They all ways do a good job
My air conditioning stopped working. I called Westin Air and Heating, an LLC company in Westerville, OH. Seth, with that company, came out to diagnose our air conditioning problem. I had previously contacted Rightway, also a local Columbus, Ohio company, who told me my compressor was bad and that they had to order a part. From that point on, they never responded or scheduled a followup appointment. They also never responded to any of my calls, resulting in a lot of frustration. Hence I called Westin Air and Heat on the advice of a friend. Seth identified the problem which was that the compressor was not getting power. He replaced that piece ($118 approx. price vs a new compressor at probably around $1500), and we now have a properly working air conditioning system. Seth was prompt, professional, knowledgeable and honest. I will definitely recommend Westin Air and Heat any time I can. Can't say enough good things about them!
Great, thorough service. Arrived promptly. Provided clear feedback at mid point and end of service call.
Service person was considerate & efficient.
Jake responded quickly on a Sunday to a lack of heat. He quickly diagnosed the issue and helped me decide on a course of action.
I telephoned Westin Air to schedule a furnace inspection and cleaning. Laura answered the phone with a warm welcome and eagerness to help me – a very strong, positive 1st impression of the company. I shared that I did not need immediate service and merely sought to schedule – no emergency. We agreed on a time. She inquired as to whether I needed a furnace filter to which I replied that I had filters. But great proactive inquiry! Laura shared that Jake would be the technician to perform the work. On Tuesday, January 29, 2019, Laura telephoned that Jake was within 15 minutes of arrival. When Jake arrived with equipment in-hand, he demonstrated a professional friendliness and enthusiasm. Escorting him to the furnace, I left him to his work. Soon he appeared and said that the work was completed; not just saying that he was done, but providing details. Jake began a thorough assessment of the furnace and the work he completed! He stated that all was in good shape. He subsequently emailed me a written document of the assessment and completed work. In summary, my first experience with Westin Air was excellent. Professional, mannerly, prompt, caring, and skilled. I strongly recommend Westin Air to serve your HVAC needs! I will return.
We've used Westin Air in the past and Seth has always been very good. He arrived at the door within 2 hours of the phone call and had ALL the parts for my almost thirty-year-old Armstrong furnace that was not heating and making noises The cost was $350 for a $120 part but it was already in stock on his van and was installed with a warranty in less than an hour
Excellent tech. Great personality. Good company representative
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