We have used Weston air on several properties and the service is always professional and mechanically well done. The price is fair. What we like is that it’s very realizable,
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We have been a customer of Westin Air for four years now and recently had our old HVAC system replaced by Westin Air. They are the most professional HVAC company we’ve ever had with outstanding service and technical excellent. When I had a question about a new sound from our new system when turning on the furnace, Wes the owner personally came to the house to check it out (the sound was normal to the new system). What service! If you have any HVAC needs, call Westin Air.
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Service man showed up on time. Found part to be replaced and explained the problem. Also, gave us an overall status of the unit.
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My air conditioning stopped working. I called Westin Air and Heating, an LLC company in Westerville, OH. Seth, with that company, came out to diagnose our air conditioning problem. I had previously contacted Rightway, also a local Columbus, Ohio company, who told me my compressor was bad and that they had to order a part. From that point on, they never responded or scheduled a followup appointment. They also never responded to any of my calls, resulting in a lot of frustration. Hence I called Westin Air and Heat on the advice of a friend. Seth identified the problem which was that the compressor was not getting power. He replaced that piece ($118 approx. price vs a new compressor at probably around $1500), and we now have a properly working air conditioning system. Seth was prompt, professional, knowledgeable and honest. I will definitely recommend Westin Air and Heat any time I can. Can't say enough good things about them!
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Great, thorough service. Arrived promptly. Provided clear feedback at mid point and end of service call.
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Jake responded quickly on a Sunday to a lack of heat. He quickly diagnosed the issue and helped me decide on a course of action.
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Diagnosed gas leaks. New gas connections associated with the furnace install are leak free. Gad leaks are at water heater connections and existing galvanized gas line. Recommend having new gas line installed by a licensed plumber.
Furnace operating upon arrival. Performed Furnace tune up. Media filter 16x25x4 like new. Opened bypass damper for humidifier at set to 35%.Performed combustion analysis found no traces of carbon monoxide in return air or supply air at this time. Cleaned flame sensor and vestibule area. HOT SURFACE ignitor reading 58ohms. GAS VALVE set at 1.7/3.5w/c. Amp draw on ecm blowermotorand inducer are within manufacturing specifications.System is operating normal and safe at this time
Performed heating pmi checked electrical OK checked filter OK checked and cleaned flame sensor and checked ignitor ohms OK removed and flushed drain trap cycled system in heating checked temperature rise and motor amps all normal furnace operating properly at this time recommend furnace replacement in near future due to age 17 years old
Performed heating pmi checked electrical OK checked filter and water panel homeowner will replace removed and cleaned flame sensor checked ignitor ohms OK flushed drain trap cycled system in heating mode checked motor amps and temperature rise furnace operating properly at this time
Failed inducer motor replacement. Parts under warranty but labor is not. Test run in heating mode after replacement to verify operation. Furnace is operating properly in first and second stage heating. No other issues found at this time. Due to the low indoor temperature of 50F, it may take overnight and into Thursday to get to temperature.
Customer states they are hearing a low pitch noise when furnace is in high fire cycled system in high fire I can not hear the noise there is a slight vibration from inducer assembly Customer isn't hearing the noise as loud as it was if happens again have someone with better hearing than mine return to listen
Performed heating pmi checked electrical OK checked filter and replaced with owners checked ignitor and cleaned flame sensor removed and flushed drain trap cycled system in heating checked motor amps OK furnace operating properly at this time
Upon arrival, furnace is locked out in code 32. Investigation shows that inducer motor is locked up and will need to be replaced. Habegger confirmed the parts warranty for furnace is good until March. Parts warranty for 5 years. May be able to extend the warranty if the warranty information is switched to current homeowner by searching "Bryant product registration" online. Habegger has parts in stock but will need to be picked up tomorrow and a time scheduled to come back for repair.
Remove and replace flame sensor with OEM replacement.
Upon arrival discovered furnace in a retry lockout, reset codes and monitor process of operations, everything is operational up the the gas valve, no flow through valve. Getting power but will not open. Quote warranty valve replacement with universal van stock
Upon arrival inspected furnace and found no major concerns unit was not throwing any error codes, after inspecting unit further discovered unit was due a cleaning, with a clogged drain trap and heavy deterioration on the flame sensor. Flushed drain tra and quoted then ordered replacement flame sensor. Furnace maintenance inspection performed Inspect filter: 20x25x4 no concerns Inspect burners: clean no concerns. Ohm ignitor: 48.6 Clean flame sensor - major pitting Inducer amps: 0.48 Blower Motor amps:4.28 All wiring ok no concerns Humidifier: panel ok, air open power on Temperature rise: 55° Furnace is running in condition.
Fix improper set up on Dwyer pressure switch
Upon arrival, discovered unit and a pressure switch stuck open lockout. After checking the switches discovered the first stage pressure switch was not functioning. Quote universal Dwyer pressure switch and install switch then test ran furnace. Unit is heating fine now.
Checked and found bad hot surface ignitor Replaced with Hot Rod universal ignitor Cycled in heating Furnace operating properly at this time
Upon arrival, thermostat was in off mode. Turned on heating to do a run test. Inducer kicks on, ignitor comes on and then gas valve opens and ignition is successful. After 30 seconds, the blower relay on the control board clicks, but blower does not come on. After further investigation, found that control board is not powering the blower motor. Once board is removed, found that solder joint on back of the board that connects the blower relay to the blower has been burned off. Replace failed control board with new universal White Roger's 50M56U-843 control board. Run test to ensure all modes operate properly. System is operational at this time.