We have used Weston air on several properties and the service is always professional and mechanically well done. The price is fair. What we like is that it’s very realizable,
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We have been a customer of Westin Air for four years now and recently had our old HVAC system replaced by Westin Air. They are the most professional HVAC company we’ve ever had with outstanding service and technical excellent. When I had a question about a new sound from our new system when turning on the furnace, Wes the owner personally came to the house to check it out (the sound was normal to the new system). What service! If you have any HVAC needs, call Westin Air.
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Service man showed up on time. Found part to be replaced and explained the problem. Also, gave us an overall status of the unit.
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My air conditioning stopped working. I called Westin Air and Heating, an LLC company in Westerville, OH. Seth, with that company, came out to diagnose our air conditioning problem. I had previously contacted Rightway, also a local Columbus, Ohio company, who told me my compressor was bad and that they had to order a part. From that point on, they never responded or scheduled a followup appointment. They also never responded to any of my calls, resulting in a lot of frustration. Hence I called Westin Air and Heat on the advice of a friend. Seth identified the problem which was that the compressor was not getting power. He replaced that piece ($118 approx. price vs a new compressor at probably around $1500), and we now have a properly working air conditioning system. Seth was prompt, professional, knowledgeable and honest. I will definitely recommend Westin Air and Heat any time I can. Can't say enough good things about them!
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Great, thorough service. Arrived promptly. Provided clear feedback at mid point and end of service call.
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Jake responded quickly on a Sunday to a lack of heat. He quickly diagnosed the issue and helped me decide on a course of action.
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Gas heating preventative maintenance performed Check filter - 16x25x1 Clean flame sensor Inspect burners - clean no concerns Ohm test igniter: 49.1 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no major concerns Set thermostat for heat Check amp draw on blower motor: 2.31 Check amp draw on inducer motor:0.89 Check delta T - 53° Furnace is in optimal running conditions
Performed heating maintenance on a 2022 Daikin Fit 17SEER heat pump system Replaced Honeywell 20x25x4 filter with one we provide with the gold maintenance plan Tested aprilaire 600 humidifier Water panel in good shape, operating normally, no water leaks at this time Tested NuCalgon iWave ionizer, self test was successful Blower is in OK condition Inspected auxiliary heat kit for overheated wiring All connections are in good shape Run tested heating Witnessed system perform defrost successfully After ten minutes of run time, temperature rise was 30⁰, vapor line 141⁰, BTU capacity calculat4d to 42000btu No concerns found
Need 8' ladder Furnace #2 (first furnace inside the attic) Rollout switch tripped Reset, furnace ran for a few minutes then shot flames out the front Furnace has been running OK since All Furnaces are from 1995 Every single system is in various states of disarray and are 30 years old All but one furnace in the attic had tripped rollout switches. Rollout safeties tripped usually indicates bad heat exchangers All 4 attic furnaces are installed improperly: venting and drainage installed incorrectly The two basement systems have been scabbed for parts or are partially disassembled We do not recommend repairs due to age and condition.
Performed heating maintenance on a 2020 Goodman single stage 96% efficient natural gas furnace Addressed a service bulletin point on the inducer outlet clamp where the manufacturer wants the clamp removed and flipped 90⁰ to prevent potential water leakage No signs of water leaks previously or currently Pulled flame sensor and cleaned Condensate trap is clean and flowing properly 20x25x1 Filter is in good shape, no need to change for a few months Blower wheel in OK condition Exhaust pipe showing no signs of water leaks at fitting glue joints Run tested furnace Gas pressure set to 3.5"wc Temperature rise 62⁰ (spec 35-65) No concerns found on today's visit
Gas heating preventative maintenance performed Check filter - 20x25x4 clean Clean flame sensor Inspect burners - clean no concerns Ohm test igniter: 50.6 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: ok - not in use. Inspect exhaust flu - 2” pvc to 3” pvc no concerns Set thermostat for heat Check amp draw on blower motor: 5.42 Check amp draw on inducer motor:0.38 Check delta T - 48° Furnace is in optimal running conditions
Gas heating preventative maintenance performed Check filter - 16x25x4 new today Clean flame sensor Inspect burners - clean no concerns Ohm test igniter: 51.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: due soon homeowner requested we return to replace it as soon as available he is aware of our current schedule being far out. Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 7.0 Check amp draw on inducer motor:0.6 Check delta T - 52.1 Furnace is in optimal running conditions
Thermostat reminders needed reset for air filter and humidifier pad. Informed homeowner of stat reminders being 6 month for filter and 12 month for humidifier, turned off reminder for air filter since we change it with maintenance and left humidifier reminder on 12 month. Reset timer and informed Richard of future technicians possibly missing reminder and not resetting it, if that happens it can be reset by a few clicks
Upon arrival, system is incoff mode on thermostat. Furnace controlcboard is not showing and current codes. Turned on heating at thermostat to test run operation. Inducer motor kicks on for approximately 3-5 seconds before shutting off and the blower motor kicks on while control board is showing code 6 for reverse polarity or 8mproper ground. Upon deeper inspection, found that the inducer motor is pulling approximately 2.5A on startup, and for the 2-3 seconds of full speed operation, it is operating at 1.7A while being rated for 1.35A. The loud screeching noises previously heard are suspected to be the initial signs of Inducer motor failure. Due to the high Amp draw of the motor, the internal control board relay is failing to keep up and the control board goes into a code 6. Replaced faulty inducer motor with new oem inducer motor. Test run operation in heating mode from control board. System is operating in heating at this time.
Gas heating preventative maintenance performed Check filter - 210 new today Clean flame sensor Gas pressure 3.5 high Inspect burners - clean no major concerns Ohm test igniter: 59.8 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: ok no spare onsite Inspect exhaust flu - no major concerns - possible roof cap issues due to excessive condensation at water heater and furnace vents. Set thermostat for heat Check amp draw on blower motor: 4.0 Check amp draw on inducer motor:0.97 Check delta T - 54° Furnace is in optimal running conditions
Front door was open, storm door was closed Door bell taped over, so knocked on the door No answer Could hear someone doing what sounded like a live stream Knocked a few more times Lady came to the door and shut the door without saying a word
Preventative maintenence inspection on 2021 York gas furnace. 16x25x1 air filter in good condition and on schedule with Jeff. Clean flame sensor and check ignitor. Visual inspection of burners. Test ran unit in heating mode from thermostat. Initial startup shows that propane gas pressure in the Manifold is only 6.3inwc. System calls for a 10inwc +/-0.2inwc. I suspect that this is what was causing condensation on the inside of the exhaust vent. Low gas pressure would not get exhaust hot enough to prevent condensation. Set gas pressure to 9.9inwc and test ran operation. Temperature rise is within specifications of 30-60F at 47F with a supply temp of 120F. This should handle the issue of condensation on the inside of the flue. I recommend checking once a month for any new condensation evidence just to be safe. System is currently operating properly, efficiently and ready for Winter.
Gas heating preventative maintenance performed Check filter - 20x25x4 new today Clean flame sensor Ohm test igniter: 53.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: dirty - not in use Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 8.12 Check amp draw on inducer motor:0.28 Check delta T - 40° Furnace is in optimal running conditions
Preventative maintenence inspection on Daikin high efficiency gas furnace. 20x25x4 air filter is new today. Clean flame sensor and check ignitor. Visual inspection of burners. Flush condensation trap and drain lines. Run test unit in heating mode. Temperature rise is within specs. Blower and inducer motors tested good. 3" pvc flue in good condition and no sign of leaks. 0PPM CO detected during testing. System is operating properly, efficiently and ready for Winter.
Preventative maintenence inspection on Trane high efficiency gas furnace. Trane Clean Effects filter cleaning. Clean flame sensor and check ignitor. Visual inspection of burners. Flush condensation trap and drain lines. Humidifier pad in good condition. Dampermopened and tested during heating test. Test ran system in heating mode from thermostat. Temperature rise is within specs. Blower and inducer motors tested good. 0PPM CO detected during testing. Furnace is operating properly, efficiently and ready for Winter. Changed UV bulb replacement timer for 12 calendar months based on manufacturer specifications. When replacing the bulb next, the timer in the thermostat will need manually reset to get on the right timer.
Upon arrival, hotwater generator water lines to geothermal unit were hot, indicating proper operation. Checked internal codes with Aurora Aide Tool. 127 HWG Limit codes since the last visit in June. These codes are present with normal operation and indicate the hot water generator it running properly. No issues found with geothermal hotwater generation equipment. Inspected hot water heater and found nothing wrong. But heating elements work properly. Increased hot water tank thermostat temperature slightly to help prolong hot water usage at a time by needing less to get to same temperature water. Other options for increased hot water capacity include installing a secondary hot water tank. This tank would be connected to electric to act as the main hot water tank, while the current tank would be disconnected from electricity as the geothermal would use the entire tank as a circulation tank and would preheat the water before going through to the main tank.