do not have an intake air drain trap installed. During the summer, hot, humid air naturally moving through the vent system is able to condensate, and drip onto the internal components, he inducer motor, gas valve, and burners. I
Level 3 chemical cleaning condenser coil Level 3 chemical cleaning evaporator coil Replace fan belt Water flush drain system Replace fan motor power supply Install 3/4 PVC condensate drain p-trap
Gas heating preventative maintenance performed 1 Check filter - 20x25x1 clean Clean flame sensor Inspect burners - no concerns Ohm test igniter: 17.8 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 3.2 Check amp draw on inducer motor:0.5 Check delta T - 48 Furnace is in optimal running conditions Gas heating preventative maintenance performed 2 Check filter - 20x25x1 clean Clean flame sensor Inspect burners - no concerns Ohm test igniter: 17.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 2.9 Check amp draw on inducer motor:0.6 Check delta T - 50 Furnace is in optimal running conditions Gas heating preventative maintenance performed 3 Check filter - 20x25x1 clean Clean flame sensor Inspect burners - no concern
Performed heating maintenance on a 2021 Trane two stage 80% efficient natural gas furnace 16x25x1 filter appears to be brand new No gas leaks detected Flue piping in good shape Blower in OK condition Pulled flame sensor and cleaned Cleared pressure switch port Burners in good shape Blower and inducer motors sound normal, amp draw in spec Run tested furnace High fire gas pressure set to 3.5"wc, temperature rise 37⁰ Low fire gas pressure set to 1.9"wc, temperature rise 35⁰ 0ppm carbon monoxide present around the furnace and water heater No concerns found on today's visit Furnace is operating within manufacturer's specifications at this time
Replaced 14x30x2 and 20x30x2 filters Adjusted belt tension Bearings in OK shape Heat exchanger is in poor condition: it will be rusted out to the point of having holes within another heating season or 2. Flame sensor is impossible to remove for cleaning due to rust This is going to require replacing the entire burner assembly, flame sensor, and spark igniter. System is functioning properly at this time, but unreliable operation is likely without parts replacement. Due to cost ($8122.44) we do not recommend making these repairs Unit replacement is recommended in the next year or two, or at the next breakdown.
Used electronic gas leak detector. Did not find any gas leaks. Odor does not smell like gas. Tried to locate source of odor. Could not pinpoint it. No odors inside the furnace, either.
Gas heating preventative maintenance performed Check filter - popup - new today power supply Clean flame sensor Inspect burners - no concerns Ohm test igniter: 48.7 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 2.46 Check amp draw on inducer motor:0.73 Check delta T - 56° Furnace is in optimal running conditions
Remove existing RTU unit Equipment: *Install new Bryant 582LP09M180A3A0AA Serial# 2125P93991 *8.5 ton, 208/230 3Ph, 180K BTU, *Manual fresh air damper Installation: *Reconnect to existing high voltage electric and gas line *Curb transition as needed *Crane rental *HVAC permit Warranty: *Manufacturers parts warranty *1 year Westin Air labor warranty
Install new Bryant furnace Equipment: Furnace- 926TC48080V17 Bryant, Preferred, 96" AFUE, Two Stage, 4-Way Multipoise, VCT ECM, Gas Furnace, 80K, 17" width Service: 3725A58596 Installation: *Reconnect to existing gas line and high voltage electric *Transition to existing supply and return ductwork *Start up and commission the new equipment Warranty: 10 Year Bryant manufacturers parts warranty (Annual maintenance must be performed) 2 Year Westin Air labor warranty (Annual maintenance must be performed)
System flashing code 5 on ignition control board (ignition lockout) Reset power and burners fired up reliably on the first attempt Removed flame sensor (did not need cleaned) and cleaned it anyway Burners are crossing over ignition properly Every attempt to ignite the burners was successful Checked for loose wiring during operation to spark igniter, gas valve, control board, and flame sensor Nothing interrupted operation Tried to duplicate the fault code 5 by disconnecting the pressure switch, this trips a fault code 6 Inspected heat exchanger and filters No issues found with either Cannot find true cause for ignition lockout It could be a control board issue. Upon arrival, removed W wire at the board and it did not clear the fault the way it is supposed to. Recycling power to the unit cleared the fault. If problem persists, control board replacement may be needed System operating properly at this time
Replace existing b-vent termination through roof Install new 5" B-Vent pipe from joint in attic and route through roof with new cap, collar and flashing.
Preventative maintenence inspection on 2020 Trane standard efficiency furnace running in great condition. 20x25x1 air filter in new condition. Clean flame sensor and check ignitor. Visual inspection of burners. Test ran in heating mode from thermostat. Temperature rise is within specs. Blower and inducer motors tested good. Galvanized B-vent in good condition and no sign of leaks. 0PPM CO detected during testing. System is operating properly, efficiently, and ready for Winter.